How much money was awarded in case 5398628?

Cleaning: $908.50 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $667.00 awarded to landlord; Rent Arrears: $2,112.15 awarded to landlord

What type of tenancy dispute was case 5398628?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5398628?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13312830-Tribunal_Order_Redacted.pdf.

How much money was awarded in case 5398628?

Cleaning: $908.50 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $667.00 awarded to landlord; Rent Arrears: $2,112.15 awarded to landlord

What type of tenancy dispute was case 5398628?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5398628?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13312830-Tribunal_Order_Redacted.pdf.

New Zealand Tenancy Tribunal Case 5398628 — Rent arrears

Q: What was Tenancy Tribunal case 5398628 about?

The tribunal order states: An application for suppression has been made in this case, and the Tribunal

Order

Claims and awards in Tenancy Tribunal application 5398628 — net $1,035.65 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 27 October 2025	$2,112.15	Rent arrears to 27 October 2025
Cleaning	$908.50	Cleaning
Repairs (windows and walls	$667.00	Repairs (windows and walls
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$1,035.65
Total payable by Tenant to Landlord	$1,035.65

An application for suppression has been made in this case, and the Tribunal orders suppression of the tenants’ and landlord’s name and identifying details.

[The tenant/s] must pay [The landlord/s] $1,035.65 immediately, as calculated in the table below:

The Bond Centre is to pay the bond of $2,680.00 ([Bond number suppressed]) to [The landlord/s] immediately.

Reasons

The landlord attended the video hearing. The tenants did not attend, and the hearing proceeded in their absence.

The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

Despite the tenants not attending the hearing, correspondence provided shows that the tenants did not dispute the landlord’s claims and the following reflects an agreed position between the parties.

How much is owed for rent?

The tenancy ended on 27 October 2025. The landlord provided rent records that prove the amount owing of $2,112.15 at the end of the tenancy.

The amount ordered is proved.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986 (RTA).

The landlord says that the tenants did not leave the property reasonably clean and tidy and further works were required. This included a general clean, removing mould from indoor walls and ceilings, cleaning the carpet, eliminating the indoor pet smell and cleaning the curtains. Photographs and evidence of itemised costings totalling $908.50 have been provided.

On review of the evidence, I am satisfied that the tenant did not leave the premises reasonably clean and tidy and the amounts sought appear reasonable.

The amount ordered is proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.

Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.

Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.

Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.

Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.

Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.

The landlord claims for the repair costs for two broken windows and holes in walls that required patching and painting at the end of the tenancy. They seek the total repair cost of $667.00 for both these items. Evidence has been provided in support of these claims.

On review of the evidence, I consider that the following damage was caused during the tenancy: Broken windows and wall damage. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.

The amount ordered is proved.

Because [The applicant/s] has wholly succeeded with the claim I must also reimburse the filing fee.

The landlord sought name suppression and as they have been successful this is granted. On the basis that the tenants did not dispute the claims (as confirmed in correspondence) and this is essentially an order by consent or formalising of an agreed position; I consider it appropriate to also granted name suppression to the tenants. See section 95A of the RTA. R Harvey-Lane 19 March 2026

Claims and awards in Tenancy Tribunal application 5398628 — net $1,035.65 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 27 October 2025	$2,112.15	Rent arrears to 27 October 2025
Cleaning	$908.50	Cleaning
Repairs (windows and walls	$667.00	Repairs (windows and walls
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$1,035.65
Total payable by Tenant to Landlord	$1,035.65

Order

An application for suppression has been made in this case, and the Tribunal orders suppression of the tenants’ and landlord’s name and identifying details.
[The tenant/s] must pay [The landlord/s] $1,035.65 immediately, as calculated in the table below:

The Bond Centre is to pay the bond of $2,680.00 ([Bond number suppressed]) to [The landlord/s] immediately.

Reasons

The landlord attended the video hearing. The tenants did not attend, and the hearing proceeded in their absence.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
Despite the tenants not attending the hearing, correspondence provided shows that the tenants did not dispute the landlord’s claims and the following reflects an agreed position between the parties.

How much is owed for rent?

The tenancy ended on 27 October 2025. The landlord provided rent records that prove the amount owing of $2,112.15 at the end of the tenancy.
The amount ordered is proved.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986 (RTA).
The landlord says that the tenants did not leave the property reasonably clean and tidy and further works were required. This included a general clean, removing mould from indoor walls and ceilings, cleaning the carpet, eliminating the indoor pet smell and cleaning the curtains. Photographs and evidence of itemised costings totalling $908.50 have been provided.
On review of the evidence, I am satisfied that the tenant did not leave the premises reasonably clean and tidy and the amounts sought appear reasonable.
The amount ordered is proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The landlord claims for the repair costs for two broken windows and holes in walls that required patching and painting at the end of the tenancy. They seek the total repair cost of $667.00 for both these items. Evidence has been provided in support of these claims.
On review of the evidence, I consider that the following damage was caused during the tenancy: Broken windows and wall damage. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amount ordered is proved.
Because [The applicant/s] has wholly succeeded with the claim I must also reimburse the filing fee.
The landlord sought name suppression and as they have been successful this is granted. On the basis that the tenants did not dispute the claims (as confirmed in correspondence) and this is essentially an order by consent or formalising of an agreed position; I consider it appropriate to also granted name suppression to the tenants. See section 95A of the RTA. R Harvey-Lane 19 March 2026

Tenancy Tribunal case 5398628 — Rent arrears

At a glance

Award balance

Tenancy Tribunal case 5398628 — Rent arrears

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions