How much money was awarded in case 5465293?

Filing Fee: $28.00 awarded to landlord; Rent Arrears: $5,857.64 awarded to landlord; Water Rates: $1,318.93 awarded to landlord

What type of tenancy dispute was case 5465293?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5465293?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13864024-Tribunal_Order_Redacted.pdf.

How much money was awarded in case 5465293?

Filing Fee: $28.00 awarded to landlord; Rent Arrears: $5,857.64 awarded to landlord; Water Rates: $1,318.93 awarded to landlord

What type of tenancy dispute was case 5465293?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5465293?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13864024-Tribunal_Order_Redacted.pdf.

New Zealand Tenancy Tribunal Case 5465293 — Rent arrears

Q: What was Tenancy Tribunal case 5465293 about?

The tribunal order states: An application for suppression has been made in this case, and the Tribunal

Order

Claims and awards in Tenancy Tribunal application 5465293 — net $7,204.57 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 14 July 2026	$5,857.64	Rent arrears to 14 July 2026
Water rates	$1,318.93	Water rates
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$7,204.57
Total payable by Tenant to Landlord	$7,204.57

An application for suppression has been made in this case, and the Tribunal orders suppression of the [Landlord] name and identifying details.

[The tenant/s] owes [The landlord/s] $7,204.57 (“the debt”).

[The tenant/s] must pay current rent and the debt as follows: a. By 144 weekly payments of $900.00, being $850.00 for current rent and $50.00 for the debt. b. A final payment of $854.57, being current $850.00 for rent and $4.57 for the debt. c. Payments will be every Tuesday, with the first payment on 14/07/2026 and continuing until 17/04/2029.

Payments will be allocated in the following order: current rent, rent arrears, and the filing fee.

If the tenant fails to pay current rent and rent arrears within 2 working days of the due dates: a. The tenancy at [Tenancy address suppressed] will terminate and the landlord will have immediate possession of the premises. b. The balance of the debt will be payable immediately.

If the tenant fails to pay the filing fee within 2 working days of the due date, the filing fee will be payable immediately.

Reasons

The hearing was conducted via video conference.

Ms Wu, the property manager, attended the hearing on behalf of the landlord.

Ms Lata, the tenant, attended the hearing by teleconference.

The landlord has applied for termination of the tenancy, rent arrears and refund of the bond. The tenant wants to repay the debt to avoid immediate termination.

Should a conditional termination order be made?

Where rent is at least 21 days in arrears on the date the application was filed, the Tribunal must make either a final or a conditional termination order. See section 55(1)(a) and (1A) Residential Tenancies Act 1986.

Ms Lata did not dispute that the arrears existed. Rather, she explained that she believed Work and Income New Zealand (WINZ) had been authorised to redirect her accommodation payments directly to the landlord, and that she had been attempting to resolve what she believed to be an administrative issue with her case manager. Ms Lata stated that she had repeatedly contacted WINZ and her case manager but had been unable to determine why the redirected payments had not been received by the landlord. She also advised that she was seeking financial assistance from a family member to reduce the arrears.

Ms Wu accepted that Ms Lata had generally been a satisfactory tenant and advised that she did not wish to terminate the tenancy if the payment issues could be resolved. However, she was also concerned that the arrears had continued to increase over several months and that further delay would only increase the debt. Ms Wu therefore supported the making of a conditional termination order so that the tenancy could continue if the tenant complied with the conditional order, while avoiding the need for a further Tribunal application if she did not.

Having considered the evidence of both parties, I agree with Ms Wu’s view that the rent arrears are substantial and that the landlord would ordinarily be entitled to an order terminating the tenancy immediately. However, I also accept that there remains some uncertainty regarding the operation of the tenant's WINZ payment redirection. Although it is ultimately the tenant's responsibility to ensure that rent is paid, I am prepared to give Ms Lata the benefit of the doubt, as Ms Wu did, and to conclude that Ms Lata has made efforts to resolve the issue and should be afforded one final opportunity to do so.

Accordingly, I am satisfied the tenant will pay the debt within the period specified in the order and is unlikely to commit any further relevant breach. I have granted a conditional termination order.

The conditional termination order will lapse if it is fully complied with. If the tenant breaches the order, the possession order may be enforced for 90 days from the first breach. See section 64(4)(b) Residential Tenancies Act 1986. Filing fee

Because [The applicant/s] has wholly succeeded with the claim I must reimburse the filing fee. Name suppression

Because [The applicant/s] has wholly succeeded in the proceedings, I have granted name suppression.

Claims and awards in Tenancy Tribunal application 5465293 — net $7,204.57 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 14 July 2026	$5,857.64	Rent arrears to 14 July 2026
Water rates	$1,318.93	Water rates
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$7,204.57
Total payable by Tenant to Landlord	$7,204.57

Order

An application for suppression has been made in this case, and the Tribunal orders suppression of the [Landlord] name and identifying details.
[The tenant/s] owes [The landlord/s] $7,204.57 (“the debt”).
[The tenant/s] must pay current rent and the debt as follows: a. By 144 weekly payments of $900.00, being $850.00 for current rent and $50.00 for the debt. b. A final payment of $854.57, being current $850.00 for rent and $4.57 for the debt. c. Payments will be every Tuesday, with the first payment on 14/07/2026 and continuing until 17/04/2029.
Payments will be allocated in the following order: current rent, rent arrears, and the filing fee.
If the tenant fails to pay current rent and rent arrears within 2 working days of the due dates: a. The tenancy at [Tenancy address suppressed] will terminate and the landlord will have immediate possession of the premises. b. The balance of the debt will be payable immediately.
If the tenant fails to pay the filing fee within 2 working days of the due date, the filing fee will be payable immediately.

Reasons

The hearing was conducted via video conference.
Ms Wu, the property manager, attended the hearing on behalf of the landlord.
Ms Lata, the tenant, attended the hearing by teleconference.
The landlord has applied for termination of the tenancy, rent arrears and refund of the bond. The tenant wants to repay the debt to avoid immediate termination.

Should a conditional termination order be made?

Where rent is at least 21 days in arrears on the date the application was filed, the Tribunal must make either a final or a conditional termination order. See section 55(1)(a) and (1A) Residential Tenancies Act 1986.
Ms Lata did not dispute that the arrears existed. Rather, she explained that she believed Work and Income New Zealand (WINZ) had been authorised to redirect her accommodation payments directly to the landlord, and that she had been attempting to resolve what she believed to be an administrative issue with her case manager. Ms Lata stated that she had repeatedly contacted WINZ and her case manager but had been unable to determine why the redirected payments had not been received by the landlord. She also advised that she was seeking financial assistance from a family member to reduce the arrears.
Ms Wu accepted that Ms Lata had generally been a satisfactory tenant and advised that she did not wish to terminate the tenancy if the payment issues could be resolved. However, she was also concerned that the arrears had continued to increase over several months and that further delay would only increase the debt. Ms Wu therefore supported the making of a conditional termination order so that the tenancy could continue if the tenant complied with the conditional order, while avoiding the need for a further Tribunal application if she did not.
Having considered the evidence of both parties, I agree with Ms Wu’s view that the rent arrears are substantial and that the landlord would ordinarily be entitled to an order terminating the tenancy immediately. However, I also accept that there remains some uncertainty regarding the operation of the tenant's WINZ payment redirection. Although it is ultimately the tenant's responsibility to ensure that rent is paid, I am prepared to give Ms Lata the benefit of the doubt, as Ms Wu did, and to conclude that Ms Lata has made efforts to resolve the issue and should be afforded one final opportunity to do so.
Accordingly, I am satisfied the tenant will pay the debt within the period specified in the order and is unlikely to commit any further relevant breach. I have granted a conditional termination order.
The conditional termination order will lapse if it is fully complied with. If the tenant breaches the order, the possession order may be enforced for 90 days from the first breach. See section 64(4)(b) Residential Tenancies Act 1986. Filing fee
Because [The applicant/s] has wholly succeeded with the claim I must reimburse the filing fee. Name suppression
Because [The applicant/s] has wholly succeeded in the proceedings, I have granted name suppression.

Tenancy Tribunal case 5465293 — Rent arrears

At a glance

Award balance

Tenancy Tribunal case 5465293 — Rent arrears

At a glance

Award balance

Claims & awards

Order

Reasons

Should a conditional termination order be made?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Claims & awards

Order

Reasons

Should a conditional termination order be made?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions