Tenantcheck Insights · Case study
Tenancy Tribunal case 5274800 — Property damage at 20 Rice Crescent, Papakura, Papakura 2110
Decided 19 Aug 2025 · Published 19 Aug 2025 · Application 5274800
- Property damage
- Cleanliness
At a glance
Key facts from the published tribunal order.
Location
Papakura
Tribunal region
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $3,945.18
- Bond payment as ordered
- −$3,000.00
- Total balance for Tenant to pay Landlord
- $945.18
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Replacement remotes for garage door and air conditioning unit | $293.25 | Replacement remotes for garage door and air conditioning unit | |
| Cleaning | $517.50 | Cleaning | |
| Rubbish removal | $862.50 | Rubbish removal | |
| Repairs to walls | $736.00 | Repairs to walls | |
Order
- [The tenant/s] tenant/s] must pay Baath Rentals Limited As Agent For Jitendra Sansanwal $945.18 immediately, calculated as shown in table below.
- The Bond Centre is to pay the bond of $3,000.00 (3355368-008) to Baath Rentals Limited As Agent For Jitendra Sansanwal immediately.
Reasons
- This application was scheduled to be heard by video conference. The tenant did not link to the Teams link provided to her and nor did she answer either of the two calls I made to her phone. The hearing proceeded in her absence.
- The landlord has applied for compensation, payment of the bond, and reimbursement of the filing fee following the end of the tenancy.
How much is owed for water rates?
- The tenancy ended on 18 February 2025. The landlord provided water rates invoices which prove the amount owing at the end of the tenancy - $1,508.93.
Did the tenant comply with their obligations at the end of the tenancy?
- At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
- The photographs show that the tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish. There was a particularly large amount of rubbish, including furniture, left in the garage.
- The tenant also did not return the remotes for the garage door and air conditioning unit.
- The amounts ordered to remedy these issues are proved by an invoice.
Is the tenant responsible for the damage to the premises?
- A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
- The before tenancy and after tenancy photos show that the walls in the laundry, dining room and bedrooms 1 and 2 were damage during the tenancy to an extent that was beyond fair wear and tear.
- The amounts ordered to repair the walls is proved by an invoice. Filing fee reimbursement
- I am also ordering the tenant to reimburse the filing fee to the landlord because the landlord was wholly successful with the claim against her. C ter Haar 19 August 2025
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s1, s40(1), s40(2)
Key findings
- Dispute theme: property damage
- Dispute theme: cleaning
Property management
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was Tenancy Tribunal case 5274800 about?
The tribunal order states: [The tenant/s] tenant/s] must pay Baath Rentals Limited As Agent For
How much money was awarded in case 5274800?
Cleaning: $517.50 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Property Damage: $293.25 awarded to landlord; Property Damage: $736.00 awarded to landlord; Rubbish Removal: $862.50 awarded to landlord; Water Rates: $1,508.93 awarded to landlord
What type of tenancy dispute was case 5274800?
The primary dispute was Property damage. Related themes: Cleanliness.
Where can I read the official tribunal order for case 5274800?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12283854-Tenancy_Tribunal_Order.pdf.
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