What was Tenancy Tribunal case 5425403 about?

The tribunal order states: An application for suppression has been made in this case, and the Tribunal

How much money was awarded in case 5425403?

Filing Fee: $28.00 awarded to landlord; Property Damage: $381.00 awarded to landlord; Rent Arrears: $17,390.00 awarded to landlord; Rubbish Removal: $134.55 awarded to landlord; Rubbish Removal: $500.00 awarded to landlord; Rubbish Removal: $790.00 awarded to landlord

What type of tenancy dispute was case 5425403?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5425403?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13458266-Tribunal_Order_Redacted.pdf.

What was Tenancy Tribunal case 5425403 about?

The tribunal order states: An application for suppression has been made in this case, and the Tribunal

How much money was awarded in case 5425403?

Filing Fee: $28.00 awarded to landlord; Property Damage: $381.00 awarded to landlord; Rent Arrears: $17,390.00 awarded to landlord; Rubbish Removal: $134.55 awarded to landlord; Rubbish Removal: $500.00 awarded to landlord; Rubbish Removal: $790.00 awarded to landlord

What type of tenancy dispute was case 5425403?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5425403?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13458266-Tribunal_Order_Redacted.pdf.

32 Windley Street, Ranui, Porirua 5024 Tenancy Tribunal Case 5425403 — Rent arrears

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32 Windley Street, Ranui, Porirua 5024 Tenancy Tribunal Case 5425403 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5425403 — net $18,383.55 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 17.12.25	$17,390.00	The claim for rent arrears is proven. Did the tenant comply with their obligations at the end of the tenancy?
Rubbish removal: Bin hire	$500.00	Rubbish removal: Bin hire
Rubbish removal: Bin excess weight charge	$134.55	Rubbish removal: Bin excess weight charge
Rubbish removal: Bin hire	$790.00	Rubbish removal: Bin hire
Lock/key replacement	$381.00	Lock/key replacement
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$18,383.55
Total payable by Tenant to Landlord	$18,383.55

Claims and awards for application 5425403 — net $18,383.55 NZD. Verify on MoJ.

Rent arrears to 17.12.25

Amount: $17,390.00
Awarded to: Landlord
Reason: The claim for rent arrears is proven. Did the tenant comply with their obligations at the end of the tenancy?

Rubbish removal: Bin hire

Amount: $500.00
Awarded to: Landlord
Reason: Rubbish removal: Bin hire

Rubbish removal: Bin excess weight charge

Amount: $134.55
Awarded to: Landlord
Reason: Rubbish removal: Bin excess weight charge

Rubbish removal: Bin hire

Amount: $790.00
Awarded to: Landlord
Reason: Rubbish removal: Bin hire

Lock/key replacement

Amount: $381.00
Awarded to: Landlord
Reason

Claim types — money lines allowed on this order

Filing Fee Property damage Rent arrears Rubbish Removal

Order

An application for suppression has been made in this case, and the Tribunal orders suppression of the landlord name and identifying details.
Cherie Chappell must pay [The landlord/s] $18,383.55 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $840.00 ([Bond number suppressed]) to [The landlord/s] immediately.

Reasons

The landlord attended the hearing via remote video conference. The tenant did not join the hearing via the video or telephone link as instructed in the notice of hearing. The hearing continued in the absence of the tenant.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 17 December 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy. Having sighted the landlord’s rent ledger I am satisfied that the tenant is responsible for the rent debt.
The claim for rent arrears is proven.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The landlord claims that the tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish. The landlord provided photographic evidence confirming the significant amount of rubbish, furniture and personal belongings left behind by the tenant.
The landlord was forced to hire two large skip bins to remove everything. The landlord also provided receipts from Owyak Bin Hire and Crew Cut in support of the amounts claimed. The landlord also had to pay an excess weight charge on the first bin.
The tenant did not return the keys. The landlord provided a receipt from Mitre 10 Porirua dated 19 December 2025 in support of the claim for new locks.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The following damage was caused during the tenancy: two broken windows.
The landlord claims that the tenant broke two windows during the tenancy. The landlord has only provided a quote to have one of the windows repaired. The landlord also confirmed during the hearing that both windows are yet to be repaired.
The landlord has only provided a quote dated 16 December 2025 in respect of a broken window. A fundamental requirement with any claim for compensation before the Tribunal is that the applicant is required to show a loss. In this case the landlord has not paid for the windows to be repaired.
The landlord’s claim therefore cannot be considered until such time as the repairs have been carried out and paid for.
The claims in respect of the two broken windows have not been established. The landlord will need to file a new application in respect of this claim should he wish to do so once the repairs have been carried out.
Because [The applicant/s] has substantially succeeded with the claim I have reimbursed the filing fee.
The Tribunal must, on the application of a party that has wholly or substantially succeeded in proceedings, order that the party’s name or identifying particulars not be published, unless the Tribunal considers that publication is in the public interest or is justified because of the party’s conduct or any other circumstances of the case – section 95A Residential Tenancies Act.
The landlord applied for a name suppression order. The landlord is entitled to name suppression as the application is successful – see section 95A RTA.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5425403 — net $18,383.55 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 17.12.25	$17,390.00	The claim for rent arrears is proven. Did the tenant comply with their obligations at the end of the tenancy?
Rubbish removal: Bin hire	$500.00	Rubbish removal: Bin hire
Rubbish removal: Bin excess weight charge	$134.55	Rubbish removal: Bin excess weight charge
Rubbish removal: Bin hire	$790.00	Rubbish removal: Bin hire
Lock/key replacement	$381.00	Lock/key replacement
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$18,383.55
Total payable by Tenant to Landlord	$18,383.55

Claims and awards for application 5425403 — net $18,383.55 NZD. Verify on MoJ.

Rent arrears to 17.12.25

Amount: $17,390.00
Awarded to: Landlord
Reason: The claim for rent arrears is proven. Did the tenant comply with their obligations at the end of the tenancy?

Rubbish removal: Bin hire

Amount: $500.00
Awarded to: Landlord
Reason: Rubbish removal: Bin hire

Rubbish removal: Bin excess weight charge

Amount: $134.55
Awarded to: Landlord
Reason: Rubbish removal: Bin excess weight charge

Rubbish removal: Bin hire

Amount: $790.00
Awarded to: Landlord
Reason: Rubbish removal: Bin hire

Lock/key replacement

Amount: $381.00
Awarded to: Landlord
Reason

Claim types — money lines allowed on this order

Filing Fee Property damage Rent arrears Rubbish Removal

Order

An application for suppression has been made in this case, and the Tribunal orders suppression of the landlord name and identifying details.
Cherie Chappell must pay [The landlord/s] $18,383.55 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $840.00 ([Bond number suppressed]) to [The landlord/s] immediately.

Reasons

The landlord attended the hearing via remote video conference. The tenant did not join the hearing via the video or telephone link as instructed in the notice of hearing. The hearing continued in the absence of the tenant.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 17 December 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy. Having sighted the landlord’s rent ledger I am satisfied that the tenant is responsible for the rent debt.
The claim for rent arrears is proven.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The landlord claims that the tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish. The landlord provided photographic evidence confirming the significant amount of rubbish, furniture and personal belongings left behind by the tenant.
The landlord was forced to hire two large skip bins to remove everything. The landlord also provided receipts from Owyak Bin Hire and Crew Cut in support of the amounts claimed. The landlord also had to pay an excess weight charge on the first bin.
The tenant did not return the keys. The landlord provided a receipt from Mitre 10 Porirua dated 19 December 2025 in support of the claim for new locks.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The following damage was caused during the tenancy: two broken windows.
The landlord claims that the tenant broke two windows during the tenancy. The landlord has only provided a quote to have one of the windows repaired. The landlord also confirmed during the hearing that both windows are yet to be repaired.
The landlord has only provided a quote dated 16 December 2025 in respect of a broken window. A fundamental requirement with any claim for compensation before the Tribunal is that the applicant is required to show a loss. In this case the landlord has not paid for the windows to be repaired.
The landlord’s claim therefore cannot be considered until such time as the repairs have been carried out and paid for.
The claims in respect of the two broken windows have not been established. The landlord will need to file a new application in respect of this claim should he wish to do so once the repairs have been carried out.
Because [The applicant/s] has substantially succeeded with the claim I have reimbursed the filing fee.
The Tribunal must, on the application of a party that has wholly or substantially succeeded in proceedings, order that the party’s name or identifying particulars not be published, unless the Tribunal considers that publication is in the public interest or is justified because of the party’s conduct or any other circumstances of the case – section 95A Residential Tenancies Act.
The landlord applied for a name suppression order. The landlord is entitled to name suppression as the application is successful – see section 95A RTA.

Tenancy Tribunal case 5425403 — Rent arrears at 32 Windley Street, Ranui, Porirua 5024

At a glance

Tenancy Tribunal case 5425403 — Rent arrears at 32 Windley Street, Ranui, Porirua 5024

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions