What was Tenancy Tribunal case 5406189 about?

The tribunal order states: [The tenant/s] must pay Kāinga Ora–Homes And Communities $2,204.26

How much money was awarded in case 5406189?

Cleaning: $404.26 awarded to landlord; Rubbish Removal: $1,800.00 awarded to landlord

What type of tenancy dispute was case 5406189?

The primary dispute was Cleanliness.

Where can I read the official tribunal order for case 5406189?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13598342-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5406189 about?

The tribunal order states: [The tenant/s] must pay Kāinga Ora–Homes And Communities $2,204.26

How much money was awarded in case 5406189?

Cleaning: $404.26 awarded to landlord; Rubbish Removal: $1,800.00 awarded to landlord

What type of tenancy dispute was case 5406189?

The primary dispute was Cleanliness.

Where can I read the official tribunal order for case 5406189?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13598342-Tenancy_Tribunal_Order.pdf.

81 William Jones Drive, Otangarei, Whangarei 0112 Tenancy Tribunal Case 5406189 — Cleanliness

Tenantcheck Insights

81 William Jones Drive, Otangarei, Whangarei 0112 Tenancy Tribunal Case 5406189 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5406189 — net $2,204.26 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Cleaning	$404.26	Cleaning
Rubbish removal	$1,800.00	Rubbish removal
Net award	$2,204.26
Total payable by Tenant to Landlord	$2,204.26

Claims and awards for application 5406189 — net $2,204.26 NZD. Verify on MoJ.

Cleaning

Amount: $404.26
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $1,800.00
Awarded to: Landlord
Reason: Rubbish removal

Net award

Landlord $2,204.26

Total payable by Tenant to Landlord

Landlord $2,204.26

Claim types — money lines allowed on this order

Cleanliness Rubbish Removal

Order

[The tenant/s] must pay Kāinga Ora–Homes And Communities $2,204.26 immediately, calculated as shown in table below.

Reasons

The landlord attended the hearing held remotely today. I telephoned the tenant however the phone went to voicemail. I continued with the hearing as the tenant has been posted notice of the hearing date and time to their current address.
The landlord has applied for compensation for cleaning and rubbish removal costs following the end of the tenancy.
The tenancy ended on 22 October 2025 as the landlord is renovating the property. The tenant has relocated to another Kāinga Ora-owned property.
A tenant must leave premises reasonably clean and tidy and remove all rubbish at the end of a tenancy. Section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986 (RTA).
Photographs were provided which show:- a. The kitchen surfaces and bathroom were reasonably clean, but the rest of the house needed cleaning on floors, walls, and doors. b. An old washing machine and miscellaneous bits and pieces were left inside the house. c. A large amount of rubbish was left outside including an old boat, car parts, four tyres, two cabinets (one very large), a mattress, and assorted wood, building materials and outdoor items. A lean-to had been built by the tenant. This had to be demolished, and the materials removed.
The landlord claims its costs of $552.32 for cleaning and $3,017.17 for rubbish removal and labour.
It is well established that the Tribunal may reduce the amount awarded to what is reasonable.
I reduce the amount claimed for cleaning to recognise the clean bathroom and kitchen surfaces and award a total of $404.26 (house $300.00, kitchen cupboards $104.26).
I accept the volume of rubbish was as claimed (2 cubic metres inside and 15 cubic metres outside) and that labour of two people for up to six hours to collect and dump the rubbish, is reasonable.
I award a total of $1,800.00 for rubbish removal and labour which equates to the cost of two 9 cubic metre skip bins (approximately $1,000) and labour of $800.00.
I make no suppression orders. The landlord has substantially succeeded with the claim however as the government social housing provider the public interest is in transparency of its actions and costs. There is no good reason to suppress the tenant’s name.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5406189 — net $2,204.26 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Cleaning	$404.26	Cleaning
Rubbish removal	$1,800.00	Rubbish removal
Net award	$2,204.26
Total payable by Tenant to Landlord	$2,204.26

Claims and awards for application 5406189 — net $2,204.26 NZD. Verify on MoJ.

Cleaning

Amount: $404.26
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $1,800.00
Awarded to: Landlord
Reason: Rubbish removal

Net award

Landlord $2,204.26

Total payable by Tenant to Landlord

Landlord $2,204.26

Claim types — money lines allowed on this order

Cleanliness Rubbish Removal

Order

[The tenant/s] must pay Kāinga Ora–Homes And Communities $2,204.26 immediately, calculated as shown in table below.

Reasons

The landlord attended the hearing held remotely today. I telephoned the tenant however the phone went to voicemail. I continued with the hearing as the tenant has been posted notice of the hearing date and time to their current address.
The landlord has applied for compensation for cleaning and rubbish removal costs following the end of the tenancy.
The tenancy ended on 22 October 2025 as the landlord is renovating the property. The tenant has relocated to another Kāinga Ora-owned property.
A tenant must leave premises reasonably clean and tidy and remove all rubbish at the end of a tenancy. Section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986 (RTA).
Photographs were provided which show:- a. The kitchen surfaces and bathroom were reasonably clean, but the rest of the house needed cleaning on floors, walls, and doors. b. An old washing machine and miscellaneous bits and pieces were left inside the house. c. A large amount of rubbish was left outside including an old boat, car parts, four tyres, two cabinets (one very large), a mattress, and assorted wood, building materials and outdoor items. A lean-to had been built by the tenant. This had to be demolished, and the materials removed.
The landlord claims its costs of $552.32 for cleaning and $3,017.17 for rubbish removal and labour.
It is well established that the Tribunal may reduce the amount awarded to what is reasonable.
I reduce the amount claimed for cleaning to recognise the clean bathroom and kitchen surfaces and award a total of $404.26 (house $300.00, kitchen cupboards $104.26).
I accept the volume of rubbish was as claimed (2 cubic metres inside and 15 cubic metres outside) and that labour of two people for up to six hours to collect and dump the rubbish, is reasonable.
I award a total of $1,800.00 for rubbish removal and labour which equates to the cost of two 9 cubic metre skip bins (approximately $1,000) and labour of $800.00.
I make no suppression orders. The landlord has substantially succeeded with the claim however as the government social housing provider the public interest is in transparency of its actions and costs. There is no good reason to suppress the tenant’s name.

Tenancy Tribunal case 5406189 — Cleanliness at 81 William Jones Drive, Otangarei, Whangarei 0112

At a glance

Tenancy Tribunal case 5406189 — Cleanliness at 81 William Jones Drive, Otangarei, Whangarei 0112

At a glance

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions