What was Tenancy Tribunal case 5204797 about?

The tribunal order states: [The tenant/s] and [The tenant/s] to pay Cirone

How much money was awarded in case 5204797?

Cleaning: $632.50 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Rent Arrears: $104.29 awarded to landlord; Water Rates: $314.14 awarded to landlord

What type of tenancy dispute was case 5204797?

The primary dispute was Cleanliness. Related themes: Rent arrears.

Where can I read the official tribunal order for case 5204797?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11926720-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5204797 about?

The tribunal order states: [The tenant/s] and [The tenant/s] to pay Cirone

How much money was awarded in case 5204797?

Cleaning: $632.50 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Rent Arrears: $104.29 awarded to landlord; Water Rates: $314.14 awarded to landlord

What type of tenancy dispute was case 5204797?

The primary dispute was Cleanliness. Related themes: Rent arrears.

Where can I read the official tribunal order for case 5204797?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11926720-Tenancy_Tribunal_Order.pdf.

6B Helvetia Drive, Browns Bay, Auckland 0630 Tenancy Tribunal Case 5204797 — Cleanliness

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6B Helvetia Drive, Browns Bay, Auckland 0630 Tenancy Tribunal Case 5204797 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5204797 — net $1,077.93 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$104.29	Rent arrears
Water rates	$314.14	Water rates
Cleaning: carpet, kitchen and bathroom	$632.50	Cleaning: carpet, kitchen and bathroom
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$1,077.93
Total payable by Tenant to Landlord	$1,077.93

Claims and awards for application 5204797 — net $1,077.93 NZD. Verify on MoJ.

Rent arrears

Amount: $104.29
Awarded to: Landlord
Reason: Rent arrears

Water rates

Amount: $314.14
Awarded to: Landlord
Reason: Water rates

Cleaning: carpet, kitchen and bathroom

Amount: $632.50
Awarded to: Landlord
Reason: Cleaning: carpet, kitchen and bathroom

Filing fee reimbursement

Amount: $27.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $1,077.93

Total payable by Tenant to Landlord

Landlord $1,077.93

Claim types — money lines allowed on this order

Cleanliness Filing Fee Rent arrears Water Rates

Order

[The tenant/s] and [The tenant/s] to pay Cirone Limited T/A Onecall Property Management $1,077.93 from the bond, calculated as shown in table below.
The Bond Centre is to pay the bond of $1,077.93 (3506243-005) to Cirone Limited T/A Onecall Property Management immediately. The Bond Centre is to pay the bond of $1,782.07 (3506243-005) to [The tenant/s] and [The tenant/s] immediately.

Reasons

Both parties attended the hearing.
The tenancy started on 28 August 2022 and ended on 1 March 2025. 5204797, 52076312
The tenant applied for a refund of the bond and reimbursement of the filing fee following the end of the tenancy.
The landlord has made a cross-application for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee.
The landlord provided rent records and water rates invoices which proved the amount owing at the end of the tenancy. The rent owing was $104.29 and water rates owing was $314.14.
The tenants did not dispute the amounts. Accordingly, I order the tenant to pay the amounts from the bond to the landlord.
At the end of the tenancy the tenant must leave the premises reasonably clean and tidy. See section 40(1)(e) Residential Tenancies Act 1986.
The landlord claimed that the tenant had not left the carpet reasonably clean and did not leave some parts of the kitchen and bathroom reasonably clean.
The tenant claimed that the carpet was reasonably clean given its normal usage and also claimed that the premises was left reasonably clean at the end of the tenancy.
Having considered the photos provided carefully, I find that the stains left on the carpet, the state of the rangehood and some parts of the bathroom were not left reasonably clean.
I order the tenant to pay the landlord $632.50 for cleaning from the bond.
I dismiss the landlord’s claim for insurance excess to have the carpet replaced entirely. I do not find that the carpet was such that it required replacement.
Because the landlord has substantially succeeded with the claim, the tenant must reimburse the landlord’s filing fee also.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5204797 — net $1,077.93 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$104.29	Rent arrears
Water rates	$314.14	Water rates
Cleaning: carpet, kitchen and bathroom	$632.50	Cleaning: carpet, kitchen and bathroom
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$1,077.93
Total payable by Tenant to Landlord	$1,077.93

Claims and awards for application 5204797 — net $1,077.93 NZD. Verify on MoJ.

Rent arrears

Amount: $104.29
Awarded to: Landlord
Reason: Rent arrears

Water rates

Amount: $314.14
Awarded to: Landlord
Reason: Water rates

Cleaning: carpet, kitchen and bathroom

Amount: $632.50
Awarded to: Landlord
Reason: Cleaning: carpet, kitchen and bathroom

Filing fee reimbursement

Amount: $27.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $1,077.93

Total payable by Tenant to Landlord

Landlord $1,077.93

Claim types — money lines allowed on this order

Cleanliness Filing Fee Rent arrears Water Rates

Order

[The tenant/s] and [The tenant/s] to pay Cirone Limited T/A Onecall Property Management $1,077.93 from the bond, calculated as shown in table below.
The Bond Centre is to pay the bond of $1,077.93 (3506243-005) to Cirone Limited T/A Onecall Property Management immediately. The Bond Centre is to pay the bond of $1,782.07 (3506243-005) to [The tenant/s] and [The tenant/s] immediately.

Reasons

Both parties attended the hearing.
The tenancy started on 28 August 2022 and ended on 1 March 2025. 5204797, 52076312
The tenant applied for a refund of the bond and reimbursement of the filing fee following the end of the tenancy.
The landlord has made a cross-application for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee.
The landlord provided rent records and water rates invoices which proved the amount owing at the end of the tenancy. The rent owing was $104.29 and water rates owing was $314.14.
The tenants did not dispute the amounts. Accordingly, I order the tenant to pay the amounts from the bond to the landlord.
At the end of the tenancy the tenant must leave the premises reasonably clean and tidy. See section 40(1)(e) Residential Tenancies Act 1986.
The landlord claimed that the tenant had not left the carpet reasonably clean and did not leave some parts of the kitchen and bathroom reasonably clean.
The tenant claimed that the carpet was reasonably clean given its normal usage and also claimed that the premises was left reasonably clean at the end of the tenancy.
Having considered the photos provided carefully, I find that the stains left on the carpet, the state of the rangehood and some parts of the bathroom were not left reasonably clean.
I order the tenant to pay the landlord $632.50 for cleaning from the bond.
I dismiss the landlord’s claim for insurance excess to have the carpet replaced entirely. I do not find that the carpet was such that it required replacement.
Because the landlord has substantially succeeded with the claim, the tenant must reimburse the landlord’s filing fee also.

Tenancy Tribunal case 5204797 — Cleanliness at 6B Helvetia Drive, Browns Bay, Auckland 0630

At a glance

Tenancy Tribunal case 5204797 — Cleanliness at 6B Helvetia Drive, Browns Bay, Auckland 0630

At a glance

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions