What was the outcome of Tenancy Tribunal case 5498330?

The tribunal order states: The tenancy of Maryrose Stella Johnson at Unit/Flat Flat 2, 66 Oak Street,

How much money was awarded in case 5498330?

Compensation: gas reconnection fee a…: $50.00 awarded to tenant; From 2 Feb 2026 To Date: $180.00 awarded to tenant; Goodwill: $350.00 awarded to tenant; Rent Arrears: $3,790.00 awarded to landlord

What type of tenancy dispute was case 5498330?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5498330?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13668560-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5498330?

The tribunal order states: The tenancy of Maryrose Stella Johnson at Unit/Flat Flat 2, 66 Oak Street,

How much money was awarded in case 5498330?

Compensation: gas reconnection fee a…: $50.00 awarded to tenant; From 2 Feb 2026 To Date: $180.00 awarded to tenant; Goodwill: $350.00 awarded to tenant; Rent Arrears: $3,790.00 awarded to landlord

What type of tenancy dispute was case 5498330?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5498330?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13668560-Tenancy_Tribunal_Order.pdf.

Unit/Flat Flat 2, 66 Oak Street, Mangapapa, Gisborne 4010 Tenancy Tribunal Case 5498330 — Rent arrears

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Unit/Flat Flat 2, 66 Oak Street, Mangapapa, Gisborne 4010 Tenancy Tribunal Case 5498330 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5498330 — net $1,210.00 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Rent arrears to 28 May 2026	$3,790.00		Rent arrears to 28 May 2026
from 2 Feb 2026 to date		$180.00	from 2 Feb 2026 to date
Compensation: gas reconnection fee as a gesture of		$50.00	gas reconnection fee as a gesture of
goodwill		$350.00	goodwill
Total award	$3,790.00	$580.00
Net award	$1,210.00
Total payable by Tenant to Landlord	$1,210.00

Claims and awards for application 5498330 — net $1,210.00 NZD. Verify on MoJ.

Rent arrears to 28 May 2026

Amount: $3,790.00
Awarded to: Landlord
Reason: Rent arrears to 28 May 2026

from 2 Feb 2026 to date

Amount: $180.00
Awarded to: Tenant
Reason: from 2 Feb 2026 to date

Compensation: gas reconnection fee as a gesture of

Amount: $50.00
Awarded to: Tenant
Reason: gas reconnection fee as a gesture of

goodwill

Amount: $350.00
Awarded to: Tenant
Reason: goodwill

Total award

Landlord $3,790.00 · Tenant $580.00

Net award

Landlord $1,210.00

Total payable by Tenant to Landlord

Claim types — money lines allowed on this order

Compensation Rent arrears

Order

The tenancy of Maryrose Stella Johnson at Unit/Flat Flat 2, 66 Oak Street, Mangapapa, Gisborne 4010 is terminated, and possession is granted to Inspire Property Management Limited, at 5pm on 28 May 2026.
The Bond Centre is to pay the bond of $2,000.00 (BN-00150931) to Inspire Property Management Limited immediately.
Maryrose Stella Johnson must pay Inspire Property Management Limited $1,210.00 immediately, calculated as shown in the table below:

Reasons

Both parties attended the hearing.
The landlord has applied for termination of the tenancy, rent arrears and refund of the bond. The tenant has counterclaimed for compensation for failure to maintain.
Rent was at least 21 days in arrears on the date the application was filed. The tenancy is terminated. See section 55(1)(a) Residential Tenancies Act 1986.
The landlord provided rent records which prove the amount owing at the end of the tenancy.
The exact rent arrears will be set-off against the following awards made in favour of the tenant.
The rent includes lawns being mowed regularly every fortnight. However, due to an altercation between the tenant’s partner (who complained about the lawns not being regularly attended to) and the lawnmowing contractor, the landlord no longer send their contractor over to the premises since 29 January 2026. The tenant has been attending to a section of the lawns themselves from February to date; I award the tenant $180.00 for the lawnmowing.
Maryrose Stella Johnson claims that the landlord has breached their obligations under section 45 of the Residential Tenancies Act 1986.
Under section 45, a landlord must provide and maintain the premises in a reasonable state of repair.
The landlord was aware of a hole in the toilet wall at the start of the tenancy but failed to fill and repair the hole to date. I award the tenant compensation for the landlord’s failure to attend to the repairs.
The landlord was unaware until recently that the hot water supply in the premises runs on gas. This caused the gas supply to the hot water cylinder to be disconnected since November 2025. The landlord agreed to reimburse the tenant the gas reconnection fee. While reconnection was not actually undertaken by the tenant (due to her credit rating), I consider it fair that the landlord should honour their undertaking to pay for the gas connection fee which I estimate at $50.00; I award this amount in favour of the tenant nonetheless.
Only the above amounts set out in the table above in favour of the tenant are proved.
Setting off the $580.00 against the rent arrears, there will be an order for the bond to be paid to the landlord and a balance monetary award in favour of the landlord in the sum of $1,210.00.
Both parties were successful in their respective claims filed herein. I make no award for reimbursement of the Tribunal filing fee either way. Costs to lie where they fall.
While the tenancy formally ends today, the landlord has agreed to allow the tenant until Monday 1 June 2026 to vacate the premises.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5498330 — net $1,210.00 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Rent arrears to 28 May 2026	$3,790.00		Rent arrears to 28 May 2026
from 2 Feb 2026 to date		$180.00	from 2 Feb 2026 to date
Compensation: gas reconnection fee as a gesture of		$50.00	gas reconnection fee as a gesture of
goodwill		$350.00	goodwill
Total award	$3,790.00	$580.00
Net award	$1,210.00
Total payable by Tenant to Landlord	$1,210.00

Claims and awards for application 5498330 — net $1,210.00 NZD. Verify on MoJ.

Rent arrears to 28 May 2026

Amount: $3,790.00
Awarded to: Landlord
Reason: Rent arrears to 28 May 2026

from 2 Feb 2026 to date

Amount: $180.00
Awarded to: Tenant
Reason: from 2 Feb 2026 to date

Compensation: gas reconnection fee as a gesture of

Amount: $50.00
Awarded to: Tenant
Reason: gas reconnection fee as a gesture of

goodwill

Amount: $350.00
Awarded to: Tenant
Reason: goodwill

Total award

Landlord $3,790.00 · Tenant $580.00

Net award

Landlord $1,210.00

Total payable by Tenant to Landlord

Claim types — money lines allowed on this order

Compensation Rent arrears

Order

The tenancy of Maryrose Stella Johnson at Unit/Flat Flat 2, 66 Oak Street, Mangapapa, Gisborne 4010 is terminated, and possession is granted to Inspire Property Management Limited, at 5pm on 28 May 2026.
The Bond Centre is to pay the bond of $2,000.00 (BN-00150931) to Inspire Property Management Limited immediately.
Maryrose Stella Johnson must pay Inspire Property Management Limited $1,210.00 immediately, calculated as shown in the table below:

Reasons

Both parties attended the hearing.
The landlord has applied for termination of the tenancy, rent arrears and refund of the bond. The tenant has counterclaimed for compensation for failure to maintain.
Rent was at least 21 days in arrears on the date the application was filed. The tenancy is terminated. See section 55(1)(a) Residential Tenancies Act 1986.
The landlord provided rent records which prove the amount owing at the end of the tenancy.
The exact rent arrears will be set-off against the following awards made in favour of the tenant.
The rent includes lawns being mowed regularly every fortnight. However, due to an altercation between the tenant’s partner (who complained about the lawns not being regularly attended to) and the lawnmowing contractor, the landlord no longer send their contractor over to the premises since 29 January 2026. The tenant has been attending to a section of the lawns themselves from February to date; I award the tenant $180.00 for the lawnmowing.
Maryrose Stella Johnson claims that the landlord has breached their obligations under section 45 of the Residential Tenancies Act 1986.
Under section 45, a landlord must provide and maintain the premises in a reasonable state of repair.
The landlord was aware of a hole in the toilet wall at the start of the tenancy but failed to fill and repair the hole to date. I award the tenant compensation for the landlord’s failure to attend to the repairs.
The landlord was unaware until recently that the hot water supply in the premises runs on gas. This caused the gas supply to the hot water cylinder to be disconnected since November 2025. The landlord agreed to reimburse the tenant the gas reconnection fee. While reconnection was not actually undertaken by the tenant (due to her credit rating), I consider it fair that the landlord should honour their undertaking to pay for the gas connection fee which I estimate at $50.00; I award this amount in favour of the tenant nonetheless.
Only the above amounts set out in the table above in favour of the tenant are proved.
Setting off the $580.00 against the rent arrears, there will be an order for the bond to be paid to the landlord and a balance monetary award in favour of the landlord in the sum of $1,210.00.
Both parties were successful in their respective claims filed herein. I make no award for reimbursement of the Tribunal filing fee either way. Costs to lie where they fall.
While the tenancy formally ends today, the landlord has agreed to allow the tenant until Monday 1 June 2026 to vacate the premises.

Tenancy Tribunal case 5498330 — Rent arrears at Unit/Flat Flat 2, 66 Oak Street, Mangapapa, Gisborne 4010

At a glance

Tenancy Tribunal case 5498330 — Rent arrears at Unit/Flat Flat 2, 66 Oak Street, Mangapapa, Gisborne 4010

At a glance

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions