What was Tenancy Tribunal case 5460953 about?

The tribunal order states: [The tenant/s] must pay Kāinga Ora–Homes and

How much money was awarded in case 5460953?

Cleaning: $692.75 awarded to landlord; Cleaning: $104.26 awarded to landlord; Cleaning: $165.86 awarded to landlord; Property Damage: $80.32 awarded to landlord; Rent Credit And Payments: $470.70 awarded to tenant; Rubbish Removal: $492.63 awarded to landlord

What type of tenancy dispute was case 5460953?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5460953?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13918329-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5460953 about?

The tribunal order states: [The tenant/s] must pay Kāinga Ora–Homes and

How much money was awarded in case 5460953?

Cleaning: $692.75 awarded to landlord; Cleaning: $104.26 awarded to landlord; Cleaning: $165.86 awarded to landlord; Property Damage: $80.32 awarded to landlord; Rent Credit And Payments: $470.70 awarded to tenant; Rubbish Removal: $492.63 awarded to landlord

What type of tenancy dispute was case 5460953?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5460953?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13918329-Tenancy_Tribunal_Order.pdf.

Unit/Flat Flat 5, 508 Massey Road, Mangere, Auckland Tenancy Tribunal Case 5460953 — Cleanliness

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Unit/Flat Flat 5, 508 Massey Road, Mangere, Auckland Tenancy Tribunal Case 5460953 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5460953 — net $1,065.12 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Cleaning	$692.75		Cleaning
Rubbish removal	$492.63		Rubbish removal
Repair dining room holes	$80.32		Repair dining room holes
Additional cleaning - kitchen cupboards	$104.26		Additional cleaning - kitchen cupboards
Oven/stove cleaning	$165.86		Oven/stove cleaning
Rent credit and payments to 26 February 2026		$470.70	Rent credit and payments to 26 February 2026
Total award	$1,535.82	$470.70
Net award	$1,065.12
Total payable by Tenant to Landlord	$1,065.12

Claims and awards for application 5460953 — net $1,065.12 NZD. Verify on MoJ.

Cleaning

Amount: $692.75
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $492.63
Awarded to: Landlord
Reason: Rubbish removal

Repair dining room holes

Amount: $80.32
Awarded to: Landlord
Reason: Repair dining room holes

Additional cleaning - kitchen cupboards

Amount: $104.26
Awarded to: Landlord
Reason: Additional cleaning - kitchen cupboards

Oven/stove cleaning

Amount: $165.86
Awarded to: Landlord
Reason: Oven/stove cleaning

Claim types — money lines allowed on this order

Cleanliness Property damage Rubbish Removal

Order

[The tenant/s] must pay Kāinga Ora–Homes and Communities $1,065.12 immediately, calculated below.

Reasons

The landlord attended the hearing by videoconference. The tenant didn’t attend and couldn’t be reached by phone.
The landlord has applied for compensation following the end of the tenancy. Rent
The tenancy ended on 7 January 2026. The landlord provided rent records which prove the tenant’s rent credit at the end of the tenancy and payments made after the tenancy up to and including a payment of $10.00 on 26 February 2026, which are taken into account int his Order.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
Exit inspection photographs show that the tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
The amount claimed for general cleaning costs and for additional cleaning of the kitchen cupboards and the oven are justified and the amounts are proved by the work order details provided.
The work order shows removal of 3m 3 of rubbish from inside the premises and 7m 3 from outside. Although the exit photos show that some bulky items were left, including a lounge suite and tv, they do not show evidence of that quantity of rubbish having been left by the tenant. Compensation is awarded for the cost of removing 3m 3 of rubbish, which the photos show was necessary.

Is the tenant responsible for the damage to the premises?

A comparison of the entry and exit inspection photographs shows that damage was caused to the wall in the dining room during the tenancy, that is more than fair wear and tear. The tenant has not disproved responsibility and so is liable for the claimed repair cost, which reasonable and proved by the work order records.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5460953 — net $1,065.12 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Cleaning	$692.75		Cleaning
Rubbish removal	$492.63		Rubbish removal
Repair dining room holes	$80.32		Repair dining room holes
Additional cleaning - kitchen cupboards	$104.26		Additional cleaning - kitchen cupboards
Oven/stove cleaning	$165.86		Oven/stove cleaning
Rent credit and payments to 26 February 2026		$470.70	Rent credit and payments to 26 February 2026
Total award	$1,535.82	$470.70
Net award	$1,065.12
Total payable by Tenant to Landlord	$1,065.12

Claims and awards for application 5460953 — net $1,065.12 NZD. Verify on MoJ.

Cleaning

Amount: $692.75
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $492.63
Awarded to: Landlord
Reason: Rubbish removal

Repair dining room holes

Amount: $80.32
Awarded to: Landlord
Reason: Repair dining room holes

Additional cleaning - kitchen cupboards

Amount: $104.26
Awarded to: Landlord
Reason: Additional cleaning - kitchen cupboards

Oven/stove cleaning

Amount: $165.86
Awarded to: Landlord
Reason: Oven/stove cleaning

Claim types — money lines allowed on this order

Cleanliness Property damage Rubbish Removal

Order

[The tenant/s] must pay Kāinga Ora–Homes and Communities $1,065.12 immediately, calculated below.

Reasons

The landlord attended the hearing by videoconference. The tenant didn’t attend and couldn’t be reached by phone.
The landlord has applied for compensation following the end of the tenancy. Rent
The tenancy ended on 7 January 2026. The landlord provided rent records which prove the tenant’s rent credit at the end of the tenancy and payments made after the tenancy up to and including a payment of $10.00 on 26 February 2026, which are taken into account int his Order.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
Exit inspection photographs show that the tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
The amount claimed for general cleaning costs and for additional cleaning of the kitchen cupboards and the oven are justified and the amounts are proved by the work order details provided.
The work order shows removal of 3m 3 of rubbish from inside the premises and 7m 3 from outside. Although the exit photos show that some bulky items were left, including a lounge suite and tv, they do not show evidence of that quantity of rubbish having been left by the tenant. Compensation is awarded for the cost of removing 3m 3 of rubbish, which the photos show was necessary.

Is the tenant responsible for the damage to the premises?

A comparison of the entry and exit inspection photographs shows that damage was caused to the wall in the dining room during the tenancy, that is more than fair wear and tear. The tenant has not disproved responsibility and so is liable for the claimed repair cost, which reasonable and proved by the work order records.

Tenancy Tribunal case 5460953 — Cleanliness at Unit/Flat Flat 5, 508 Massey Road, Mangere, Auckland

At a glance

Tenancy Tribunal case 5460953 — Cleanliness at Unit/Flat Flat 5, 508 Massey Road, Mangere, Auckland

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions