What was Tenancy Tribunal case 5484920 about?

The tribunal order states: [The tenant/s] tenant/s] must pay Kāinga Ora–Homes And Communities $4,186.55

How much money was awarded in case 5484920?

Balance Of Amount Owed For Items Inc…: $962.75 awarded to landlord; Cleaning: $735.47 awarded to landlord; Bathroom Cabinet: $348.08 awarded to landlord; Bedroom Door: $220.69 awarded to landlord; Front Door: $255.53 awarded to landlord; Toilet Window: $477.52 awarded to landlord; Replace Furnishings: Carpet: $419.56 awarded to landlord; Rubbish Removal: $738.95 awarded to landlord

What type of tenancy dispute was case 5484920?

The primary dispute was Property damage. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5484920?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/14188108-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5484920 about?

The tribunal order states: [The tenant/s] tenant/s] must pay Kāinga Ora–Homes And Communities $4,186.55

How much money was awarded in case 5484920?

Balance Of Amount Owed For Items Inc…: $962.75 awarded to landlord; Cleaning: $735.47 awarded to landlord; Bathroom Cabinet: $348.08 awarded to landlord; Bedroom Door: $220.69 awarded to landlord; Front Door: $255.53 awarded to landlord; Toilet Window: $477.52 awarded to landlord; Replace Furnishings: Carpet: $419.56 awarded to landlord; Rubbish Removal: $738.95 awarded to landlord

What type of tenancy dispute was case 5484920?

The primary dispute was Property damage. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5484920?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/14188108-Tenancy_Tribunal_Order.pdf.

Unit/Flat Flat 2, 134 Surrey Crescent, Grey Lynn, Auckland Tenancy Tribunal Case 5484920 — Property damage

Tenantcheck Insights

Unit/Flat Flat 2, 134 Surrey Crescent, Grey Lynn, Auckland Tenancy Tribunal Case 5484920 — Property damage | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5484920 — net $4,158.55 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Balance of amount owed for items incurred during tenancy	$962.75	Balance of amount owed for items incurred during tenancy
Cleaning	$735.47	Cleaning
Rubbish removal	$738.95	Rubbish removal
Repairs: front door	$255.53	Repairs: front door
Replace furnishings: carpet	$419.56	Replace furnishings: carpet
Repairs: bedroom door	$220.69	Repairs: bedroom door
Repairs: toilet window	$477.52	Repairs: toilet window
Repairs: bathroom cabinet	$348.08	Repairs: bathroom cabinet
Net award	$4,158.55
Total payable by Tenant to Landlord	$4,158.55

Claims and awards for application 5484920 — net $4,158.55 NZD. Verify on MoJ.

Balance of amount owed for items incurred during tenancy

Amount: $962.75
Awarded to: Landlord
Reason: Balance of amount owed for items incurred during tenancy

Cleaning

Amount: $735.47
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $738.95
Awarded to: Landlord
Reason: Rubbish removal

Repairs: front door

Amount: $255.53
Awarded to: Landlord
Reason: Repairs: front door

Replace furnishings: carpet

Amount: $419.56
Awarded to: Landlord
Reason: Replace furnishings: carpet

Claim types — money lines allowed on this order

Cleanliness Property damage Rubbish Removal

Order

[The tenant/s] tenant/s] must pay Kāinga Ora–Homes And Communities $4,186.55 immediately, calculated as shown in table below.

Reasons

Mr Temu attended the hearing on behalf of the landlord
The landlord has applied for compensation following the end of the tenancy.
The tenancy ended on 11 February 2026.
The landlord provided copies of the entry inspection and exit inspection along with the work orders. Costs incurred during the tenancy
The landlord provided copies of work orders and photos for work undertaken during the tenancy. This was for damage to a window, to window joinery, the fire alarm and two lock changes. The total came to $1,351.32. The tenant has been making payments and so the amount now owing is $962.75.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy and remove all rubbish.
The photos show that cleaning had not been undertaken for some time. Rubbish and abandoned items are throughout the property.
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The following damage was caused during the tenancy: a. A missing pane of glass in the front door; b. Stains and damage to the carpet c. A missing panel in bedroom door d. Missing window panes I the bathroom e. Damaged bathroom cabinet.
The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
I have taken into account betterment and depreciation. The landlord should be returned to the position they would have been in had the tenant not breached their obligations, and should not be better or worse off. In calculating depreciation, I have taken into account the age and condition of the items at the start of the tenancy and their likely useful lifespan.
The landlord applied depreciation to the amount claimed for the carpet.
The amounts ordered are proved.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5484920 — net $4,158.55 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Balance of amount owed for items incurred during tenancy	$962.75	Balance of amount owed for items incurred during tenancy
Cleaning	$735.47	Cleaning
Rubbish removal	$738.95	Rubbish removal
Repairs: front door	$255.53	Repairs: front door
Replace furnishings: carpet	$419.56	Replace furnishings: carpet
Repairs: bedroom door	$220.69	Repairs: bedroom door
Repairs: toilet window	$477.52	Repairs: toilet window
Repairs: bathroom cabinet	$348.08	Repairs: bathroom cabinet
Net award	$4,158.55
Total payable by Tenant to Landlord	$4,158.55

Claims and awards for application 5484920 — net $4,158.55 NZD. Verify on MoJ.

Balance of amount owed for items incurred during tenancy

Amount: $962.75
Awarded to: Landlord
Reason: Balance of amount owed for items incurred during tenancy

Cleaning

Amount: $735.47
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $738.95
Awarded to: Landlord
Reason: Rubbish removal

Repairs: front door

Amount: $255.53
Awarded to: Landlord
Reason: Repairs: front door

Replace furnishings: carpet

Amount: $419.56
Awarded to: Landlord
Reason: Replace furnishings: carpet

Claim types — money lines allowed on this order

Cleanliness Property damage Rubbish Removal

Order

[The tenant/s] tenant/s] must pay Kāinga Ora–Homes And Communities $4,186.55 immediately, calculated as shown in table below.

Reasons

Mr Temu attended the hearing on behalf of the landlord
The landlord has applied for compensation following the end of the tenancy.
The tenancy ended on 11 February 2026.
The landlord provided copies of the entry inspection and exit inspection along with the work orders. Costs incurred during the tenancy
The landlord provided copies of work orders and photos for work undertaken during the tenancy. This was for damage to a window, to window joinery, the fire alarm and two lock changes. The total came to $1,351.32. The tenant has been making payments and so the amount now owing is $962.75.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy and remove all rubbish.
The photos show that cleaning had not been undertaken for some time. Rubbish and abandoned items are throughout the property.
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The following damage was caused during the tenancy: a. A missing pane of glass in the front door; b. Stains and damage to the carpet c. A missing panel in bedroom door d. Missing window panes I the bathroom e. Damaged bathroom cabinet.
The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
I have taken into account betterment and depreciation. The landlord should be returned to the position they would have been in had the tenant not breached their obligations, and should not be better or worse off. In calculating depreciation, I have taken into account the age and condition of the items at the start of the tenancy and their likely useful lifespan.
The landlord applied depreciation to the amount claimed for the carpet.
The amounts ordered are proved.

Tenancy Tribunal case 5484920 — Property damage at Unit/Flat Flat 2, 134 Surrey Crescent, Grey Lynn, Auckland

At a glance

Tenancy Tribunal case 5484920 — Property damage at Unit/Flat Flat 2, 134 Surrey Crescent, Grey Lynn, Auckland

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.