What was Tenancy Tribunal case 5463969 about?

The tribunal order states: [The tenant/s] and [The tenant/s] must pay Runwild Limited T/[The landlord/s] And

How much money was awarded in case 5463969?

Cleaning: $149.93 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Rubbish Removal: $302.50 awarded to landlord

What type of tenancy dispute was case 5463969?

The primary dispute was Cleanliness.

Where can I read the official tribunal order for case 5463969?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13860398-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5463969 about?

The tribunal order states: [The tenant/s] and [The tenant/s] must pay Runwild Limited T/[The landlord/s] And

How much money was awarded in case 5463969?

Cleaning: $149.93 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Rubbish Removal: $302.50 awarded to landlord

What type of tenancy dispute was case 5463969?

The primary dispute was Cleanliness.

Where can I read the official tribunal order for case 5463969?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13860398-Tenancy_Tribunal_Order.pdf.

60 Marshall Road, Pakaraka, RD 2, Moerewa 0472 Tenancy Tribunal Case 5463969 — Cleanliness

Claims and awards in Tenancy Tribunal application 5463969 — net $480.43 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Cleaning	$149.93	Cleaning
Lawn mowing and rubbish removal	$302.50	Lawn mowing and rubbish removal
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$480.43
Total payable by Tenant to Landlord	$480.43

Order

[The tenant/s] and [The tenant/s] must pay Runwild Limited T/[The landlord/s] And [The landlord/s] $480.43 immediately, calculated as shown in table below.

Reasons

On 9 March 2026 the landlord filed an application seeking compensation and reimbursement of the filing fee following the end of the tenancy.
The hearing proceeded by way of video conference. Ms Cara Downie, Property Manager, appeared for the landlord. The tenants failed to appear. The Tribunal was satisfied the tenants were properly served with the notice of hearing and the case proceeded in their absence.
At the commencement of the hearing the landlord confirmed the bond of $2,600 had been refunded to them in full. The bond had been used to offset rent arrears of $2,071.43. The remaining balance of $528.57 had been used to offset a portion of the end of tenancy cleaning costs. History of the tenancy
The tenancy commenced on 9 September 2024 with the fixed term ending on 7 September 2025.
The tenants vacated the property on 23 October 2025.

Is the tenant liable to pay gas bottle refill charges?

The landlord seeks $183.40 compensation after the tenants vacated the property leaving a 45kg gas bottle empty.
The landlord said they paid for the gas bottle hire and, at the commencement of the tenancy, provided the tenant with one full 45kg gas bottle.
The landlord said the tenants were responsible for paying for any bottled gas used during the tenancy.
The pre-tenancy inspection photographs show there were two 45kg gas bottles present at the commencement of the tenancy. However, the photographs and pre-tenancy inspection report fail to prove those gas bottles were full when the tenants took possession of the property. The tenancy agreement is silent on the provision of gas bottles at the property. Because of a lack of evidence, the Tribunal cannot be satisfied the tenants were provided with a full 45kg gas bottle at the commencement of the tenancy or that they have breached an obligation to under the tenancy agreement. The claim is dismissed.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. Cleaning costs
The landlord seeks $267.81 compensation for cleaning following the end of the tenancy. The landlord calculated the amount owed as follows: a. On 10 November 2025 the landlord received a quote totalling $316.25, from Specialised Cleans to complete an exit clean of the property. The clean included the kitchen/laundry, dining and hall and oven clean. b. Following the end of the tenancy the property was meth tested. No pre- tenancy meth testing had been completed. The landlord’s evidence was, the end of tenancy meth testing produced positive results for meth contamination with high readings in some areas of the property. Based on the results, it was decided the property required additional cleaning to remove methamphetamine residue. The meth testing results were not provided to the Tribunal and the landlord advised they were not seeking to recover the cost of this additional meth decontamination cleaning from the tenants. c. On 25 November 2025, Specialised Cleans completed an exit clean of the property including three bedrooms, two bathrooms, the oven, the kitchen cupboards, bench and fridge, and carpet and upholstery cleaning. The invoice records the cost of the cleaning totalled $678.50. d. When the bond was refunded to the landlord, $528.57 was used to offset a portion of the $678.50 cleaning costs. This left a balance owing of $149.93. e. The landlord argues that as some of the meth decontamination cleaning removed areas of dirt and grime on the walls, caused by the tenants. They say an additional charge of $117.88 should be added to the remaining $149.93. They say the $117.88 charge was based off the 10 November 2025 Specialised Clean quote.
The landlord provided a pre-tenancy inspection report with photographs which prove the property was provided in a reasonably clean and tidy condition.
The landlord provided an end of tenancy inspection report with photographs. These photographs show the property was not returned in a reasonably clean and tidy condition. These photographs show the laundry was mouldy, there was a mat stuck to the bench in the kitchen, dust and cobwebs were evident, the oven was greasy, the shower, toilet and basin needed to be cleaned and the floors needed to be mopped and vacuumed.
Having heard from the landlord and considering all of the evidence the Tribunal is satisfied the tenants failed to return the property in a reasonably clean and tidy condition.
However, the Tribunal declines to order the full amount of compensation claimed. In this case I am satisfied that compensation can be ordered to cover the landlord’s actual financial loss caused by the tenant’s failure to meet their legal obligation to return the property in a reasonably clean and reasonably tidy condition. The total loss was $678.50, of which $528.57 was offset by the bond, leaving an outstanding balance of $149.93 and that is what is ordered. The additional $188.77 claimed is, in effect, compensation for methamphetamine cleaning. No pre-tenancy meth tests were completed and the tenants are not liable to pay any portion of this meth cleaning cost. Rubbish removal and lawn mowing costs
The landlord seeks $302.50 for rubbish removal and lawn mowing costs. An invoice in the amount claimed was provided.
The pre-tenancy inspection photographs show the property was provided free from rubbish and the lawns were short. The end of tenancy inspection photographs prove the tenant failed to remove all rubbish and the lawns were overgrown and needed to be mowed. The amount claimed is proved. Other matters
Because Runwild Limited T/[The landlord/s] And [The landlord/s] has substantially succeeded with the claim I have reimbursed the filing fee.
Despite being substantially successful the landlord did not seek name suppression.

Claims and awards in Tenancy Tribunal application 5463969 — net $480.43 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Cleaning	$149.93	Cleaning
Lawn mowing and rubbish removal	$302.50	Lawn mowing and rubbish removal
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$480.43
Total payable by Tenant to Landlord	$480.43

Order

[The tenant/s] and [The tenant/s] must pay Runwild Limited T/[The landlord/s] And [The landlord/s] $480.43 immediately, calculated as shown in table below.

Reasons

On 9 March 2026 the landlord filed an application seeking compensation and reimbursement of the filing fee following the end of the tenancy.
The hearing proceeded by way of video conference. Ms Cara Downie, Property Manager, appeared for the landlord. The tenants failed to appear. The Tribunal was satisfied the tenants were properly served with the notice of hearing and the case proceeded in their absence.
At the commencement of the hearing the landlord confirmed the bond of $2,600 had been refunded to them in full. The bond had been used to offset rent arrears of $2,071.43. The remaining balance of $528.57 had been used to offset a portion of the end of tenancy cleaning costs. History of the tenancy
The tenancy commenced on 9 September 2024 with the fixed term ending on 7 September 2025.
The tenants vacated the property on 23 October 2025.

Is the tenant liable to pay gas bottle refill charges?

The landlord seeks $183.40 compensation after the tenants vacated the property leaving a 45kg gas bottle empty.
The landlord said they paid for the gas bottle hire and, at the commencement of the tenancy, provided the tenant with one full 45kg gas bottle.
The landlord said the tenants were responsible for paying for any bottled gas used during the tenancy.
The pre-tenancy inspection photographs show there were two 45kg gas bottles present at the commencement of the tenancy. However, the photographs and pre-tenancy inspection report fail to prove those gas bottles were full when the tenants took possession of the property. The tenancy agreement is silent on the provision of gas bottles at the property. Because of a lack of evidence, the Tribunal cannot be satisfied the tenants were provided with a full 45kg gas bottle at the commencement of the tenancy or that they have breached an obligation to under the tenancy agreement. The claim is dismissed.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. Cleaning costs
The landlord seeks $267.81 compensation for cleaning following the end of the tenancy. The landlord calculated the amount owed as follows: a. On 10 November 2025 the landlord received a quote totalling $316.25, from Specialised Cleans to complete an exit clean of the property. The clean included the kitchen/laundry, dining and hall and oven clean. b. Following the end of the tenancy the property was meth tested. No pre- tenancy meth testing had been completed. The landlord’s evidence was, the end of tenancy meth testing produced positive results for meth contamination with high readings in some areas of the property. Based on the results, it was decided the property required additional cleaning to remove methamphetamine residue. The meth testing results were not provided to the Tribunal and the landlord advised they were not seeking to recover the cost of this additional meth decontamination cleaning from the tenants. c. On 25 November 2025, Specialised Cleans completed an exit clean of the property including three bedrooms, two bathrooms, the oven, the kitchen cupboards, bench and fridge, and carpet and upholstery cleaning. The invoice records the cost of the cleaning totalled $678.50. d. When the bond was refunded to the landlord, $528.57 was used to offset a portion of the $678.50 cleaning costs. This left a balance owing of $149.93. e. The landlord argues that as some of the meth decontamination cleaning removed areas of dirt and grime on the walls, caused by the tenants. They say an additional charge of $117.88 should be added to the remaining $149.93. They say the $117.88 charge was based off the 10 November 2025 Specialised Clean quote.
The landlord provided a pre-tenancy inspection report with photographs which prove the property was provided in a reasonably clean and tidy condition.
The landlord provided an end of tenancy inspection report with photographs. These photographs show the property was not returned in a reasonably clean and tidy condition. These photographs show the laundry was mouldy, there was a mat stuck to the bench in the kitchen, dust and cobwebs were evident, the oven was greasy, the shower, toilet and basin needed to be cleaned and the floors needed to be mopped and vacuumed.
Having heard from the landlord and considering all of the evidence the Tribunal is satisfied the tenants failed to return the property in a reasonably clean and tidy condition.
However, the Tribunal declines to order the full amount of compensation claimed. In this case I am satisfied that compensation can be ordered to cover the landlord’s actual financial loss caused by the tenant’s failure to meet their legal obligation to return the property in a reasonably clean and reasonably tidy condition. The total loss was $678.50, of which $528.57 was offset by the bond, leaving an outstanding balance of $149.93 and that is what is ordered. The additional $188.77 claimed is, in effect, compensation for methamphetamine cleaning. No pre-tenancy meth tests were completed and the tenants are not liable to pay any portion of this meth cleaning cost. Rubbish removal and lawn mowing costs
The landlord seeks $302.50 for rubbish removal and lawn mowing costs. An invoice in the amount claimed was provided.
The pre-tenancy inspection photographs show the property was provided free from rubbish and the lawns were short. The end of tenancy inspection photographs prove the tenant failed to remove all rubbish and the lawns were overgrown and needed to be mowed. The amount claimed is proved. Other matters
Because Runwild Limited T/[The landlord/s] And [The landlord/s] has substantially succeeded with the claim I have reimbursed the filing fee.
Despite being substantially successful the landlord did not seek name suppression.

Tenancy Tribunal case 5463969 — Cleanliness at 60 Marshall Road, Pakaraka, RD 2, Moerewa 0472

At a glance

Tenancy Tribunal case 5463969 — Cleanliness at 60 Marshall Road, Pakaraka, RD 2, Moerewa 0472

At a glance

Award balance

Claims & awards

Order

Reasons

Is the tenant liable to pay gas bottle refill charges?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Is the tenant liable to pay gas bottle refill charges?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions