What was Tenancy Tribunal case 5422715 about?

The tribunal order states: An application for suppression has been made in this case, and the Tribunal

How much money was awarded in case 5422715?

Cleaning: $390.99 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lawns: $143.75 awarded to landlord; Rent Arrears: $4,881.43 awarded to landlord

What type of tenancy dispute was case 5422715?

The primary dispute was Rent arrears. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5422715?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13411268-Tribunal_Order_Redacted.pdf.

What was Tenancy Tribunal case 5422715 about?

The tribunal order states: An application for suppression has been made in this case, and the Tribunal

How much money was awarded in case 5422715?

Cleaning: $390.99 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lawns: $143.75 awarded to landlord; Rent Arrears: $4,881.43 awarded to landlord

What type of tenancy dispute was case 5422715?

The primary dispute was Rent arrears. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5422715?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13411268-Tribunal_Order_Redacted.pdf.

8 Quintal Place, Papatoetoe, Auckland 2025 Tenancy Tribunal Case 5422715 — Rent arrears

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8 Quintal Place, Papatoetoe, Auckland 2025 Tenancy Tribunal Case 5422715 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5422715 — net $2,764.17 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 21 November 2025	$4,881.43	Rent arrears to 21 November 2025
Cleaning	$390.99	Cleaning
Lawns	$143.75	Lawns
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$2,764.17
Total payable by Tenant to Landlord	$2,764.17

Claims and awards for application 5422715 — net $2,764.17 NZD. Verify on MoJ.

Rent arrears to 21 November 2025

Amount: $4,881.43
Awarded to: Landlord
Reason: Rent arrears to 21 November 2025

Cleaning

Amount: $390.99
Awarded to: Landlord
Reason: Cleaning

Lawns

Amount: $143.75
Awarded to: Landlord
Reason: Lawns

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $2,764.17

Total payable by Tenant to Landlord

Landlord $2,764.17

Claim types — money lines allowed on this order

Cleanliness Filing Fee Rent arrears

Order

An application for suppression has been made in this case, and the Tribunal orders suppression of the landlord’s name and identifying details.
Elizabeth Natasha Louisa Allen must pay [The landlord/s] $2,764.17 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,680.00 ([Bond number suppressed]) to [The landlord/s] immediately.

Reasons

The landlord attended the hearing, represented by Ms [Z]. There was no appearance for the tenant.
The landlord observed that she has had an email bounce from the email that the tenant had provided as an address for service.
The tenancy ended on 21 November 2025. The landlord filed an application on or about 1 January 2026.
According to the Tribunal file, the notice of hearing was emailed on 26 February 2026. There is no evidence that the email bounced. The tenant was also notified via text at that time. Reminders were sent again by email and text on 6 April 2026. There is no reason to believe that the tenant did not receive them. I am satisfied that the tenant has received notice of the hearing in accordance with section 91A of the Residential Tenancies Act 1986.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 21 November 2025. It appears that the management of the tenancy changed hands twice during the tenancy.
Before the hearing, the landlord was asked to provide a rent summary from the start of the tenancy, which was 27 May 2025.
According to the tenancy agreement, at the start of the tenancy, the landlord was [Mr Y].
Ms Z provided a rent summary from [Agency B] showing a start date of 28 August 2025. The rent was paid up to 1 October 2025. She now seeks $4,881.43. They provided rent records which show that no rent was paid from 2 October. The amount owing between 2 October 2025 and 21 November was $4,881.43.
As explained to the property manager, when seeking rent arrears, the landlord should provide a rent summary from the start of the tenancy to show that the tenant was not in credit during any previous periods. The tenant has not provided any evidence to show that. I am satisfied on the balance of probabilities that the tenant was in arrears by $4,881.43 at the end of the tenancy and that is the amount ordered.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy. See section 40(1)(e) Residential Tenancies Act 1986.
The landlord provided photographs taken at the start of the tenancy. As discussed, the photographs are not of great quality, being a bit dark. The property may not have been in immaculate condition. However, the exit inspection photographs show that the property was certainly not clean and tidy at the end of the tenancy. Some sinks are filthy, the oven had not been cleaned, shelves and drawers had not been wiped, the bathroom had not been cleaned. The landlord submitted an invoice for $390.99 for cleaning which is reasonable. That amount is ordered.
The photographs also show that the lawns were overgrown. An invoice of $143.75 for mowing an overgrown lawn, trimming the edges and disposal of waste was submitted. That amount is ordered.
Because [The applicant/s] has wholly succeeded with the claim I must reimburse the filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5422715 — net $2,764.17 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 21 November 2025	$4,881.43	Rent arrears to 21 November 2025
Cleaning	$390.99	Cleaning
Lawns	$143.75	Lawns
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$2,764.17
Total payable by Tenant to Landlord	$2,764.17

Claims and awards for application 5422715 — net $2,764.17 NZD. Verify on MoJ.

Rent arrears to 21 November 2025

Amount: $4,881.43
Awarded to: Landlord
Reason: Rent arrears to 21 November 2025

Cleaning

Amount: $390.99
Awarded to: Landlord
Reason: Cleaning

Lawns

Amount: $143.75
Awarded to: Landlord
Reason: Lawns

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $2,764.17

Total payable by Tenant to Landlord

Landlord $2,764.17

Claim types — money lines allowed on this order

Cleanliness Filing Fee Rent arrears

Order

An application for suppression has been made in this case, and the Tribunal orders suppression of the landlord’s name and identifying details.
Elizabeth Natasha Louisa Allen must pay [The landlord/s] $2,764.17 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,680.00 ([Bond number suppressed]) to [The landlord/s] immediately.

Reasons

The landlord attended the hearing, represented by Ms [Z]. There was no appearance for the tenant.
The landlord observed that she has had an email bounce from the email that the tenant had provided as an address for service.
The tenancy ended on 21 November 2025. The landlord filed an application on or about 1 January 2026.
According to the Tribunal file, the notice of hearing was emailed on 26 February 2026. There is no evidence that the email bounced. The tenant was also notified via text at that time. Reminders were sent again by email and text on 6 April 2026. There is no reason to believe that the tenant did not receive them. I am satisfied that the tenant has received notice of the hearing in accordance with section 91A of the Residential Tenancies Act 1986.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 21 November 2025. It appears that the management of the tenancy changed hands twice during the tenancy.
Before the hearing, the landlord was asked to provide a rent summary from the start of the tenancy, which was 27 May 2025.
According to the tenancy agreement, at the start of the tenancy, the landlord was [Mr Y].
Ms Z provided a rent summary from [Agency B] showing a start date of 28 August 2025. The rent was paid up to 1 October 2025. She now seeks $4,881.43. They provided rent records which show that no rent was paid from 2 October. The amount owing between 2 October 2025 and 21 November was $4,881.43.
As explained to the property manager, when seeking rent arrears, the landlord should provide a rent summary from the start of the tenancy to show that the tenant was not in credit during any previous periods. The tenant has not provided any evidence to show that. I am satisfied on the balance of probabilities that the tenant was in arrears by $4,881.43 at the end of the tenancy and that is the amount ordered.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy. See section 40(1)(e) Residential Tenancies Act 1986.
The landlord provided photographs taken at the start of the tenancy. As discussed, the photographs are not of great quality, being a bit dark. The property may not have been in immaculate condition. However, the exit inspection photographs show that the property was certainly not clean and tidy at the end of the tenancy. Some sinks are filthy, the oven had not been cleaned, shelves and drawers had not been wiped, the bathroom had not been cleaned. The landlord submitted an invoice for $390.99 for cleaning which is reasonable. That amount is ordered.
The photographs also show that the lawns were overgrown. An invoice of $143.75 for mowing an overgrown lawn, trimming the edges and disposal of waste was submitted. That amount is ordered.
Because [The applicant/s] has wholly succeeded with the claim I must reimburse the filing fee.

Tenancy Tribunal case 5422715 — Rent arrears at 8 Quintal Place, Papatoetoe, Auckland 2025

At a glance

Tenancy Tribunal case 5422715 — Rent arrears at 8 Quintal Place, Papatoetoe, Auckland 2025

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions