Tenantcheck Insights · Case study
Tenancy Tribunal case 5414930 — Rent arrears at 6 Pershore Place, Mangere, Auckland 2022
Decided 21 April 2026 · Published 21 April 2026 · Application 5414930
- Rent arrears
- Cleanliness
- Property damage
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Auckland
Tribunal region
Adjudicator
W Lang
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $2,331.42
- Total balance for Tenant to pay Landlord
- $2,331.42
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Rent arrears to 5 November 2025 | $1,141.28 | Rent arrears to 5 November 2025 | |
| Rubbish removal | $957.11 | Rubbish removal | |
| Cleaning | $152.71 | Cleaning | |
| Repairs: Parch and paint holes in walls | $80.32 | Repairs: Parch and paint holes in walls | |
| Net award | $2,331.42 | ||
| Total payable by Tenant to Landlord | $2,331.42 |
Claims and awards for application 5414930 — net $2,331.42 NZD. Verify on MoJ.
Rent arrears to 5 November 2025
- Amount
- $1,141.28
- Awarded to
- Landlord
- Reason
- Rent arrears to 5 November 2025
Rubbish removal
- Amount
- $957.11
- Awarded to
- Landlord
- Reason
- Rubbish removal
Cleaning
- Amount
- $152.71
- Awarded to
- Landlord
- Reason
- Cleaning
Repairs: Parch and paint holes in walls
- Amount
- $80.32
- Awarded to
- Landlord
- Reason
- Repairs: Parch and paint holes in walls
Net award
Landlord $2,331.42
Total payable by Tenant to Landlord
Landlord $2,331.42
Claim types — money lines allowed on this order
Order
- Lusi Sopi must pay Kāinga Ora–Homes And Communities $2,331.42 immediately, calculated as shown in table below.
Reasons
- The landlord attended the hearing, which was held remotely by video conference. The tenant did not attend.
- The landlord has applied for rent arrears, compensation, refund of the bond, following the end of the tenancy. The landlord waived its right to reimbursement of the filing fee.
How much is owed for rent?
- The tenancy ended on 5 November 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy.
Did the tenant comply with their obligations at the end of the tenancy?
- At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986 (RTA). Tenancies Act 1986. The tenant must also replace standard light bulbs.
- The tenant did not leave the premises reasonably clean and tidy, including that the kitchen cupboards and the rangehood required cleaning.
- The tenant left rubbish and belongings at the premises. Having considered the landlord’s evidence including photographs taken at the end of the tenancy, I am satisfied the landlord has proven that around 6.5m³ of external rubbish/belongings and 0.5m³ rubbish/belongings left inside the house needed to be removed. I find the amount claimed for external rubbish ($1,165.13) was more than is reasonable and award $875.00 for that part of the claim and $82.11, as claimed, for the rubbish left inside the property.
- The amounts ordered are proved.
Is the tenant responsible for the damage to the premises?
- A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
- Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA.
- Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
- Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
- The following damage was caused during the tenancy: Two holes were caused in walls, one hole in the entry hallway and one hole in a bedroom wall. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
- The amounts ordered are proved.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s40(1), s40(2), s49B(1), s49B(3)
Key findings
- Dispute theme: rent arrears
- Dispute theme: cleaning
- Dispute theme: property damage
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5414930?
The tribunal order states: Lusi Sopi must pay Kāinga Ora–Homes And Communities $2,331.42
How much money was awarded in case 5414930?
Cleaning: $152.71 awarded to landlord; Rent Arrears: $1,141.28 awarded to landlord; Parch And Paint Holes In Walls: $80.32 awarded to landlord; Rubbish Removal: $957.11 awarded to landlord
What type of tenancy dispute was case 5414930?
The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.
Where can I read the official tribunal order for case 5414930?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13476121-Tenancy_Tribunal_Order.pdf.