What was the outcome of Tenancy Tribunal case 5118128?

The tribunal order states: Mike Moore must pay Nzpro Property Management Limited As Agent For

How much money was awarded in case 5118128?

Cleaning: $253.00 awarded to landlord; Cleaning: $667.00 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Hedging: $172.50 awarded to landlord; Previous Order Application 5034868 D…: $1,121.29 awarded to landlord; Property Damage: $437.00 awarded to landlord; Rubbish Removal: $250.00 awarded to landlord; Water Rates: $98.29 awarded to landlord

What type of tenancy dispute was case 5118128?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5118128?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11811283-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5118128?

The tribunal order states: Mike Moore must pay Nzpro Property Management Limited As Agent For

How much money was awarded in case 5118128?

Cleaning: $253.00 awarded to landlord; Cleaning: $667.00 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Hedging: $172.50 awarded to landlord; Previous Order Application 5034868 D…: $1,121.29 awarded to landlord; Property Damage: $437.00 awarded to landlord; Rubbish Removal: $250.00 awarded to landlord; Water Rates: $98.29 awarded to landlord

What type of tenancy dispute was case 5118128?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5118128?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11811283-Tenancy_Tribunal_Order.pdf.

Unit/Flat 1, 178 Archers Road, Glenfield, Auckland 0629 Tenancy Tribunal Case 5118128 — Cleanliness

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Unit/Flat 1, 178 Archers Road, Glenfield, Auckland 0629 Tenancy Tribunal Case 5118128 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5118128 — net $3,026.08 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Previous order application 5034868 dated 05/11/2024	$1,121.29	Previous order application 5034868 dated 05/11/2024
Water rates	$98.29	Water rates
Lock/key replacement	$437.00	Lock/key replacement
Cleaning	$667.00	Cleaning
Rubbish removal	$250.00	Rubbish removal
Carpet Cleaning	$253.00	Carpet Cleaning
Hedging	$172.50	Hedging
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$3,026.08
Total payable by Tenant to Landlord	$3,026.08

Claims and awards for application 5118128 — net $3,026.08 NZD. Verify on MoJ.

Previous order application 5034868 dated 05/11/2024

Amount: $1,121.29
Awarded to: Landlord
Reason: Previous order application 5034868 dated 05/11/2024

Water rates

Amount: $98.29
Awarded to: Landlord
Reason: Water rates

Lock/key replacement

Amount: $437.00
Awarded to: Landlord
Reason: Lock/key replacement

Cleaning

Amount: $667.00
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $250.00
Awarded to: Landlord
Reason: Rubbish removal

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Property damage Rubbish Removal Water Rates

Order

Mike Moore must pay Nzpro Property Management Limited As Agent For Samira Vikrant Saraf & Vikrant Saraf $3,026.08 immediately, calculated as shown in table below.

Reasons

This application was scheduled to be heard by video conference. The tenant did not link to the Teams link provided to him and nor did he answer either of the calls I made to his phone. The hearing proceeded in his absence.
The landlord has applied for compensation and reimbursement of the filing fee following the end of the tenancy.
I note that this order incorporates the previous order against the tenant for application number 5034868. How much is owed for water rates??
The tenancy ended on 19 November 2024. The landlord provided water rates invoices which prove the amount owing at the end of the tenancy - $98.29.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The photographs taken after the tenant had vacated show that the tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish. The premises were particularly dirty and I accept that they required a significant clean.
The carpets throughout were left dirty and unvacuumed with significant staining in the lounge.
I have dismissed that part of the claim that related to gardening because I consider that the photographs show that the garden was left in a reasonable condition.
However, I accept the evidence that the tenant removed a lot of vegetation including trees without permission. He is required to pay the cost of planting 6 hedging plants as replacement.
I also accept the evidence that the tenant did not return the keys. He is therefore required to pay the cost of the lock and key replacement.
The amounts ordered to remedy these issues are proved by invoices. Filing fee reimbursement
The landlord has substantially succeeded with the claim and so the tenant is also required to reimburse them the filing fee. C ter Haar 07 May 2025

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5118128 — net $3,026.08 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Previous order application 5034868 dated 05/11/2024	$1,121.29	Previous order application 5034868 dated 05/11/2024
Water rates	$98.29	Water rates
Lock/key replacement	$437.00	Lock/key replacement
Cleaning	$667.00	Cleaning
Rubbish removal	$250.00	Rubbish removal
Carpet Cleaning	$253.00	Carpet Cleaning
Hedging	$172.50	Hedging
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$3,026.08
Total payable by Tenant to Landlord	$3,026.08

Claims and awards for application 5118128 — net $3,026.08 NZD. Verify on MoJ.

Previous order application 5034868 dated 05/11/2024

Amount: $1,121.29
Awarded to: Landlord
Reason: Previous order application 5034868 dated 05/11/2024

Water rates

Amount: $98.29
Awarded to: Landlord
Reason: Water rates

Lock/key replacement

Amount: $437.00
Awarded to: Landlord
Reason: Lock/key replacement

Cleaning

Amount: $667.00
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $250.00
Awarded to: Landlord
Reason: Rubbish removal

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Property damage Rubbish Removal Water Rates

Order

Mike Moore must pay Nzpro Property Management Limited As Agent For Samira Vikrant Saraf & Vikrant Saraf $3,026.08 immediately, calculated as shown in table below.

Reasons

This application was scheduled to be heard by video conference. The tenant did not link to the Teams link provided to him and nor did he answer either of the calls I made to his phone. The hearing proceeded in his absence.
The landlord has applied for compensation and reimbursement of the filing fee following the end of the tenancy.
I note that this order incorporates the previous order against the tenant for application number 5034868. How much is owed for water rates??
The tenancy ended on 19 November 2024. The landlord provided water rates invoices which prove the amount owing at the end of the tenancy - $98.29.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The photographs taken after the tenant had vacated show that the tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish. The premises were particularly dirty and I accept that they required a significant clean.
The carpets throughout were left dirty and unvacuumed with significant staining in the lounge.
I have dismissed that part of the claim that related to gardening because I consider that the photographs show that the garden was left in a reasonable condition.
However, I accept the evidence that the tenant removed a lot of vegetation including trees without permission. He is required to pay the cost of planting 6 hedging plants as replacement.
I also accept the evidence that the tenant did not return the keys. He is therefore required to pay the cost of the lock and key replacement.
The amounts ordered to remedy these issues are proved by invoices. Filing fee reimbursement
The landlord has substantially succeeded with the claim and so the tenant is also required to reimburse them the filing fee. C ter Haar 07 May 2025

Tenancy Tribunal case 5118128 — Cleanliness at Unit/Flat 1, 178 Archers Road, Glenfield, Auckland 0629

At a glance

Tenancy Tribunal case 5118128 — Cleanliness at Unit/Flat 1, 178 Archers Road, Glenfield, Auckland 0629

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions