What was Tenancy Tribunal case 5454388 about?

The tribunal order states: [The tenant/s] must pay Kāinga Ora–Homes And Communities

How much money was awarded in case 5454388?

Cleaning: $845.44 awarded to landlord; Grass Slash/Lawns: $100.00 awarded to landlord; Property Damage: $220.16 awarded to landlord; Hole In Door: $93.55 awarded to landlord; Hole In Wall: $41.04 awarded to landlord; Rubbish Removal: $1,910.98 awarded to landlord

What type of tenancy dispute was case 5454388?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5454388?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13899301-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5454388 about?

The tribunal order states: [The tenant/s] must pay Kāinga Ora–Homes And Communities

How much money was awarded in case 5454388?

Cleaning: $845.44 awarded to landlord; Grass Slash/Lawns: $100.00 awarded to landlord; Property Damage: $220.16 awarded to landlord; Hole In Door: $93.55 awarded to landlord; Hole In Wall: $41.04 awarded to landlord; Rubbish Removal: $1,910.98 awarded to landlord

What type of tenancy dispute was case 5454388?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5454388?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13899301-Tenancy_Tribunal_Order.pdf.

5A Renton Road, Mount Albert, Auckland 1025 Tenancy Tribunal Case 5454388 — Cleanliness

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5A Renton Road, Mount Albert, Auckland 1025 Tenancy Tribunal Case 5454388 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5454388 — net $3,211.17 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Cleaning	$845.44	Cleaning
Rubbish removal	$1,910.98	Rubbish removal
Grass slash/Lawns	$100.00	Grass slash/Lawns
Repairs: Hole in door	$93.55	Repairs: Hole in door
Repairs: Hole in wall	$41.04	Repairs: Hole in wall
Window repairs	$220.16	Window repairs
Net award	$3,211.17
Total payable by Tenant to Landlord	$3,211.17

Claims and awards for application 5454388 — net $3,211.17 NZD. Verify on MoJ.

Cleaning

Amount: $845.44
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $1,910.98
Awarded to: Landlord
Reason: Rubbish removal

Grass slash/Lawns

Amount: $100.00
Awarded to: Landlord
Reason: Grass slash/Lawns

Repairs: Hole in door

Amount: $93.55
Awarded to: Landlord
Reason: Repairs: Hole in door

Repairs: Hole in wall

Amount: $41.04
Awarded to: Landlord
Reason: Repairs: Hole in wall

Claim types — money lines allowed on this order

Cleanliness Property damage Rubbish Removal

Order

[The tenant/s] must pay Kāinga Ora–Homes And Communities $3,211.17 immediately, calculated as shown in table below. DescriptionLandlord Cleaning$845.44 Rubbish removal$1,910.98 Grass slash/Lawns$100.00 Repairs: Hole in door$93.55 Repairs: Hole in wall$41.04 Window repairs$220.16 Total award$3,211.17 Total payable by Tenant to Landlord$3,211.17

Reasons

Only the applicant landlord attended the hearing which took place by videoconference. The tenant did not attend.
This tenancy ended on 8 January 2026.
The landlord has applied for compensation following the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the interior and the exterior of the premises reasonably clean and tidy and did not remove all rubbish. The landlord provided exit inspection photographs confirming the condition of the premises and proof of the cost to remedy.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
The following damage was caused during the tenancy: a hole in a door and a hole in a wall and a broken window. The landlord provided entry and exit inspection photographs which proved the damage occurred during the tenancy. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved. The landlord does not have insurance for this type of damage and the amounts are less than four weeks’ rent.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5454388 — net $3,211.17 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Cleaning	$845.44	Cleaning
Rubbish removal	$1,910.98	Rubbish removal
Grass slash/Lawns	$100.00	Grass slash/Lawns
Repairs: Hole in door	$93.55	Repairs: Hole in door
Repairs: Hole in wall	$41.04	Repairs: Hole in wall
Window repairs	$220.16	Window repairs
Net award	$3,211.17
Total payable by Tenant to Landlord	$3,211.17

Claims and awards for application 5454388 — net $3,211.17 NZD. Verify on MoJ.

Cleaning

Amount: $845.44
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $1,910.98
Awarded to: Landlord
Reason: Rubbish removal

Grass slash/Lawns

Amount: $100.00
Awarded to: Landlord
Reason: Grass slash/Lawns

Repairs: Hole in door

Amount: $93.55
Awarded to: Landlord
Reason: Repairs: Hole in door

Repairs: Hole in wall

Amount: $41.04
Awarded to: Landlord
Reason: Repairs: Hole in wall

Claim types — money lines allowed on this order

Cleanliness Property damage Rubbish Removal

Order

[The tenant/s] must pay Kāinga Ora–Homes And Communities $3,211.17 immediately, calculated as shown in table below. DescriptionLandlord Cleaning$845.44 Rubbish removal$1,910.98 Grass slash/Lawns$100.00 Repairs: Hole in door$93.55 Repairs: Hole in wall$41.04 Window repairs$220.16 Total award$3,211.17 Total payable by Tenant to Landlord$3,211.17

Reasons

Only the applicant landlord attended the hearing which took place by videoconference. The tenant did not attend.
This tenancy ended on 8 January 2026.
The landlord has applied for compensation following the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the interior and the exterior of the premises reasonably clean and tidy and did not remove all rubbish. The landlord provided exit inspection photographs confirming the condition of the premises and proof of the cost to remedy.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
The following damage was caused during the tenancy: a hole in a door and a hole in a wall and a broken window. The landlord provided entry and exit inspection photographs which proved the damage occurred during the tenancy. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved. The landlord does not have insurance for this type of damage and the amounts are less than four weeks’ rent.

Tenancy Tribunal case 5454388 — Cleanliness at 5A Renton Road, Mount Albert, Auckland 1025

At a glance

Tenancy Tribunal case 5454388 — Cleanliness at 5A Renton Road, Mount Albert, Auckland 1025

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions