What was Tenancy Tribunal case 5512230 about?

The tribunal order states: [The tenant/s] must pay Charlton Property Management Limited $3,462.51

How much money was awarded in case 5512230?

Cleaning: $220.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; House Alarm Recode: $120.00 awarded to landlord; Property Damage: $203.00 awarded to landlord; Property Damage: $684.25 awarded to landlord; Rent Arrears: $1,594.29 awarded to landlord; Walls: $390.00 awarded to landlord; Water Rates: $222.97 awarded to landlord

What type of tenancy dispute was case 5512230?

The primary dispute was Rent arrears. Related themes: Property damage, Cleanliness.

Where can I read the official tribunal order for case 5512230?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13946692-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5512230 about?

The tribunal order states: [The tenant/s] must pay Charlton Property Management Limited $3,462.51

How much money was awarded in case 5512230?

Cleaning: $220.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; House Alarm Recode: $120.00 awarded to landlord; Property Damage: $203.00 awarded to landlord; Property Damage: $684.25 awarded to landlord; Rent Arrears: $1,594.29 awarded to landlord; Walls: $390.00 awarded to landlord; Water Rates: $222.97 awarded to landlord

What type of tenancy dispute was case 5512230?

The primary dispute was Rent arrears. Related themes: Property damage, Cleanliness.

Where can I read the official tribunal order for case 5512230?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13946692-Tenancy_Tribunal_Order.pdf.

Unit/Flat Unit 7, 6B William Roberts Road, Pakuranga, Tenancy Tribunal Case 5512230 — Rent arrears

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Unit/Flat Unit 7, 6B William Roberts Road, Pakuranga, Tenancy Tribunal Case 5512230 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5512230 — net $3,462.51 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 3 March 2026	$1,594.29	Rent arrears to 3 March 2026
Water rates	$222.97	Water rates
Lock/key replacement	$203.00	Lock/key replacement
House alarm recode	$120.00	House alarm recode
Fibre box replacement	$684.25	Fibre box replacement
Carpet Cleaning	$220.00	Carpet Cleaning
Repairs: Walls	$390.00	Repairs: Walls
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$3,462.51
Total payable by Tenant to Landlord	$3,462.51

Claims and awards for application 5512230 — net $3,462.51 NZD. Verify on MoJ.

Rent arrears to 3 March 2026

Amount: $1,594.29
Awarded to: Landlord
Reason: Rent arrears to 3 March 2026

Water rates

Amount: $222.97
Awarded to: Landlord
Reason: Water rates

Lock/key replacement

Amount: $203.00
Awarded to: Landlord
Reason: Lock/key replacement

House alarm recode

Amount: $120.00
Awarded to: Landlord
Reason: House alarm recode

Fibre box replacement

Amount: $684.25
Awarded to: Landlord
Reason: Fibre box replacement

Claim types — money lines allowed on this order

Carpet Cleaning Filing Fee Property damage Rent arrears Water Rates

Order

[The tenant/s] must pay Charlton Property Management Limited $3,462.51 immediately, calculated as shown in table below.

Reasons

The landlord attended the hearing held on 24 July 2026. The tenant did not attend the hearing.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent and water rates?

The tenancy commenced on 3 May 2025 and was for a fixed term to end on 1 May 2026. The parties agreed that the tenant could give 21 days’ notice to end the tenancy early. The tenancy ended on 3 March 2026.
The landlord provided rent records and water rates invoices which prove the amount owing at the end of the tenancy.
The bond was released to the landlord and that has reduced the rent arrears to the amount awarded.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant mostly left the premises reasonably clean and tidy, except for some carpet stains and cleaning required to remove the smoke smell in the toilet. The tenant did not remove a plant box.
The landlord needed to get the locks changed because the tenant had changed the code but did not provide that code to the landlord. The landlord also needed to get the home alarm code changed for the same reason.
The landlord claimed for replacement of the fibre box which was missing at the end of the tenancy.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
The landlord claimed for damage caused to the walls from the tenant sticking wall decals on the walls. When they were removed, they caused damage to the walls.
Because Charlton Property Management Limited has wholly succeeded with the claim I must reimburse the filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5512230 — net $3,462.51 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 3 March 2026	$1,594.29	Rent arrears to 3 March 2026
Water rates	$222.97	Water rates
Lock/key replacement	$203.00	Lock/key replacement
House alarm recode	$120.00	House alarm recode
Fibre box replacement	$684.25	Fibre box replacement
Carpet Cleaning	$220.00	Carpet Cleaning
Repairs: Walls	$390.00	Repairs: Walls
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$3,462.51
Total payable by Tenant to Landlord	$3,462.51

Claims and awards for application 5512230 — net $3,462.51 NZD. Verify on MoJ.

Rent arrears to 3 March 2026

Amount: $1,594.29
Awarded to: Landlord
Reason: Rent arrears to 3 March 2026

Water rates

Amount: $222.97
Awarded to: Landlord
Reason: Water rates

Lock/key replacement

Amount: $203.00
Awarded to: Landlord
Reason: Lock/key replacement

House alarm recode

Amount: $120.00
Awarded to: Landlord
Reason: House alarm recode

Fibre box replacement

Amount: $684.25
Awarded to: Landlord
Reason: Fibre box replacement

Claim types — money lines allowed on this order

Carpet Cleaning Filing Fee Property damage Rent arrears Water Rates

Order

[The tenant/s] must pay Charlton Property Management Limited $3,462.51 immediately, calculated as shown in table below.

Reasons

The landlord attended the hearing held on 24 July 2026. The tenant did not attend the hearing.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent and water rates?

The tenancy commenced on 3 May 2025 and was for a fixed term to end on 1 May 2026. The parties agreed that the tenant could give 21 days’ notice to end the tenancy early. The tenancy ended on 3 March 2026.
The landlord provided rent records and water rates invoices which prove the amount owing at the end of the tenancy.
The bond was released to the landlord and that has reduced the rent arrears to the amount awarded.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant mostly left the premises reasonably clean and tidy, except for some carpet stains and cleaning required to remove the smoke smell in the toilet. The tenant did not remove a plant box.
The landlord needed to get the locks changed because the tenant had changed the code but did not provide that code to the landlord. The landlord also needed to get the home alarm code changed for the same reason.
The landlord claimed for replacement of the fibre box which was missing at the end of the tenancy.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
The landlord claimed for damage caused to the walls from the tenant sticking wall decals on the walls. When they were removed, they caused damage to the walls.
Because Charlton Property Management Limited has wholly succeeded with the claim I must reimburse the filing fee.

Tenancy Tribunal case 5512230 — Rent arrears at Unit/Flat Unit 7, 6B William Roberts Road, Pakuranga,

At a glance

Tenancy Tribunal case 5512230 — Rent arrears at Unit/Flat Unit 7, 6B William Roberts Road, Pakuranga,

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent and water rates?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent and water rates?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions