What was Tenancy Tribunal case 5273944 about?

The tribunal order states: Suppression was granted in order 4670631 and that is continued in this order of

How much money was awarded in case 5273944?

Cleaning: $862.50 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Property Damage: $397.16 awarded to landlord; Rubbish Removal: $550.85 awarded to landlord; Water Rates: $364.32 awarded to landlord

What type of tenancy dispute was case 5273944?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5273944?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12391510-Tribunal_Order_Redacted.pdf.

What was Tenancy Tribunal case 5273944 about?

The tribunal order states: Suppression was granted in order 4670631 and that is continued in this order of

How much money was awarded in case 5273944?

Cleaning: $862.50 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Property Damage: $397.16 awarded to landlord; Rubbish Removal: $550.85 awarded to landlord; Water Rates: $364.32 awarded to landlord

What type of tenancy dispute was case 5273944?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5273944?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12391510-Tribunal_Order_Redacted.pdf.

New Zealand Tenancy Tribunal Case 5273944 — Cleanliness

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New Zealand Tenancy Tribunal Case 5273944 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5273944 — net $2,201.83 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rubbish removal	$550.85	Rubbish removal
Cleaning	$862.50	Cleaning
Water rates	$364.32	Water rates
Lock/key replacement	$397.16	Lock/key replacement
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$2,201.83
Total payable by Tenant to Landlord	$2,201.83

Claims and awards for application 5273944 — net $2,201.83 NZD. Verify on MoJ.

Rubbish removal

Amount: $550.85
Awarded to: Landlord
Reason: Rubbish removal

Cleaning

Amount: $862.50
Awarded to: Landlord
Reason: Cleaning

Water rates

Amount: $364.32
Awarded to: Landlord
Reason: Water rates

Lock/key replacement

Amount: $397.16
Awarded to: Landlord
Reason: Lock/key replacement

Filing fee reimbursement

Amount: $27.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Claim types — money lines allowed on this order

Cleanliness Filing Fee Property damage Rubbish Removal Water Rates

Order

Suppression was granted in order 4670631 and that is continued in this order of the same terms. The Tribunal orders suppression of the Landlord name and identifying details.
Victoria Ilaoa must pay [The landlord/s] $2,201.83 immediately, calculated as shown in table below.

Reasons

The landlord attended the hearing, conducted via video conference. There was no appearance by the tenant.
This tenancy ended via a termination order on 18 October 2023 (TT4670631). That order also made orders for the bond release to the landlord and rent arrears.
There has been almost two years since the since the tenancy ended. Section 91A(2) Residential Tenancies Act 1096 was amended on 20 March 2025 to allow at (e): (e) if the landlord files the application no later than 2 years after the termination of the tenancy to which it relates, by transmission to an email address given by the tenant as an address for service;
The tenant email used was provided as an address for service in the tenancy agreement. I was satisfied service had completed and continued with the hearing.
The landlord has applied for rent arrears, compensation and reimbursement of the filing fee following the end of the tenancy. Given the prior order for rent arrears, that claim has already been determined and no orders relating to rent arrears can be made here.

How much is for water rates?

The landlord provided water rates invoices and a summary which prove the amount owing at the end of the tenancy for water rates was $364.32. These costs were notified in a timely manner and sought consumption costs only. This claim is awarded in full.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish.
The landlord had provided invoices for cleaning ($862.50) and rubbish removal ($550.85) but no photographic evidence. This was resolved through the use of screen sharing in the video conference. The exit inspection and photos were reviewed together using this method. These show the premises was left in a poor state with a lot of rubbish for removal. I am satisfied both invoices reflect reasonable costs as incurred by the landlord.
The tenant did not return the keys. A locksmith invoice for $397.16 evidenced the cost incurred.
The amounts ordered are proved. Filing fee
Because [The applicant/s] has substantially succeeded with the claim I have reimbursed the filing fee. Suppression
Section 95A RTA states regarding suppression orders that the Tribunal must, on the application of a party that has wholly or substantially succeeded in proceedings, order that the party’s name or identifying particulars not be published, unless the Tribunal considers that publication is in the public interest or is justified because of the party’s conduct or any other circumstances of the case.
Further, the Tribunal may, on the application of any party to proceedings or on its own initiative, having regard to the interests of the parties and to the public interest, order that all or part of the evidence given or the name or any identifying particulars of any witness or party not be published.
The landlord did not request suppression in its application. However, it did in a previous, published order and to maintain that I must order continued suppression of the landlord name and details.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5273944 — net $2,201.83 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rubbish removal	$550.85	Rubbish removal
Cleaning	$862.50	Cleaning
Water rates	$364.32	Water rates
Lock/key replacement	$397.16	Lock/key replacement
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$2,201.83
Total payable by Tenant to Landlord	$2,201.83

Claims and awards for application 5273944 — net $2,201.83 NZD. Verify on MoJ.

Rubbish removal

Amount: $550.85
Awarded to: Landlord
Reason: Rubbish removal

Cleaning

Amount: $862.50
Awarded to: Landlord
Reason: Cleaning

Water rates

Amount: $364.32
Awarded to: Landlord
Reason: Water rates

Lock/key replacement

Amount: $397.16
Awarded to: Landlord
Reason: Lock/key replacement

Filing fee reimbursement

Amount: $27.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Claim types — money lines allowed on this order

Cleanliness Filing Fee Property damage Rubbish Removal Water Rates

Order

Suppression was granted in order 4670631 and that is continued in this order of the same terms. The Tribunal orders suppression of the Landlord name and identifying details.
Victoria Ilaoa must pay [The landlord/s] $2,201.83 immediately, calculated as shown in table below.

Reasons

The landlord attended the hearing, conducted via video conference. There was no appearance by the tenant.
This tenancy ended via a termination order on 18 October 2023 (TT4670631). That order also made orders for the bond release to the landlord and rent arrears.
There has been almost two years since the since the tenancy ended. Section 91A(2) Residential Tenancies Act 1096 was amended on 20 March 2025 to allow at (e): (e) if the landlord files the application no later than 2 years after the termination of the tenancy to which it relates, by transmission to an email address given by the tenant as an address for service;
The tenant email used was provided as an address for service in the tenancy agreement. I was satisfied service had completed and continued with the hearing.
The landlord has applied for rent arrears, compensation and reimbursement of the filing fee following the end of the tenancy. Given the prior order for rent arrears, that claim has already been determined and no orders relating to rent arrears can be made here.

How much is for water rates?

The landlord provided water rates invoices and a summary which prove the amount owing at the end of the tenancy for water rates was $364.32. These costs were notified in a timely manner and sought consumption costs only. This claim is awarded in full.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish.
The landlord had provided invoices for cleaning ($862.50) and rubbish removal ($550.85) but no photographic evidence. This was resolved through the use of screen sharing in the video conference. The exit inspection and photos were reviewed together using this method. These show the premises was left in a poor state with a lot of rubbish for removal. I am satisfied both invoices reflect reasonable costs as incurred by the landlord.
The tenant did not return the keys. A locksmith invoice for $397.16 evidenced the cost incurred.
The amounts ordered are proved. Filing fee
Because [The applicant/s] has substantially succeeded with the claim I have reimbursed the filing fee. Suppression
Section 95A RTA states regarding suppression orders that the Tribunal must, on the application of a party that has wholly or substantially succeeded in proceedings, order that the party’s name or identifying particulars not be published, unless the Tribunal considers that publication is in the public interest or is justified because of the party’s conduct or any other circumstances of the case.
Further, the Tribunal may, on the application of any party to proceedings or on its own initiative, having regard to the interests of the parties and to the public interest, order that all or part of the evidence given or the name or any identifying particulars of any witness or party not be published.
The landlord did not request suppression in its application. However, it did in a previous, published order and to maintain that I must order continued suppression of the landlord name and details.

Tenancy Tribunal case 5273944 — Cleanliness

At a glance

Tenancy Tribunal case 5273944 — Cleanliness

At a glance

Award balance

Claims & awards

Order

Reasons

How much is for water rates?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is for water rates?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions