What was Tenancy Tribunal case 5481709 about?

The tribunal order states: [The tenant/s] tenant/s] must pay Inspire Property Management Limited As Agent For Anyos

How much money was awarded in case 5481709?

Cleaning: $280.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Rent Arrears: $1,263.75 awarded to landlord; Property Damage: $212.75 awarded to landlord; Window, Doors, Door Handles: $2,412.25 awarded to landlord

What type of tenancy dispute was case 5481709?

The primary dispute was Property damage. Related themes: Rent arrears, Cleanliness.

Where can I read the official tribunal order for case 5481709?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/14153092-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5481709 about?

The tribunal order states: [The tenant/s] tenant/s] must pay Inspire Property Management Limited As Agent For Anyos

How much money was awarded in case 5481709?

Cleaning: $280.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Rent Arrears: $1,263.75 awarded to landlord; Property Damage: $212.75 awarded to landlord; Window, Doors, Door Handles: $2,412.25 awarded to landlord

What type of tenancy dispute was case 5481709?

The primary dispute was Property damage. Related themes: Rent arrears, Cleanliness.

Where can I read the official tribunal order for case 5481709?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/14153092-Tenancy_Tribunal_Order.pdf.

Unit/Flat 1, 18-22 Mataroa Road, Taihape 4720 Tenancy Tribunal Case 5481709 — Property damage

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Unit/Flat 1, 18-22 Mataroa Road, Taihape 4720 Tenancy Tribunal Case 5481709 — Property damage | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5481709 — net $1,596.75 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 6/2/26	$1,263.75	Rent arrears to 6/2/26
Carpet Cleaning	$280.00	Carpet Cleaning
Repairs: window, doors, door handles	$2,412.25	Repairs: window, doors, door handles
Repairs: wall damage	$212.75	Repairs: wall damage
Filing fee reimbursement	$28.00	essful in their claim, I have ordered that the tenant reimburse the filing fee ($28). 10 Suppression
Net award	$1,596.75
Total payable by Tenant to Landlord	$1,596.75

Claims and awards for application 5481709 — net $1,596.75 NZD. Verify on MoJ.

Rent arrears to 6/2/26

Amount: $1,263.75
Awarded to: Landlord
Reason: Rent arrears to 6/2/26

Carpet Cleaning

Amount: $280.00
Awarded to: Landlord
Reason: Carpet Cleaning

Repairs: window, doors, door handles

Amount: $2,412.25
Awarded to: Landlord
Reason: Repairs: window, doors, door handles

Repairs: wall damage

Amount: $212.75
Awarded to: Landlord
Reason: Repairs: wall damage

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: essful in their claim, I have ordered that the tenant reimburse the filing fee ($28). 10 Suppression

Claim types — money lines allowed on this order

Carpet Cleaning Filing Fee Rent arrears Property damage

Order

[The tenant/s] tenant/s] must pay Inspire Property Management Limited As Agent For Anyos Gonczy (Inspire Holdings Limited) $1,596.75 immediately, as calculated in the table below.
The Bond Centre is to pay the bond of $2,600.00 (BN-00067066) to Inspire Property Management Limited As Agent For Anyos Gonczy (Inspire Holdings Limited) immediately.

Reasons

The landlord attended the hearing. The tenant did not connect to the MS Teams link provided to them and nor did they connect via telephone as instructed in the Notice of Hearing sent to them. The tenant was phoned on the phone number provided; however, the phone call went unanswered. The hearing proceeded in their absence.
The landlord has applied for rent arrears, compensation, payment of the bond, and reimbursement of the filing fee following the end of the tenancy. Relevant legal considerations
The relevant law that applies is found in the Residential Tenancies Act 1986 (RTA).
With any claim before the Tenancy Tribunal, the Tribunal applies the usual civil law standards and expectations. That includes a requirement that the applicant establish their claims on the balance of probabilities. The balance of probabilities means more likely than un-likely, or in mathematical terms, has a fractionally more than 50% likelihood. The Tribunal does not need to be certain or very sure about any claim, only that what is claimed is likely. This obligation carried by the applicant is referred to as the “burden of proof”. Independent witnesses, corroborating documents and photographs are an important part of discharging this burden. The Law: Obligations at the end of the tenancy
At the end of the tenancy the tenant must remove all his or her goods from the premises, leave the premises (including the land provided with the premises) reasonably clean and tidy and remove all rubbish. 1 The Law: Damage
A tenant must not intentionally or carelessly cause damage or permit any other person to damage the premises. 2
Where a landlord is claiming compensation for damage a landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. 3
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). 4 Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). 5 Where insurance money is irrecoverable because of the 1 RTA, 40(1)(e). 2 RTA, s 40 (2)(a). 3 RTA s 40(2)(a), 41, 49B. 4 RTA s 49B(3)(a). tenant's conduct, the property is treated as if it is not insured against the damage. 6
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence or caused by a pet being kept on the premises. This applies to anything the tenant does and anything done by a person they are responsible for. 7 Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. 8
In assessing a claim for compensation, I must take into account betterment and depreciation. The landlord should be returned to the position they would have been in had the tenant not breached their obligations and should not be better or worse off. In calculating depreciation, I must take into account the age and condition of the items at the start of the tenancy and their likely useful lifespan. THE LANDLORD’S CLAIMS

How much is owed for rent?

The tenant must pay the rent as and when it is due and payable under the tenancy agreement. 9 The tenancy ended on 6 February 2026. The landlord provided rent records which prove the amount owing at the end of the tenancy was $1,263.57.

Did the tenant leave the premises reasonably clean and tidy?

The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
The carpets required cleaning. Photographs and an invoice (Fresh floors) were provided in support of the claim. The amount ordered of $280 is proved.

Is the tenant responsible for the damage to the premises?

The following damage was caused during the tenancy: The doors and walls were damaged with holes and cracks.
The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage. The damage appears likely intentional. The landlord provided a photographs and invoices in support of the claim. 5 RTA, s 49B(3)(b). 6 RTA s 49B(3A)(a). 7 RTA s 49B(1). 8 See Guo v Korck [2019] NZHC 1541. 9 RTA, 40 (1)(a).
The amounts ordered are: a. Wall damage invoice - $212.75 b. Window and door damage – $2,412.25.
The amount ordered is for repairs and one new door. I note that the actual invoice was $2,774.09. I have not deducted any amount for depreciation, given the amount claimed is not the full amount of the invoice, had the full amount of the invoice been claimed some betterment and depreciation would apply to the new door. I have also not deducted the amount discussed at the hearing of $100 for door stops, as on reflection, this has been accounted for by the claim being less than the invoice. Bond
The bond is to be paid to the landlord immediately to offset the amount’s ordered. Filing Fee
Because the landlord has been wholly or partly successful in their claim, I have ordered that the tenant reimburse the filing fee ($28). 10 Suppression
On my enquiry, the landlord did not seek name suppression.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5481709 — net $1,596.75 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 6/2/26	$1,263.75	Rent arrears to 6/2/26
Carpet Cleaning	$280.00	Carpet Cleaning
Repairs: window, doors, door handles	$2,412.25	Repairs: window, doors, door handles
Repairs: wall damage	$212.75	Repairs: wall damage
Filing fee reimbursement	$28.00	essful in their claim, I have ordered that the tenant reimburse the filing fee ($28). 10 Suppression
Net award	$1,596.75
Total payable by Tenant to Landlord	$1,596.75

Claims and awards for application 5481709 — net $1,596.75 NZD. Verify on MoJ.

Rent arrears to 6/2/26

Amount: $1,263.75
Awarded to: Landlord
Reason: Rent arrears to 6/2/26

Carpet Cleaning

Amount: $280.00
Awarded to: Landlord
Reason: Carpet Cleaning

Repairs: window, doors, door handles

Amount: $2,412.25
Awarded to: Landlord
Reason: Repairs: window, doors, door handles

Repairs: wall damage

Amount: $212.75
Awarded to: Landlord
Reason: Repairs: wall damage

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: essful in their claim, I have ordered that the tenant reimburse the filing fee ($28). 10 Suppression

Claim types — money lines allowed on this order

Carpet Cleaning Filing Fee Rent arrears Property damage

Order

[The tenant/s] tenant/s] must pay Inspire Property Management Limited As Agent For Anyos Gonczy (Inspire Holdings Limited) $1,596.75 immediately, as calculated in the table below.
The Bond Centre is to pay the bond of $2,600.00 (BN-00067066) to Inspire Property Management Limited As Agent For Anyos Gonczy (Inspire Holdings Limited) immediately.

Reasons

The landlord attended the hearing. The tenant did not connect to the MS Teams link provided to them and nor did they connect via telephone as instructed in the Notice of Hearing sent to them. The tenant was phoned on the phone number provided; however, the phone call went unanswered. The hearing proceeded in their absence.
The landlord has applied for rent arrears, compensation, payment of the bond, and reimbursement of the filing fee following the end of the tenancy. Relevant legal considerations
The relevant law that applies is found in the Residential Tenancies Act 1986 (RTA).
With any claim before the Tenancy Tribunal, the Tribunal applies the usual civil law standards and expectations. That includes a requirement that the applicant establish their claims on the balance of probabilities. The balance of probabilities means more likely than un-likely, or in mathematical terms, has a fractionally more than 50% likelihood. The Tribunal does not need to be certain or very sure about any claim, only that what is claimed is likely. This obligation carried by the applicant is referred to as the “burden of proof”. Independent witnesses, corroborating documents and photographs are an important part of discharging this burden. The Law: Obligations at the end of the tenancy
At the end of the tenancy the tenant must remove all his or her goods from the premises, leave the premises (including the land provided with the premises) reasonably clean and tidy and remove all rubbish. 1 The Law: Damage
A tenant must not intentionally or carelessly cause damage or permit any other person to damage the premises. 2
Where a landlord is claiming compensation for damage a landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. 3
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). 4 Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). 5 Where insurance money is irrecoverable because of the 1 RTA, 40(1)(e). 2 RTA, s 40 (2)(a). 3 RTA s 40(2)(a), 41, 49B. 4 RTA s 49B(3)(a). tenant's conduct, the property is treated as if it is not insured against the damage. 6
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence or caused by a pet being kept on the premises. This applies to anything the tenant does and anything done by a person they are responsible for. 7 Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. 8
In assessing a claim for compensation, I must take into account betterment and depreciation. The landlord should be returned to the position they would have been in had the tenant not breached their obligations and should not be better or worse off. In calculating depreciation, I must take into account the age and condition of the items at the start of the tenancy and their likely useful lifespan. THE LANDLORD’S CLAIMS

How much is owed for rent?

The tenant must pay the rent as and when it is due and payable under the tenancy agreement. 9 The tenancy ended on 6 February 2026. The landlord provided rent records which prove the amount owing at the end of the tenancy was $1,263.57.

Did the tenant leave the premises reasonably clean and tidy?

The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
The carpets required cleaning. Photographs and an invoice (Fresh floors) were provided in support of the claim. The amount ordered of $280 is proved.

Is the tenant responsible for the damage to the premises?

The following damage was caused during the tenancy: The doors and walls were damaged with holes and cracks.
The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage. The damage appears likely intentional. The landlord provided a photographs and invoices in support of the claim. 5 RTA, s 49B(3)(b). 6 RTA s 49B(3A)(a). 7 RTA s 49B(1). 8 See Guo v Korck [2019] NZHC 1541. 9 RTA, 40 (1)(a).
The amounts ordered are: a. Wall damage invoice - $212.75 b. Window and door damage – $2,412.25.
The amount ordered is for repairs and one new door. I note that the actual invoice was $2,774.09. I have not deducted any amount for depreciation, given the amount claimed is not the full amount of the invoice, had the full amount of the invoice been claimed some betterment and depreciation would apply to the new door. I have also not deducted the amount discussed at the hearing of $100 for door stops, as on reflection, this has been accounted for by the claim being less than the invoice. Bond
The bond is to be paid to the landlord immediately to offset the amount’s ordered. Filing Fee
Because the landlord has been wholly or partly successful in their claim, I have ordered that the tenant reimburse the filing fee ($28). 10 Suppression
On my enquiry, the landlord did not seek name suppression.

Tenancy Tribunal case 5481709 — Property damage at Unit/Flat 1, 18-22 Mataroa Road, Taihape 4720

At a glance

Tenancy Tribunal case 5481709 — Property damage at Unit/Flat 1, 18-22 Mataroa Road, Taihape 4720

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant leave the premises reasonably clean and tidy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant leave the premises reasonably clean and tidy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.