What was Tenancy Tribunal case 5169854 about?

The tribunal order states: An application for name suppression has been made and the landlord’s name

How much money was awarded in case 5169854?

Cleaning: $207.00 awarded to landlord; Cleaning: $580.75 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Property Damage: $345.00 awarded to landlord; Rubbish Removal: $158.25 awarded to landlord; Water Rates: $111.50 awarded to landlord

What type of tenancy dispute was case 5169854?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5169854?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11798942-Tribunal_Order_Redacted.pdf.

What was Tenancy Tribunal case 5169854 about?

The tribunal order states: An application for name suppression has been made and the landlord’s name

How much money was awarded in case 5169854?

Cleaning: $207.00 awarded to landlord; Cleaning: $580.75 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Property Damage: $345.00 awarded to landlord; Rubbish Removal: $158.25 awarded to landlord; Water Rates: $111.50 awarded to landlord

What type of tenancy dispute was case 5169854?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5169854?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11798942-Tribunal_Order_Redacted.pdf.

New Zealand Tenancy Tribunal Case 5169854 — Cleanliness

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New Zealand Tenancy Tribunal Case 5169854 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5169854 — net $1,429.50 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Water rates: October 2024 to 17 November 2024	$111.50	Water rates: October 2024 to 17 November 2024
Carpet Cleaning	$207.00	Carpet Cleaning
Cleaning	$580.75	Cleaning
Rubbish removal	$158.25	Rubbish removal
Repairs/reinstall key fobs/door lock cylinder, letterbox keys and door handle, replace light fitting cover and sink stra	$345.00	Repairs/reinstall key fobs/door lock cylinder, letterbox keys and door handle, replace light fitting cover and sink stra
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$1,429.50
Total payable by Tenant to Landlord	$1,429.50

Claims and awards for application 5169854 — net $1,429.50 NZD. Verify on MoJ.

Water rates: October 2024 to 17 November 2024

Amount: $111.50
Awarded to: Landlord
Reason: Water rates: October 2024 to 17 November 2024

Carpet Cleaning

Amount: $207.00
Awarded to: Landlord
Reason: Carpet Cleaning

Cleaning

Amount: $580.75
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $158.25
Awarded to: Landlord
Reason: Rubbish removal

Repairs/reinstall key fobs/door lock cylinder, letterbox keys and door handle, replace light fitting cover and sink stra

Amount: $345.00
Awarded to: Landlord
Reason: Repairs/reinstall key fobs/door lock cylinder, letterbox keys and door handle, replace light fitting cover and sink stra

Dismissed claims

Other Claims — All other claims dismissed

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Property damage Rubbish Removal Water Rates

Order

An application for name suppression has been made and the landlord’s name and identifying details and the tenancy address are not to be published.
Caylem Scott must pay [The landlord/s] $1,429.50 immediately, calculated as shown in table below.
All other claims are dismissed.

Reasons

[The landlord’s representative], representing the landlord, attended the teleconference hearing. The phone numbers for the tenant, the last three digits being 039 and 702 respectively, were each called without any response. As the tenant was served, the hearing proceeded in his absence.
The landlord has applied for compensation, outgoings and reimbursement of the filing fee following the end of the tenancy.

How much is owed for water rates?

The tenancy ended on 17 November 2024. The landlord provided water rates invoices, invoices to the tenant and a ledger, covering water rates for October and November 2024, which prove the amount owing at the end of the tenancy for water bills, which is $111.50.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. Cleaning and rubbish removal
The landlord said the tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish. The landlord provided a final inspection report dated 18 November 2024 and an entry inspection report dated 8 April 2024.
The landlord pointed to photographs in the final inspection report showing the rubbish left by the tenant at the end of the tenancy, which included larger furniture items like a cabinet, vacuum cleaner and other bigger items, along with rubbish left in the fridge, freezer and kitchen and bedroom cupboards. The landlord claimed $158.25 to remove the larger items of rubbish left by the tenant, which I find is reasonable, given the evidence of the items that had to be removed and disposed of. Therefore, I award the landlord $158.25 to remove the larger items of rubbish.
The landlord also highlighted photographs in the final inspection report showing the areas that had to be cleaned at the end of the tenancy, including all the areas from which rubbish was removed, the fridge, freezer, oven, oven tray, kitchen cupboards, microwave, bathroom shower tray, toilet, bathroom vanity and other areas in the house. The photographs in the final inspection report also showed several areas in the garden where the tenant’s dog left faeces, which the cleaner had to clear up and dispose of.
The landlord claimed $580.75 for cleaning at the end of the tenancy, which I find is a reasonable cleaning cost given the evidence of the cleaning required at the end of the tenancy. Thus, I award the landlord $580.75 for cleaning.
The landlord claimed $10.38 for 2 rubbish tags but provided a receipt for 2 rubbish tags in the amount of $10.38 dated 31 January 2024, which pre-dated the start of the tenancy. The property manager said the cleaners gave him this invoice as an indication of the cost of 2 rubbish tags. Given the receipt date pre- dates the tenancy, I find there is insufficient evidence from the landlord to prove their claim for the 2 rubbish tags and so dismiss this claim. Carpet cleaning
The landlord said the tenant’s dog not only left faeces in the garden but also urinated on the carpets inside the property. The property manager said when they went to the property to do the final inspection, they were hit by a strong smell of urine in the carpets when they entered the property. The landlord highlighted photographs of carpet stains left by the tenant, where there were darker areas of the carpet stained in the lounge and bedroom.
The landlord claimed $207.00 to clean and deodorise the carpets throughout the property, which I find is reasonable, given the evidence. Therefore, I award the landlord $207.00 to clean and deodorise the carpets at the end of the tenancy. Keys and missing chattels
The tenant did not return the keys. The landlord said the tenant was provided with a key fob, key for the sliding door and for the letterbox at the start of the tenancy. As the tenant did not return any of these, the landlord had to get a new key fob, replace the sliding door lock cylinder, install the missing letterbox lock and reinstall the letterbox door handle.
Further, the landlord said there was a missing light switch cover in one of the bedrooms and a missing sink strainer at the end of the tenancy. The landlord pointed to the photographs showing these present at the start of the tenancy and missing in the final inspection report.
The landlord claimed $345.00 to replace and reinstall all the key fobs and sliding door lock cylinder, letterbox key/lock, and replace the light switch cover and sink strainer. I find this a reasonable cost to do so, given the evidence, and award the landlord $345.00 for this.
The amounts ordered are proved. Filing fee
Because [The landlord/s] has wholly succeeded with the claim I must reimburse the filing fee. Suppression
The landlord requested name suppression. As the landlord has been successful with the claims, they are entitled to name suppression. Therefore, I order that the landlord’s name and identifying details and the tenancy address are not to be published. See section 95A(1) RTA.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5169854 — net $1,429.50 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Water rates: October 2024 to 17 November 2024	$111.50	Water rates: October 2024 to 17 November 2024
Carpet Cleaning	$207.00	Carpet Cleaning
Cleaning	$580.75	Cleaning
Rubbish removal	$158.25	Rubbish removal
Repairs/reinstall key fobs/door lock cylinder, letterbox keys and door handle, replace light fitting cover and sink stra	$345.00	Repairs/reinstall key fobs/door lock cylinder, letterbox keys and door handle, replace light fitting cover and sink stra
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$1,429.50
Total payable by Tenant to Landlord	$1,429.50

Claims and awards for application 5169854 — net $1,429.50 NZD. Verify on MoJ.

Water rates: October 2024 to 17 November 2024

Amount: $111.50
Awarded to: Landlord
Reason: Water rates: October 2024 to 17 November 2024

Carpet Cleaning

Amount: $207.00
Awarded to: Landlord
Reason: Carpet Cleaning

Cleaning

Amount: $580.75
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $158.25
Awarded to: Landlord
Reason: Rubbish removal

Repairs/reinstall key fobs/door lock cylinder, letterbox keys and door handle, replace light fitting cover and sink stra

Amount: $345.00
Awarded to: Landlord
Reason: Repairs/reinstall key fobs/door lock cylinder, letterbox keys and door handle, replace light fitting cover and sink stra

Dismissed claims

Other Claims — All other claims dismissed

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Property damage Rubbish Removal Water Rates

Order

An application for name suppression has been made and the landlord’s name and identifying details and the tenancy address are not to be published.
Caylem Scott must pay [The landlord/s] $1,429.50 immediately, calculated as shown in table below.
All other claims are dismissed.

Reasons

[The landlord’s representative], representing the landlord, attended the teleconference hearing. The phone numbers for the tenant, the last three digits being 039 and 702 respectively, were each called without any response. As the tenant was served, the hearing proceeded in his absence.
The landlord has applied for compensation, outgoings and reimbursement of the filing fee following the end of the tenancy.

How much is owed for water rates?

The tenancy ended on 17 November 2024. The landlord provided water rates invoices, invoices to the tenant and a ledger, covering water rates for October and November 2024, which prove the amount owing at the end of the tenancy for water bills, which is $111.50.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. Cleaning and rubbish removal
The landlord said the tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish. The landlord provided a final inspection report dated 18 November 2024 and an entry inspection report dated 8 April 2024.
The landlord pointed to photographs in the final inspection report showing the rubbish left by the tenant at the end of the tenancy, which included larger furniture items like a cabinet, vacuum cleaner and other bigger items, along with rubbish left in the fridge, freezer and kitchen and bedroom cupboards. The landlord claimed $158.25 to remove the larger items of rubbish left by the tenant, which I find is reasonable, given the evidence of the items that had to be removed and disposed of. Therefore, I award the landlord $158.25 to remove the larger items of rubbish.
The landlord also highlighted photographs in the final inspection report showing the areas that had to be cleaned at the end of the tenancy, including all the areas from which rubbish was removed, the fridge, freezer, oven, oven tray, kitchen cupboards, microwave, bathroom shower tray, toilet, bathroom vanity and other areas in the house. The photographs in the final inspection report also showed several areas in the garden where the tenant’s dog left faeces, which the cleaner had to clear up and dispose of.
The landlord claimed $580.75 for cleaning at the end of the tenancy, which I find is a reasonable cleaning cost given the evidence of the cleaning required at the end of the tenancy. Thus, I award the landlord $580.75 for cleaning.
The landlord claimed $10.38 for 2 rubbish tags but provided a receipt for 2 rubbish tags in the amount of $10.38 dated 31 January 2024, which pre-dated the start of the tenancy. The property manager said the cleaners gave him this invoice as an indication of the cost of 2 rubbish tags. Given the receipt date pre- dates the tenancy, I find there is insufficient evidence from the landlord to prove their claim for the 2 rubbish tags and so dismiss this claim. Carpet cleaning
The landlord said the tenant’s dog not only left faeces in the garden but also urinated on the carpets inside the property. The property manager said when they went to the property to do the final inspection, they were hit by a strong smell of urine in the carpets when they entered the property. The landlord highlighted photographs of carpet stains left by the tenant, where there were darker areas of the carpet stained in the lounge and bedroom.
The landlord claimed $207.00 to clean and deodorise the carpets throughout the property, which I find is reasonable, given the evidence. Therefore, I award the landlord $207.00 to clean and deodorise the carpets at the end of the tenancy. Keys and missing chattels
The tenant did not return the keys. The landlord said the tenant was provided with a key fob, key for the sliding door and for the letterbox at the start of the tenancy. As the tenant did not return any of these, the landlord had to get a new key fob, replace the sliding door lock cylinder, install the missing letterbox lock and reinstall the letterbox door handle.
Further, the landlord said there was a missing light switch cover in one of the bedrooms and a missing sink strainer at the end of the tenancy. The landlord pointed to the photographs showing these present at the start of the tenancy and missing in the final inspection report.
The landlord claimed $345.00 to replace and reinstall all the key fobs and sliding door lock cylinder, letterbox key/lock, and replace the light switch cover and sink strainer. I find this a reasonable cost to do so, given the evidence, and award the landlord $345.00 for this.
The amounts ordered are proved. Filing fee
Because [The landlord/s] has wholly succeeded with the claim I must reimburse the filing fee. Suppression
The landlord requested name suppression. As the landlord has been successful with the claims, they are entitled to name suppression. Therefore, I order that the landlord’s name and identifying details and the tenancy address are not to be published. See section 95A(1) RTA.

Tenancy Tribunal case 5169854 — Cleanliness

At a glance

Tenancy Tribunal case 5169854 — Cleanliness

At a glance

Award balance

Claims & awards

Dismissed claims

Order

Reasons

How much is owed for water rates?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Dismissed claims

Order

Reasons

How much is owed for water rates?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions