What was Tenancy Tribunal case 5276639 about?

The tribunal order states: [The tenant/s] tenant/s] must pay Bains Estates Limited $5,342.45 immediately, calculated

How much money was awarded in case 5276639?

Cleaning: $184.00 awarded to landlord; Cleaning: $250.00 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Property Damage: $430.00 awarded to landlord; Property Damage: $238.50 awarded to landlord; Property Damage: $250.00 awarded to landlord; Rent Arrears: $3,230.00 awarded to landlord; Stove Door: $267.95 awarded to landlord; Rubbish Removal: $465.00 awarded to landlord

What type of tenancy dispute was case 5276639?

The primary dispute was Rent arrears. Related themes: Property damage, Cleanliness.

Where can I read the official tribunal order for case 5276639?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12379765-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5276639 about?

The tribunal order states: [The tenant/s] tenant/s] must pay Bains Estates Limited $5,342.45 immediately, calculated

How much money was awarded in case 5276639?

Cleaning: $184.00 awarded to landlord; Cleaning: $250.00 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Property Damage: $430.00 awarded to landlord; Property Damage: $238.50 awarded to landlord; Property Damage: $250.00 awarded to landlord; Rent Arrears: $3,230.00 awarded to landlord; Stove Door: $267.95 awarded to landlord; Rubbish Removal: $465.00 awarded to landlord

What type of tenancy dispute was case 5276639?

The primary dispute was Rent arrears. Related themes: Property damage, Cleanliness.

Where can I read the official tribunal order for case 5276639?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12379765-Tenancy_Tribunal_Order.pdf.

32A Walpole Avenue, Hillpark, Auckland 2102 Tenancy Tribunal Case 5276639 — Rent arrears

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32A Walpole Avenue, Hillpark, Auckland 2102 Tenancy Tribunal Case 5276639 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5276639 — net $5,342.45 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 30 May 2025(minus the already refunded	$3,230.00	Rent arrears to 30 May 2025(minus the already refunded
Labour to remove rubbish, repair and touch up hallway wall damage and kitchen	$430.00	Labour to remove rubbish, repair and touch up hallway wall damage and kitchen
Lock/key replacement	$238.50	Lock/key replacement
Repair of lounge vertical blind	$250.00	Repair of lounge vertical blind
Rubbish removal: Skip bin hire	$465.00	Rubbish removal: Skip bin hire
Repairs: Stove door	$267.95	Repairs: Stove door
Cleaning	$250.00	Cleaning
Carpet Cleaning: Stain removal	$184.00	Carpet Cleaning: Stain removal
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$5,342.45
Total payable by Tenant to Landlord	$5,342.45

Claims and awards for application 5276639 — net $5,342.45 NZD. Verify on MoJ.

Rent arrears to 30 May 2025(minus the already refunded

Amount: $3,230.00
Awarded to: Landlord
Reason: Rent arrears to 30 May 2025(minus the already refunded

Labour to remove rubbish, repair and touch up hallway wall damage and kitchen

Amount: $430.00
Awarded to: Landlord
Reason: Labour to remove rubbish, repair and touch up hallway wall damage and kitchen

Lock/key replacement

Amount: $238.50
Awarded to: Landlord
Reason: Lock/key replacement

Repair of lounge vertical blind

Amount: $250.00
Awarded to: Landlord
Reason: Repair of lounge vertical blind

Rubbish removal: Skip bin hire

Amount: $465.00
Awarded to: Landlord

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Property damage Rent arrears Rubbish Removal

Order

[The tenant/s] tenant/s] must pay Bains Estates Limited $5,342.45 immediately, calculated as shown in table below.

Reasons

The landlord attended the hearing. The tenant did not.
I am satisfied that the tenant had received proper notice of the hearing time, date and place and chose not to attend. I called the tenant twice on the number provided. The first time the tenant answered and when she was made aware that it was the Tribunal calling for the hearing, she hung up the phone. My subsequent call went to voice mail. The hearing proceeded without the tenant.
The landlord has applied for rent arrears, compensation, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 30 May 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy, after the bond amount was deducted from the rent arrears owing.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
The tenant did not return the keys.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The landlord claims the following damage was caused during the tenancy: a. The oven door was broken and did open and close properly from careless use. It required repair; and b. The paint on the hallway and kitchen walls needed touch up after being marked from careless acts or omissions by the tenant or by a person for whose actions or omissions the tenant is also responsible.
The landlord has provided photographic evidence that proves on the balance of probabilities the damage was caused by the tenant’s careless acts or omissions and that the nature of the damage suggests it is more likely than not the damage is more than fair wear and tear. The tenant has not disproved liability for the damage.
The amounts ordered are proved.
I have considered betterment and depreciation. The landlord should be returned to the position they would have been in had the tenant not breached their obligations and should not be better or worse off. In calculating depreciation, I have considered the age and condition of the items at the start of the tenancy and their likely useful lifespan. Reimbursement of filing fee
Section 102(4) of the RTA confirms that applicants that are wholly or substantially successful in proving their claims will have their filing fee reimbursed.
Because Bains Estates Limited has wholly succeeded with the claim I must reimburse the filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5276639 — net $5,342.45 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 30 May 2025(minus the already refunded	$3,230.00	Rent arrears to 30 May 2025(minus the already refunded
Labour to remove rubbish, repair and touch up hallway wall damage and kitchen	$430.00	Labour to remove rubbish, repair and touch up hallway wall damage and kitchen
Lock/key replacement	$238.50	Lock/key replacement
Repair of lounge vertical blind	$250.00	Repair of lounge vertical blind
Rubbish removal: Skip bin hire	$465.00	Rubbish removal: Skip bin hire
Repairs: Stove door	$267.95	Repairs: Stove door
Cleaning	$250.00	Cleaning
Carpet Cleaning: Stain removal	$184.00	Carpet Cleaning: Stain removal
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$5,342.45
Total payable by Tenant to Landlord	$5,342.45

Claims and awards for application 5276639 — net $5,342.45 NZD. Verify on MoJ.

Rent arrears to 30 May 2025(minus the already refunded

Amount: $3,230.00
Awarded to: Landlord
Reason: Rent arrears to 30 May 2025(minus the already refunded

Labour to remove rubbish, repair and touch up hallway wall damage and kitchen

Amount: $430.00
Awarded to: Landlord
Reason: Labour to remove rubbish, repair and touch up hallway wall damage and kitchen

Lock/key replacement

Amount: $238.50
Awarded to: Landlord
Reason: Lock/key replacement

Repair of lounge vertical blind

Amount: $250.00
Awarded to: Landlord
Reason: Repair of lounge vertical blind

Rubbish removal: Skip bin hire

Amount: $465.00
Awarded to: Landlord

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Property damage Rent arrears Rubbish Removal

Order

[The tenant/s] tenant/s] must pay Bains Estates Limited $5,342.45 immediately, calculated as shown in table below.

Reasons

The landlord attended the hearing. The tenant did not.
I am satisfied that the tenant had received proper notice of the hearing time, date and place and chose not to attend. I called the tenant twice on the number provided. The first time the tenant answered and when she was made aware that it was the Tribunal calling for the hearing, she hung up the phone. My subsequent call went to voice mail. The hearing proceeded without the tenant.
The landlord has applied for rent arrears, compensation, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 30 May 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy, after the bond amount was deducted from the rent arrears owing.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
The tenant did not return the keys.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The landlord claims the following damage was caused during the tenancy: a. The oven door was broken and did open and close properly from careless use. It required repair; and b. The paint on the hallway and kitchen walls needed touch up after being marked from careless acts or omissions by the tenant or by a person for whose actions or omissions the tenant is also responsible.
The landlord has provided photographic evidence that proves on the balance of probabilities the damage was caused by the tenant’s careless acts or omissions and that the nature of the damage suggests it is more likely than not the damage is more than fair wear and tear. The tenant has not disproved liability for the damage.
The amounts ordered are proved.
I have considered betterment and depreciation. The landlord should be returned to the position they would have been in had the tenant not breached their obligations and should not be better or worse off. In calculating depreciation, I have considered the age and condition of the items at the start of the tenancy and their likely useful lifespan. Reimbursement of filing fee
Section 102(4) of the RTA confirms that applicants that are wholly or substantially successful in proving their claims will have their filing fee reimbursed.
Because Bains Estates Limited has wholly succeeded with the claim I must reimburse the filing fee.

Tenancy Tribunal case 5276639 — Rent arrears at 32A Walpole Avenue, Hillpark, Auckland 2102

At a glance

Tenancy Tribunal case 5276639 — Rent arrears at 32A Walpole Avenue, Hillpark, Auckland 2102

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.