What was Tenancy Tribunal case 5428990 about?

The tribunal order states: [The tenant/s] must pay Kāinga Ora–Homes And Communities

How much money was awarded in case 5428990?

Cleaning: $485.04 awarded to landlord; Cleaning: $108.68 awarded to landlord; Cleaning: $50.50 awarded to landlord; Lawns and Garden Work: $690.00 awarded to landlord; Rent Credit: $312.00 awarded to tenant; Replace Furnishings: Curtains: $125.00 awarded to landlord; Replace Oven (Depreciated: $365.00 awarded to landlord; Rubbish Removal: $173.05 awarded to landlord; Toilet Roll Holder: $34.67 awarded to landlord

What type of tenancy dispute was case 5428990?

The primary dispute was Cleanliness.

Where can I read the official tribunal order for case 5428990?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13454580-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5428990 about?

The tribunal order states: [The tenant/s] must pay Kāinga Ora–Homes And Communities

How much money was awarded in case 5428990?

Cleaning: $485.04 awarded to landlord; Cleaning: $108.68 awarded to landlord; Cleaning: $50.50 awarded to landlord; Lawns and Garden Work: $690.00 awarded to landlord; Rent Credit: $312.00 awarded to tenant; Replace Furnishings: Curtains: $125.00 awarded to landlord; Replace Oven (Depreciated: $365.00 awarded to landlord; Rubbish Removal: $173.05 awarded to landlord; Toilet Roll Holder: $34.67 awarded to landlord

What type of tenancy dispute was case 5428990?

The primary dispute was Cleanliness.

Where can I read the official tribunal order for case 5428990?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13454580-Tenancy_Tribunal_Order.pdf.

46A Hackett Street, Whanganui East, Whanganui 4500 Tenancy Tribunal Case 5428990 — Cleanliness

Tenantcheck Insights

46A Hackett Street, Whanganui East, Whanganui 4500 Tenancy Tribunal Case 5428990 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5428990 — net $1,719.94 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Replace furnishings: Curtains	$125.00		Replace furnishings: Curtains
Cleaning: Kitchen cupboards	$108.68		Cleaning: Kitchen cupboards
Cleaning: Rangehood	$50.50		Cleaning: Rangehood
Replace oven (depreciated	$365.00		Replace oven (depreciated
Toilet roll holder	$34.67		Toilet roll holder
Cleaning	$485.04		Cleaning
Lawns and Garden work	$690.00		Lawns and Garden work
Rubbish removal	$173.05		Rubbish removal
Rent credit		$312.00	Rent credit
Total award	$2,031.94	$312.00
Net award	$1,719.94
Total payable by Tenant to Landlord	$1,719.94

Claims and awards for application 5428990 — net $1,719.94 NZD. Verify on MoJ.

Replace furnishings: Curtains

Amount: $125.00
Awarded to: Landlord
Reason: Replace furnishings: Curtains

Cleaning: Kitchen cupboards

Amount: $108.68
Awarded to: Landlord
Reason: Cleaning: Kitchen cupboards

Cleaning: Rangehood

Amount: $50.50
Awarded to: Landlord
Reason: Cleaning: Rangehood

Replace oven (depreciated

Amount: $365.00
Awarded to: Landlord
Reason: Replace oven (depreciated

Toilet roll holder

Amount: $34.67
Awarded to: Landlord
Reason: Toilet roll holder

Claim types — money lines allowed on this order

Cleanliness Lawns And Garden Work Rubbish Removal

Order

[The tenant/s] must pay Kāinga Ora–Homes And Communities $1,719.94 immediately, calculated as shown in table below.
The tenant must pay the debt at the rate of $15.00 per week.
The first payment must be made on Thursday 23 April 2026 and payments must continue every Thursday until the debt is paid in full.
If the tenant fails to make any payment within 2 working days of the due date, the balance of the debt owing will be payable immediately and can be enforced through the District Court.

Reasons

Both parties attended the hearing held on 16 April 2026 remotely.
The landlord has applied for compensation following the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The following damage was caused during the tenancy: damaged curtains, damaged oven. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5428990 — net $1,719.94 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Replace furnishings: Curtains	$125.00		Replace furnishings: Curtains
Cleaning: Kitchen cupboards	$108.68		Cleaning: Kitchen cupboards
Cleaning: Rangehood	$50.50		Cleaning: Rangehood
Replace oven (depreciated	$365.00		Replace oven (depreciated
Toilet roll holder	$34.67		Toilet roll holder
Cleaning	$485.04		Cleaning
Lawns and Garden work	$690.00		Lawns and Garden work
Rubbish removal	$173.05		Rubbish removal
Rent credit		$312.00	Rent credit
Total award	$2,031.94	$312.00
Net award	$1,719.94
Total payable by Tenant to Landlord	$1,719.94

Claims and awards for application 5428990 — net $1,719.94 NZD. Verify on MoJ.

Replace furnishings: Curtains

Amount: $125.00
Awarded to: Landlord
Reason: Replace furnishings: Curtains

Cleaning: Kitchen cupboards

Amount: $108.68
Awarded to: Landlord
Reason: Cleaning: Kitchen cupboards

Cleaning: Rangehood

Amount: $50.50
Awarded to: Landlord
Reason: Cleaning: Rangehood

Replace oven (depreciated

Amount: $365.00
Awarded to: Landlord
Reason: Replace oven (depreciated

Toilet roll holder

Amount: $34.67
Awarded to: Landlord
Reason: Toilet roll holder

Claim types — money lines allowed on this order

Cleanliness Lawns And Garden Work Rubbish Removal

Order

[The tenant/s] must pay Kāinga Ora–Homes And Communities $1,719.94 immediately, calculated as shown in table below.
The tenant must pay the debt at the rate of $15.00 per week.
The first payment must be made on Thursday 23 April 2026 and payments must continue every Thursday until the debt is paid in full.
If the tenant fails to make any payment within 2 working days of the due date, the balance of the debt owing will be payable immediately and can be enforced through the District Court.

Reasons

Both parties attended the hearing held on 16 April 2026 remotely.
The landlord has applied for compensation following the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The following damage was caused during the tenancy: damaged curtains, damaged oven. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved.

Tenancy Tribunal case 5428990 — Cleanliness at 46A Hackett Street, Whanganui East, Whanganui 4500

At a glance

Tenancy Tribunal case 5428990 — Cleanliness at 46A Hackett Street, Whanganui East, Whanganui 4500

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions