What was Tenancy Tribunal case 5489190 about?

The tribunal order states: [The tenant/s] and [The tenant/s] must pay Max Property

How much money was awarded in case 5489190?

Cleaning: $170.00 awarded to landlord; Cleaning: $253.00 awarded to landlord; Diffuser: $13.99 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Rent Arrears: $4,472.85 awarded to landlord

What type of tenancy dispute was case 5489190?

The primary dispute was Rent arrears. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5489190?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13843710-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5489190 about?

The tribunal order states: [The tenant/s] and [The tenant/s] must pay Max Property

How much money was awarded in case 5489190?

Cleaning: $170.00 awarded to landlord; Cleaning: $253.00 awarded to landlord; Diffuser: $13.99 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Rent Arrears: $4,472.85 awarded to landlord

What type of tenancy dispute was case 5489190?

The primary dispute was Rent arrears. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5489190?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13843710-Tenancy_Tribunal_Order.pdf.

Unit/Flat Unit 2, 16 Wilmer Street, Christchurch Central, Tenancy Tribunal Case 5489190 — Rent arrears

Tenantcheck Insights

Unit/Flat Unit 2, 16 Wilmer Street, Christchurch Central, Tenancy Tribunal Case 5489190 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5489190 — net $2,037.84 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 8 May 2026	$4,472.85	Rent arrears to 8 May 2026
Carpet Cleaning	$170.00	Carpet Cleaning
Cleaning	$253.00	Cleaning
Diffuser	$13.99	Diffuser
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$2,037.84
Total payable by Tenant to Landlord	$2,037.84

Claims and awards for application 5489190 — net $2,037.84 NZD. Verify on MoJ.

Rent arrears to 8 May 2026

Amount: $4,472.85
Awarded to: Landlord
Reason: Rent arrears to 8 May 2026

Carpet Cleaning

Amount: $170.00
Awarded to: Landlord
Reason: Carpet Cleaning

Cleaning

Amount: $253.00
Awarded to: Landlord
Reason: Cleaning

Diffuser

Amount: $13.99
Awarded to: Landlord
Reason: Diffuser

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Rent arrears

Order

[The tenant/s] and [The tenant/s] must pay Max Property Management Limited as Agent for Tan Chew Hsia Angela and [The landlord/s] $2,037.84 immediately, calculated below.
The Bond Centre is to pay the bond of $2,900.00 (BN-25089373) to Max Property Management Limited as Agent for Tan Chew Hsia Angela and [The landlord/s] immediately.

Reasons

The landlord attended the videoconference hearing. The tenants did not attend and neither could be reached on the phone numbers given in the Notice of Hearing, which was properly served.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

This was a tenancy for a fixed term from 13 December 2025 to 28 January 2027. It ended by agreement on 8 May 2026.
The landlord has provided rent records which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
Exit photographs provided by the landlord show that is some respects the premises were not left reasonably clean and tidy. There were some lingering odours from the dog the tenants were permitted to have at the premises and for which a pet bond was paid.
The landlord has provided copies of correspondence with one of the tenants who confirms her agreement to the landlord having cleaning and carpet cleaning done.
The evidence shows the need for that work, the compensation claimed is reasonable and proved by the invoices provided.
The landlord should be compensated for the cost of a diffuser bought to help with the remaining odours.
Because Max Property Management Limited as Agent for Tan Chew Hsia Angela and [The landlord/s] has succeeded with the claim I must reimburse the filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5489190 — net $2,037.84 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 8 May 2026	$4,472.85	Rent arrears to 8 May 2026
Carpet Cleaning	$170.00	Carpet Cleaning
Cleaning	$253.00	Cleaning
Diffuser	$13.99	Diffuser
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$2,037.84
Total payable by Tenant to Landlord	$2,037.84

Claims and awards for application 5489190 — net $2,037.84 NZD. Verify on MoJ.

Rent arrears to 8 May 2026

Amount: $4,472.85
Awarded to: Landlord
Reason: Rent arrears to 8 May 2026

Carpet Cleaning

Amount: $170.00
Awarded to: Landlord
Reason: Carpet Cleaning

Cleaning

Amount: $253.00
Awarded to: Landlord
Reason: Cleaning

Diffuser

Amount: $13.99
Awarded to: Landlord
Reason: Diffuser

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Rent arrears

Order

[The tenant/s] and [The tenant/s] must pay Max Property Management Limited as Agent for Tan Chew Hsia Angela and [The landlord/s] $2,037.84 immediately, calculated below.
The Bond Centre is to pay the bond of $2,900.00 (BN-25089373) to Max Property Management Limited as Agent for Tan Chew Hsia Angela and [The landlord/s] immediately.

Reasons

The landlord attended the videoconference hearing. The tenants did not attend and neither could be reached on the phone numbers given in the Notice of Hearing, which was properly served.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

This was a tenancy for a fixed term from 13 December 2025 to 28 January 2027. It ended by agreement on 8 May 2026.
The landlord has provided rent records which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
Exit photographs provided by the landlord show that is some respects the premises were not left reasonably clean and tidy. There were some lingering odours from the dog the tenants were permitted to have at the premises and for which a pet bond was paid.
The landlord has provided copies of correspondence with one of the tenants who confirms her agreement to the landlord having cleaning and carpet cleaning done.
The evidence shows the need for that work, the compensation claimed is reasonable and proved by the invoices provided.
The landlord should be compensated for the cost of a diffuser bought to help with the remaining odours.
Because Max Property Management Limited as Agent for Tan Chew Hsia Angela and [The landlord/s] has succeeded with the claim I must reimburse the filing fee.

Tenancy Tribunal case 5489190 — Rent arrears at Unit/Flat Unit 2, 16 Wilmer Street, Christchurch Central,

At a glance

Tenancy Tribunal case 5489190 — Rent arrears at Unit/Flat Unit 2, 16 Wilmer Street, Christchurch Central,

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions