How much money was awarded in case 5519671?

Filing Fee: $28.00 awarded to landlord; Property Damage: $300.00 awarded to landlord; Removal Of Smoke Detector Head: $345.00 awarded to landlord; Rent Arrears: $1,088.84 awarded to landlord; Rubbish Removal: $776.25 awarded to landlord

What type of tenancy dispute was case 5519671?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5519671?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/14104877-Tenancy_Tribunal_Order.pdf.

How much money was awarded in case 5519671?

Filing Fee: $28.00 awarded to landlord; Property Damage: $300.00 awarded to landlord; Removal Of Smoke Detector Head: $345.00 awarded to landlord; Rent Arrears: $1,088.84 awarded to landlord; Rubbish Removal: $776.25 awarded to landlord

What type of tenancy dispute was case 5519671?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5519671?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/14104877-Tenancy_Tribunal_Order.pdf.

Room Suite 10E, 147 Hobson Street, Auckland Central, Tenancy Tribunal Case 5519671 — Rent arrears

Claims and awards in Tenancy Tribunal application 5519671 — net $938.09 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 2/6/2026	$1,088.84	Rent arrears to 2/6/2026
Cleaning and rubbish removal	$776.25	Cleaning and rubbish removal
Filing fee reimbursement	$28.00	Filing fee reimbursement
Lock/key replacement	$300.00	Lock/key replacement
Removal of smoke detector head	$345.00	Removal of smoke detector head
Net award	$938.09
Total payable by Tenant to Landlord	$938.09

Order

[The tenant/s] tenant/s] must pay Viaduct City Rentals Limited As Agents For Aiguo Hu And Fiona Zhao Trustees Of Hu Family Trust $938.09 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $1,600.00 (BN-00136488) to Viaduct City Rentals Limited As Agents For Aiguo Hu And Fiona Zhao Trustees Of Hu Family Trust immediately.

Reasons

The landlord attended the hearing which was conducted remotely. The tenant did not attend but I am satisfied the Notice of Hearing was served at the address for service.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent ?

The tenancy ended on 2 June 2026.. The landlord provided rent records which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
The tenant did not return the keys and swipe cards.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
On 6 September 2025 it was discovered by the building manager that the smoke detector head had been removed creating a health and safety risk. This can only be described as an intentional action and the tenant should be liable for the penalty notice served on the landlord by the building owner and the rectification.
The amounts ordered are proved.
Because Viaduct City Rentals Limited As Agents For Aiguo Hu And Fiona Zhao Trustees Of Hu Family Trust has wholly succeeded with the claim I must reimburse the filing fee.

Order

Claims and awards in Tenancy Tribunal application 5519671 — net $938.09 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 2/6/2026	$1,088.84	Rent arrears to 2/6/2026
Cleaning and rubbish removal	$776.25	Cleaning and rubbish removal
Filing fee reimbursement	$28.00	Filing fee reimbursement
Lock/key replacement	$300.00	Lock/key replacement
Removal of smoke detector head	$345.00	Removal of smoke detector head
Net award	$938.09
Total payable by Tenant to Landlord	$938.09

[The tenant/s] tenant/s] must pay Viaduct City Rentals Limited As Agents For Aiguo Hu And Fiona Zhao Trustees Of Hu Family Trust $938.09 immediately, calculated as shown in table below.

The Bond Centre is to pay the bond of $1,600.00 (BN-00136488) to Viaduct City Rentals Limited As Agents For Aiguo Hu And Fiona Zhao Trustees Of Hu Family Trust immediately.

Reasons

The landlord attended the hearing which was conducted remotely. The tenant did not attend but I am satisfied the Notice of Hearing was served at the address for service.

The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent ?

The tenancy ended on 2 June 2026.. The landlord provided rent records which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.

The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.

The tenant did not return the keys and swipe cards.

The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.

Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.

Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.

Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.

Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.

On 6 September 2025 it was discovered by the building manager that the smoke detector head had been removed creating a health and safety risk. This can only be described as an intentional action and the tenant should be liable for the penalty notice served on the landlord by the building owner and the rectification.

The amounts ordered are proved.

Because Viaduct City Rentals Limited As Agents For Aiguo Hu And Fiona Zhao Trustees Of Hu Family Trust has wholly succeeded with the claim I must reimburse the filing fee.

Tenancy Tribunal case 5519671 — Rent arrears at Room Suite 10E, 147 Hobson Street, Auckland Central,

At a glance

Tenancy Tribunal case 5519671 — Rent arrears at Room Suite 10E, 147 Hobson Street, Auckland Central,

At a glance

Tenancy Tribunal case 5519671 — Rent arrears at Room Suite 10E, 147 Hobson Street, Auckland Central,

At a glance

Tenancy Tribunal case 5519671 — Rent arrears at Room Suite 10E, 147 Hobson Street, Auckland Central,

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent ?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.

Award balance

Claims & awards

Order

Reasons

How much is owed for rent ?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.