What was Tenancy Tribunal case 5452253 about?

The tribunal order states: [The tenant/s] and [The tenant/s] to pay Auckland Property

How much money was awarded in case 5452253?

Filing Fee: $28.00 awarded to landlord; Previous Order Application 5360327 D…: $28.00 awarded to landlord; Rent Arrears: $332.14 awarded to landlord; Water Rates: $10.86 awarded to landlord

What type of tenancy dispute was case 5452253?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5452253?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13913008-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5452253 about?

The tribunal order states: [The tenant/s] and [The tenant/s] to pay Auckland Property

How much money was awarded in case 5452253?

Filing Fee: $28.00 awarded to landlord; Previous Order Application 5360327 D…: $28.00 awarded to landlord; Rent Arrears: $332.14 awarded to landlord; Water Rates: $10.86 awarded to landlord

What type of tenancy dispute was case 5452253?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5452253?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13913008-Tenancy_Tribunal_Order.pdf.

60 Rewarewa Road, Te Atatu Peninsula, Auckland 0610 Tenancy Tribunal Case 5452253 — Rent arrears

Reasons

Claims and awards in Tenancy Tribunal application 5452253 — net $399.00 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$332.14	Rent arrears
Previous order application 5360327 dated 06/11/2025	$28.00	Previous order application 5360327 dated 06/11/2025
Water rates	$10.86	claim for rent and water rates is proven. Did the tenant comply with their obligations at the end of the tenancy?
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$399.00
Total payable by Tenant to Landlord	$399.00

Both parties attended the remote hearing.

The landlord has applied for rent arrears, water rates, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy. Background

The tenancy ended on 5 October 2025 pursuant to a termination notice. The tenant did not move out due to personal circumstances. The landlord obtained a possession order from the Tribunal on 6 November 2025.

The landlord gave evidence that the bailiff attempted eviction on 24 November, 27 November and 1 December 2025. On the last date, the landlord found that the tenant had vacated the property.

The tenancy therefore ended on 1 December 2025 when the landlord obtained vacant possession of the property.

How much is owed for rent and water rates?

The landlord provided rent records and a water rates invoice which prove the amount owing at the end of the tenancy.

The tenant did not provide any documentary evidence that made the landlord’s computer record unlikely to be accurate.

The landlord’s claim for rent and water rates is proven.

Did the tenant comply with their obligations at the end of the tenancy?

The landlord’s claim included a claim for the removal of rubbish which was withdrawn at the hearing.

The landlord submitted that it changed the lock due to the circumstances of the termination and the difficulties it had encountered in obtaining vacant possession.

The tenant gave evidence that the key was returned.

The landlord could not provide any evidence that the key was not returned.

On the evidence available to the Tribunal, it is not persuaded that it is more likely than not that the tenant did not return the key. As the tenant discharged their legal obligation in returning the key, the tenant has no legal obligation to reimburse the landlord for replacing the lock.

The landlord’s claim for the lock replacement is dismissed. Landlord’s claim for security

The landlord’s application included a claim for the cost of having security present for the final inspection on 21 November 2025.

As discussed at the hearing, this is a cost that the landlord chose to incur. It was not the only option available to it. In the Tribunal’s experience, landlords and bailiffs often engage with the police to be in attendance in difficult situations. There is no charge for this service.

The Tribunal does not accept that the tenant is liable for this cost incurred by the landlord and the landlord’s claim is dismissed.

The landlord also claimed the bailiff cost of $267.00. This a charge which attaches to the prior order as a cost of its enforcement. It is not a separate amount which the Tribunal can add to this order. Filing fee

Because Auckland Property Management Limited As Agent For Susan And [The landlord/s] has substantially succeeded with the claim I have reimbursed the filing fee.

Claims and awards in Tenancy Tribunal application 5452253 — net $399.00 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$332.14	Rent arrears
Previous order application 5360327 dated 06/11/2025	$28.00	Previous order application 5360327 dated 06/11/2025
Water rates	$10.86	claim for rent and water rates is proven. Did the tenant comply with their obligations at the end of the tenancy?
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$399.00
Total payable by Tenant to Landlord	$399.00

Order

[The tenant/s] and [The tenant/s] to pay Auckland Property Management Limited As Agent For Susan And [The landlord/s] $399.00 from the bond, calculated as shown in table below.
The Bond centre is to refund the bond No 3602923-006 as follows: a. Landlord $399.00 b. Tenant$2,301.00

Reasons

Both parties attended the remote hearing.
The landlord has applied for rent arrears, water rates, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy. Background
The tenancy ended on 5 October 2025 pursuant to a termination notice. The tenant did not move out due to personal circumstances. The landlord obtained a possession order from the Tribunal on 6 November 2025.
The landlord gave evidence that the bailiff attempted eviction on 24 November, 27 November and 1 December 2025. On the last date, the landlord found that the tenant had vacated the property.
The tenancy therefore ended on 1 December 2025 when the landlord obtained vacant possession of the property.

How much is owed for rent and water rates?

The landlord provided rent records and a water rates invoice which prove the amount owing at the end of the tenancy.
The tenant did not provide any documentary evidence that made the landlord’s computer record unlikely to be accurate.
The landlord’s claim for rent and water rates is proven.

Did the tenant comply with their obligations at the end of the tenancy?

The landlord’s claim included a claim for the removal of rubbish which was withdrawn at the hearing.
The landlord submitted that it changed the lock due to the circumstances of the termination and the difficulties it had encountered in obtaining vacant possession.
The tenant gave evidence that the key was returned.
The landlord could not provide any evidence that the key was not returned.
On the evidence available to the Tribunal, it is not persuaded that it is more likely than not that the tenant did not return the key. As the tenant discharged their legal obligation in returning the key, the tenant has no legal obligation to reimburse the landlord for replacing the lock.
The landlord’s claim for the lock replacement is dismissed. Landlord’s claim for security
The landlord’s application included a claim for the cost of having security present for the final inspection on 21 November 2025.
As discussed at the hearing, this is a cost that the landlord chose to incur. It was not the only option available to it. In the Tribunal’s experience, landlords and bailiffs often engage with the police to be in attendance in difficult situations. There is no charge for this service.
The Tribunal does not accept that the tenant is liable for this cost incurred by the landlord and the landlord’s claim is dismissed.
The landlord also claimed the bailiff cost of $267.00. This a charge which attaches to the prior order as a cost of its enforcement. It is not a separate amount which the Tribunal can add to this order. Filing fee
Because Auckland Property Management Limited As Agent For Susan And [The landlord/s] has substantially succeeded with the claim I have reimbursed the filing fee.

Tenancy Tribunal case 5452253 — Rent arrears at 60 Rewarewa Road, Te Atatu Peninsula, Auckland 0610

At a glance

Tenancy Tribunal case 5452253 — Rent arrears at 60 Rewarewa Road, Te Atatu Peninsula, Auckland 0610

At a glance

Award balance

Claims & awards

Dismissed claims

Order

Reasons

How much is owed for rent and water rates?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Dismissed claims

Order

Reasons

How much is owed for rent and water rates?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Key findings

Property management

Frequently asked questions