What was Tenancy Tribunal case 5416268 about?

The tribunal order states: [The tenant/s] and [The tenant/s] must pay Accommodation

How much money was awarded in case 5416268?

Cleaning: $1,101.70 awarded to landlord; Cleaning: $85.00 awarded to landlord; Doorstopper And Hose: $47.97 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lawns and Garden Work: $670.45 awarded to landlord; Previous Order Application 5370303 D…: $1,422.29 awarded to landlord; Property Damage: $3,000.00 awarded to landlord; Property Damage: $487.50 awarded to landlord; Property Damage: $1,380.00 awarded to landlord; Rubbish Removal: $443.33 awarded to landlord

What type of tenancy dispute was case 5416268?

The primary dispute was Property damage. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5416268?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13574634-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5416268 about?

The tribunal order states: [The tenant/s] and [The tenant/s] must pay Accommodation

How much money was awarded in case 5416268?

Cleaning: $1,101.70 awarded to landlord; Cleaning: $85.00 awarded to landlord; Doorstopper And Hose: $47.97 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lawns and Garden Work: $670.45 awarded to landlord; Previous Order Application 5370303 D…: $1,422.29 awarded to landlord; Property Damage: $3,000.00 awarded to landlord; Property Damage: $487.50 awarded to landlord; Property Damage: $1,380.00 awarded to landlord; Rubbish Removal: $443.33 awarded to landlord

What type of tenancy dispute was case 5416268?

The primary dispute was Property damage. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5416268?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13574634-Tenancy_Tribunal_Order.pdf.

6 Higgins Street, Woodend 7610 Tenancy Tribunal Case 5416268 — Property damage

Reasons

Claims and awards in Tenancy Tribunal application 5416268 — net $8,666.24 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Previous order application 5370303 dated 15 December 2025	$1,422.29	Previous order application 5370303 dated 15 December 2025
Carpet damage	$3,000.00	Carpet damage
Cleaning and carpet cleaning	$1,101.70	Cleaning and carpet cleaning
Lawns and garden work	$670.45	Lawns and garden work
Rubbish removal	$443.33	Rubbish removal
Bin cleaning	$85.00	Bin cleaning
Plant damage	$487.50	Plant damage
Doorstopper and hose	$47.97	Doorstopper and hose
Wall and ceiling repair and painting	$1,380.00	Wall and ceiling repair and painting
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$8,666.24
Total payable by Tenant to Landlord	$8,666.24

Only the landlord’s representative attended the hearing.

The landlord has applied for compensation and reimbursement of the filing fee following the end of the tenancy. Background

This tenancy began in November 2024 and ended in November 2025.

The premises were near new when the tenancy began.

The landlord’s made an application (5370303) claiming rent arrears after the tenancy ended and that resulted in an order made on 15 December 2025 for the bond to be paid to the landlord and the tenants to pay the remaining rent arrears and filing fee in the sum of $1,422.29. That order has been incorporated in this order for enforcement purposes. Relevant Law

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish and leave all chattels provided for their benefit.

The tenant must not carelessly or intentionally damage the premises.

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission.

Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent).

Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent).

Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. Cleaning, Rubbish and Garden

The tenants did not leave the premises reasonably clean and tidy and did not remove their rubbish

The garden was untidy, and some plants had been destroyed by the tenant’s dog. The dog had also damaged a section of irrigation pipe.

The council bins were full and needed emptying and cleaning.

As well as the pipe damage, a doorstopper was missing from the premises that needed replacing.

The amounts awarded for these breaches were proved by the photographs and invoices for the costs incurred. Damage

There was damage to the premises during the tenancy comprising damage to walls and a ceiling and to carpet in the garage, the master bedroom and the living area.

The damage is beyond fair wear and tear and the tenants have not disproved liability for the damage.

The damage to the carpet included burn marks, including burn marks seemingly caused by cigarettes. Smoking in the premises was not permitted.

The amounts awarded for replacement carpet and repairs and painting were proved by the photographs and invoices for the costs incurred or estimated.

The landlord was insured for the carpet damage subject to a $1,000 excess for each event. Each room subject to damage is treated as a separate event and so the compensation awarded to the landlords has been limited to $3,000. Filing Fee

The landlords have been successful and so I have awarded the filing fee.

Claims and awards in Tenancy Tribunal application 5416268 — net $8,666.24 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Previous order application 5370303 dated 15 December 2025	$1,422.29	Previous order application 5370303 dated 15 December 2025
Carpet damage	$3,000.00	Carpet damage
Cleaning and carpet cleaning	$1,101.70	Cleaning and carpet cleaning
Lawns and garden work	$670.45	Lawns and garden work
Rubbish removal	$443.33	Rubbish removal
Bin cleaning	$85.00	Bin cleaning
Plant damage	$487.50	Plant damage
Doorstopper and hose	$47.97	Doorstopper and hose
Wall and ceiling repair and painting	$1,380.00	Wall and ceiling repair and painting
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$8,666.24
Total payable by Tenant to Landlord	$8,666.24

Order

[The tenant/s] and [The tenant/s] must pay Accommodation Centre Limited as Agent for Toledo Casas Limited $8,666.24 immediately, calculated as shown in the table below.
This order incorporates the Tribunal order made on 15 December 2025 under application 5370303.

Reasons

Only the landlord’s representative attended the hearing.
The landlord has applied for compensation and reimbursement of the filing fee following the end of the tenancy. Background
This tenancy began in November 2024 and ended in November 2025.
The premises were near new when the tenancy began.
The landlord’s made an application (5370303) claiming rent arrears after the tenancy ended and that resulted in an order made on 15 December 2025 for the bond to be paid to the landlord and the tenants to pay the remaining rent arrears and filing fee in the sum of $1,422.29. That order has been incorporated in this order for enforcement purposes. Relevant Law
At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish and leave all chattels provided for their benefit.
The tenant must not carelessly or intentionally damage the premises.
A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent).
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent).
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. Cleaning, Rubbish and Garden
The tenants did not leave the premises reasonably clean and tidy and did not remove their rubbish
The garden was untidy, and some plants had been destroyed by the tenant’s dog. The dog had also damaged a section of irrigation pipe.
The council bins were full and needed emptying and cleaning.
As well as the pipe damage, a doorstopper was missing from the premises that needed replacing.
The amounts awarded for these breaches were proved by the photographs and invoices for the costs incurred. Damage
There was damage to the premises during the tenancy comprising damage to walls and a ceiling and to carpet in the garage, the master bedroom and the living area.
The damage is beyond fair wear and tear and the tenants have not disproved liability for the damage.
The damage to the carpet included burn marks, including burn marks seemingly caused by cigarettes. Smoking in the premises was not permitted.
The amounts awarded for replacement carpet and repairs and painting were proved by the photographs and invoices for the costs incurred or estimated.
The landlord was insured for the carpet damage subject to a $1,000 excess for each event. Each room subject to damage is treated as a separate event and so the compensation awarded to the landlords has been limited to $3,000. Filing Fee
The landlords have been successful and so I have awarded the filing fee.

Tenancy Tribunal case 5416268 — Property damage at 6 Higgins Street, Woodend 7610

At a glance

Tenancy Tribunal case 5416268 — Property damage at 6 Higgins Street, Woodend 7610

At a glance

Award balance

Claims & awards

Order

Reasons

Topics & place

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Topics & place

Key findings

Property management

Frequently asked questions