Tenantcheck Insights · Case study
Tenancy Tribunal case 5452592 — Rent arrears at 137 St Andrews Road, Epsom, Auckland 1023
Decided 13 May 2026 · Published 13 May 2026 · Application 5452592
- Rent arrears
- Property damage
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Auckland
Tribunal region
Adjudicator
A Macpherson
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $7,400.45
- Bond payment as ordered
- −$3,980.00
- Total balance for Tenant to pay Landlord
- $3,420.45
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Rent arrears to 16 March 2026 | $6,538.57 | Rent arrears to 16 March 2026 | |
| Water rates | $28.07 | Water rates | |
| Lock/key replacement | $491.63 | Lock/key replacement | |
| Garage light bulbs and remote | $314.18 | Garage light bulbs and remote | |
| Filing fee reimbursement | $28.00 | Filing fee reimbursement | |
| Net award | $3,420.45 | ||
| Total payable by Tenant to Landlord | $3,420.45 |
Claims and awards for application 5452592 — net $3,420.45 NZD. Verify on MoJ.
Rent arrears to 16 March 2026
- Amount
- $6,538.57
- Awarded to
- Landlord
- Reason
- Rent arrears to 16 March 2026
Water rates
- Amount
- $28.07
- Awarded to
- Landlord
- Reason
- Water rates
Lock/key replacement
- Amount
- $491.63
- Awarded to
- Landlord
- Reason
- Lock/key replacement
Garage light bulbs and remote
- Amount
- $314.18
- Awarded to
- Landlord
- Reason
- Garage light bulbs and remote
Filing fee reimbursement
- Amount
- $28.00
- Awarded to
- Landlord
- Reason
- Filing fee reimbursement
Net award
Landlord $3,420.45
Total payable by Tenant to Landlord
Landlord $3,420.45
Claim types — money lines allowed on this order
Order
- Yushan (Alice) Shen and Nam Chan must pay Chnz Property Limited As Agent For Zhijian (Dimon) & Yanping (Apple) Li & Hu $3,420.45 immediately, calculated as shown in table below.
Reasons
- The landlord attended the hearing. The tenant did not appear.
- The absence of a party does not prevent the matter from being heard and determined.
- The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
How much is owed for rent and water?
- The tenancy ended on 16 March 2026 by previous Tribunal order. The landlord provided rent records and water rates invoices which prove the amount owing at the end of the tenancy.
Did the tenant comply with their obligations at the end of the tenancy?
- At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
- The landlord did not provide sufficient evidence to prove the premises were not left in a reasonably clean and tidy state so this part of their claim is not proven.
- The tenant did not return the keys and the landlord had to replace light bulbs in the garage.
- The amounts ordered are proved.
- Because Chnz Property Limited As Agent For Zhijian (Dimon) & Yanping (Apple) Li & Hu has wholly succeeded with the claim, the tenant must reimburse the filing fee.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s40(1)
Key findings
- Dispute theme: rent arrears
- Dispute theme: property damage
Property management
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5452592?
The tribunal order states: Yushan (Alice) Shen and Nam Chan must pay Chnz Property Limited As Agent For
How much money was awarded in case 5452592?
Filing Fee: $28.00 awarded to landlord; Lightbulbs: $314.18 awarded to landlord; Property Damage: $491.63 awarded to landlord; Rent Arrears: $6,538.57 awarded to landlord; Water Rates: $28.07 awarded to landlord
What type of tenancy dispute was case 5452592?
The primary dispute was Rent arrears. Related themes: Property damage.
Where can I read the official tribunal order for case 5452592?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13589517-Tenancy_Tribunal_Order.pdf.