What was Tenancy Tribunal case 5079248 about?

The tribunal order states: [The tenant/s] and [The tenant/s] must pay [The landlord/s] And Country

How much money was awarded in case 5079248?

Cleaning: $2,185.00 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Pest Control: $245.00 awarded to landlord; Property Damage: $214.00 awarded to landlord; Rent: $1,852.00 awarded to landlord; Rubbish Removal: $6,325.00 awarded to landlord; Water Charges June 2024 To End Of Te…: $303.40 awarded to landlord

What type of tenancy dispute was case 5079248?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5079248?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11733703-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5079248 about?

The tribunal order states: [The tenant/s] and [The tenant/s] must pay [The landlord/s] And Country

How much money was awarded in case 5079248?

Cleaning: $2,185.00 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Pest Control: $245.00 awarded to landlord; Property Damage: $214.00 awarded to landlord; Rent: $1,852.00 awarded to landlord; Rubbish Removal: $6,325.00 awarded to landlord; Water Charges June 2024 To End Of Te…: $303.40 awarded to landlord

What type of tenancy dispute was case 5079248?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5079248?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11733703-Tenancy_Tribunal_Order.pdf.

2 Short Street, Papakura, Papakura 2110 Tenancy Tribunal Case 5079248 — Cleanliness

Tenantcheck Insights

2 Short Street, Papakura, Papakura 2110 Tenancy Tribunal Case 5079248 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5079248 — net $8,111.40 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent to 28 September 2025	$1,852.00	Rent to 28 September 2025
Water charges June 2024 to end of tenancy	$303.40	Water charges June 2024 to end of tenancy
Lock/key replacement	$214.00	Lock/key replacement
Rubbish removal	$6,325.00	Rubbish removal
Cleaning	$2,185.00	Cleaning
Pest control	$245.00	Pest control
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$8,111.40
Total payable by Tenant to Landlord	$8,111.40

Claims and awards for application 5079248 — net $8,111.40 NZD. Verify on MoJ.

Rent to 28 September 2025

Amount: $1,852.00
Awarded to: Landlord
Reason: Rent to 28 September 2025

Water charges June 2024 to end of tenancy

Amount: $303.40
Awarded to: Landlord
Reason: Water charges June 2024 to end of tenancy

Lock/key replacement

Amount: $214.00
Awarded to: Landlord
Reason: Lock/key replacement

Rubbish removal

Amount: $6,325.00
Awarded to: Landlord
Reason: Rubbish removal

Cleaning

Amount: $2,185.00
Awarded to: Landlord
Reason: Cleaning

Claim types — money lines allowed on this order

Cleanliness Filing Fee Pest Control Property damage Rubbish Removal

Order

[The tenant/s] and [The tenant/s] must pay [The landlord/s] And Country Rentals Limited As Agent For C Ng $8,111.40 immediately, calculated as shown in the table below.
The Bond Centre is to pay the bond of $3,040.00 (3719529-001) to [The landlord/s] And Country Rentals Limited As Agent For C Ng immediately.

Reasons

The landlord attended the hearing today. The tenants did not attend.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy. Rent and Water
The tenancy ended on 28 September 2024 pursuant to a notice of termination from the tenants. The landlord provided rent records and water invoices which prove the amount owing at the end of the tenancy. Cleaning, Rubbish Removal, Locks, Pest Control
At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit.
The tenants did not leave the premises reasonably clean and tidy and did not remove all rubbish. The exit inspection photographs taken on 30 September 2024 show furniture and belongings strewn about the house including debris on the carpets. There were several mattresses left in the hallway and bedrooms, hard items such as chairs and piles of clothes. The ensuite bathroom was full of personal items. The oven still had used pots and pans inside, the kitchen cupboards were soiled with rodent faeces and expired food had been left on the bench. The inspection report identifies rodent faces and urine in most rooms. A pile of rubbish had been left by the rubbish bins and at the gate. The rubbish included car tyres and batteries.
The amounts claimed for rubbish removal and cleaning are admittedly high. This was a 5-bedroom 2-bathroom property. The cleaning and rubbish removal costs may have been increased by the hazardous nature of the waste (e.g. car batteries, food waste and mice faeces) and the need to wear PPE. There was approximately 60m3 of rubbish to be removed on the basis that each removal truck could accommodate slightly more than a 9m3 skip bin. The total rubbish removal cost including tip fees does not look unreasonable against that metric. The cleaning invoice records that it took two days to complete the job. I am satisfied that the claims for cleaning and rubbish removal, although high, are not exorbitant.
The tenants did not return the keys. The locks had to be changed to secure the premises.
There was a need for pest control because of the condition of the premises. Filing Fee
The application has been successful. I must award the filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5079248 — net $8,111.40 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent to 28 September 2025	$1,852.00	Rent to 28 September 2025
Water charges June 2024 to end of tenancy	$303.40	Water charges June 2024 to end of tenancy
Lock/key replacement	$214.00	Lock/key replacement
Rubbish removal	$6,325.00	Rubbish removal
Cleaning	$2,185.00	Cleaning
Pest control	$245.00	Pest control
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$8,111.40
Total payable by Tenant to Landlord	$8,111.40

Claims and awards for application 5079248 — net $8,111.40 NZD. Verify on MoJ.

Rent to 28 September 2025

Amount: $1,852.00
Awarded to: Landlord
Reason: Rent to 28 September 2025

Water charges June 2024 to end of tenancy

Amount: $303.40
Awarded to: Landlord
Reason: Water charges June 2024 to end of tenancy

Lock/key replacement

Amount: $214.00
Awarded to: Landlord
Reason: Lock/key replacement

Rubbish removal

Amount: $6,325.00
Awarded to: Landlord
Reason: Rubbish removal

Cleaning

Amount: $2,185.00
Awarded to: Landlord
Reason: Cleaning

Claim types — money lines allowed on this order

Cleanliness Filing Fee Pest Control Property damage Rubbish Removal

Order

[The tenant/s] and [The tenant/s] must pay [The landlord/s] And Country Rentals Limited As Agent For C Ng $8,111.40 immediately, calculated as shown in the table below.
The Bond Centre is to pay the bond of $3,040.00 (3719529-001) to [The landlord/s] And Country Rentals Limited As Agent For C Ng immediately.

Reasons

The landlord attended the hearing today. The tenants did not attend.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy. Rent and Water
The tenancy ended on 28 September 2024 pursuant to a notice of termination from the tenants. The landlord provided rent records and water invoices which prove the amount owing at the end of the tenancy. Cleaning, Rubbish Removal, Locks, Pest Control
At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit.
The tenants did not leave the premises reasonably clean and tidy and did not remove all rubbish. The exit inspection photographs taken on 30 September 2024 show furniture and belongings strewn about the house including debris on the carpets. There were several mattresses left in the hallway and bedrooms, hard items such as chairs and piles of clothes. The ensuite bathroom was full of personal items. The oven still had used pots and pans inside, the kitchen cupboards were soiled with rodent faeces and expired food had been left on the bench. The inspection report identifies rodent faces and urine in most rooms. A pile of rubbish had been left by the rubbish bins and at the gate. The rubbish included car tyres and batteries.
The amounts claimed for rubbish removal and cleaning are admittedly high. This was a 5-bedroom 2-bathroom property. The cleaning and rubbish removal costs may have been increased by the hazardous nature of the waste (e.g. car batteries, food waste and mice faeces) and the need to wear PPE. There was approximately 60m3 of rubbish to be removed on the basis that each removal truck could accommodate slightly more than a 9m3 skip bin. The total rubbish removal cost including tip fees does not look unreasonable against that metric. The cleaning invoice records that it took two days to complete the job. I am satisfied that the claims for cleaning and rubbish removal, although high, are not exorbitant.
The tenants did not return the keys. The locks had to be changed to secure the premises.
There was a need for pest control because of the condition of the premises. Filing Fee
The application has been successful. I must award the filing fee.

Tenancy Tribunal case 5079248 — Cleanliness at 2 Short Street, Papakura, Papakura 2110

At a glance

Tenancy Tribunal case 5079248 — Cleanliness at 2 Short Street, Papakura, Papakura 2110

At a glance

Award balance

Claims & awards

Order

Reasons

Topics & place

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Topics & place

Key findings

Property management

Frequently asked questions