Tenantcheck Insights
Tenantcheck Insights · Case study
Decided 13 Oct 2025 · Published 13 Oct 2025 · Application 5282019
Key facts from the published tribunal order.
Location
Auckland
Tribunal region
Adjudicator
J Tam
Tenantcheck Insights · Case study
Decided 13 Oct 2025 · Published 13 Oct 2025 · Application 5282019
Key facts from the published tribunal order.
Location
Auckland
Tribunal region
Adjudicator
J Tam
Dispute themes
Gross awards, any bond applied per the order, and the remaining balance payable.
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Rubbish removal: remove damaged kitchen cupboard and rubbish external and internal | $2,500.00 | Rubbish removal: remove damaged kitchen cupboard and rubbish external and internal | |
| Rent arrears to 10 March 2025 | $13,901.79 | Rent arrears to 10 March 2025 | |
| Water rates | $4,081.07 | Water rates | |
| Repairs: walls, doors and windows | $11,500.00 | Repairs: walls, doors and windows | |
| Repairs: bathroom | $7,475.00 | Repairs: bathroom | |
| Repairs: toilet | $1,500.00 | Repairs: toilet | |
| Repairs: kitchen | $7,245.00 | Repairs: kitchen | |
| Repairs: laundry, including flooring | $2,415.00 | Repairs: laundry, including flooring | |
| Repairs: hot water cylinder replacement | $3,450.00 | Repairs: hot water cylinder replacement | |
| Repairs: heatpump replacement | $2,875.00 | Repairs: heatpump replacement | |
| Filing fee reimbursement | $27.00 | Filing fee reimbursement | |
| Net award | $55,469.86 | ||
| Total payable by Tenant to Landlord | $55,469.86 |
Claims and awards for application 5282019 — net $55,469.86 NZD. Verify on MoJ.
Rubbish removal: remove damaged kitchen cupboard and rubbish external and internal
Rent arrears to 10 March 2025
Water rates
Repairs: walls, doors and windows
Repairs: bathroom
Claim types — money lines allowed on this order
Topics are dispute themes across the order (not the same as claim-type money lines).
s40(1), s40(2), s49B(1)
Common questions about this Tenancy Tribunal case.
The tribunal order states: [The tenant/s] must pay Pro Management (Auckland) Limited $55,469.86
Filing Fee: $27.00 awarded to landlord; Rent Arrears: $13,901.79 awarded to landlord; Bathroom: $7,475.00 awarded to landlord; Property Damage: $2,875.00 awarded to landlord; Property Damage: $3,450.00 awarded to landlord; Kitchen: $7,245.00 awarded to landlord; Laundry, Including Flooring: $2,415.00 awarded to landlord; Toilet: $1,500.00 awarded to landlord; Walls, Doors And Windows: $11,500.00 awarded to landlord; Rubbish Removal: $2,500.00 awarded to landlord; Water Rates: $4,081.07 awarded to landlord
The primary dispute was Property damage. Related themes: Rent arrears.
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12549718-Tenancy_Tribunal_Order.pdf.
Dispute themes
Gross awards, any bond applied per the order, and the remaining balance payable.
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Rubbish removal: remove damaged kitchen cupboard and rubbish external and internal | $2,500.00 | Rubbish removal: remove damaged kitchen cupboard and rubbish external and internal | |
| Rent arrears to 10 March 2025 | $13,901.79 | Rent arrears to 10 March 2025 | |
| Water rates | $4,081.07 | Water rates | |
| Repairs: walls, doors and windows | $11,500.00 | Repairs: walls, doors and windows | |
| Repairs: bathroom | $7,475.00 | Repairs: bathroom | |
| Repairs: toilet | $1,500.00 | Repairs: toilet | |
| Repairs: kitchen | $7,245.00 | Repairs: kitchen | |
| Repairs: laundry, including flooring | $2,415.00 | Repairs: laundry, including flooring | |
| Repairs: hot water cylinder replacement | $3,450.00 | Repairs: hot water cylinder replacement | |
| Repairs: heatpump replacement | $2,875.00 | Repairs: heatpump replacement | |
| Filing fee reimbursement | $27.00 | Filing fee reimbursement | |
| Net award | $55,469.86 | ||
| Total payable by Tenant to Landlord | $55,469.86 |
Claims and awards for application 5282019 — net $55,469.86 NZD. Verify on MoJ.
Rubbish removal: remove damaged kitchen cupboard and rubbish external and internal
Rent arrears to 10 March 2025
Water rates
Repairs: walls, doors and windows
Repairs: bathroom
Claim types — money lines allowed on this order
Topics are dispute themes across the order (not the same as claim-type money lines).
s40(1), s40(2), s49B(1)
Common questions about this Tenancy Tribunal case.
The tribunal order states: [The tenant/s] must pay Pro Management (Auckland) Limited $55,469.86
Filing Fee: $27.00 awarded to landlord; Rent Arrears: $13,901.79 awarded to landlord; Bathroom: $7,475.00 awarded to landlord; Property Damage: $2,875.00 awarded to landlord; Property Damage: $3,450.00 awarded to landlord; Kitchen: $7,245.00 awarded to landlord; Laundry, Including Flooring: $2,415.00 awarded to landlord; Toilet: $1,500.00 awarded to landlord; Walls, Doors And Windows: $11,500.00 awarded to landlord; Rubbish Removal: $2,500.00 awarded to landlord; Water Rates: $4,081.07 awarded to landlord
The primary dispute was Property damage. Related themes: Rent arrears.
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12549718-Tenancy_Tribunal_Order.pdf.
Repairs: toilet
Repairs: kitchen
Repairs: laundry, including flooring
Repairs: hot water cylinder replacement
Repairs: heatpump replacement
Filing fee reimbursement
Net award
Landlord $55,469.86
Total payable by Tenant to Landlord
Landlord $55,469.86
Repairs: toilet
Repairs: kitchen
Repairs: laundry, including flooring
Repairs: hot water cylinder replacement
Repairs: heatpump replacement
Filing fee reimbursement
Net award
Landlord $55,469.86
Total payable by Tenant to Landlord
Landlord $55,469.86
