How much money was awarded in case 5293984?

Cleaning: $220.00 awarded to landlord; Cleaning: $50.00 awarded to landlord; Cleaning: $50.00 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Property Damage: $99.30 awarded to landlord; Rent Arrears: $1,432.86 awarded to landlord; Rubbish Removal: $1,403.40 awarded to landlord

What type of tenancy dispute was case 5293984?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5293984?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12320351-Tenancy_Tribunal_Order.pdf.

How much money was awarded in case 5293984?

Cleaning: $220.00 awarded to landlord; Cleaning: $50.00 awarded to landlord; Cleaning: $50.00 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Property Damage: $99.30 awarded to landlord; Rent Arrears: $1,432.86 awarded to landlord; Rubbish Removal: $1,403.40 awarded to landlord

What type of tenancy dispute was case 5293984?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5293984?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12320351-Tenancy_Tribunal_Order.pdf.

55 Cutts Road, Russley, Christchurch 8042 Tenancy Tribunal Case 5293984 — Rent arrears

Q: What was the outcome of Tenancy Tribunal case 5293984?

The tribunal order states: The Notice of Hearing is to be treated as served on the tenants on 9 July 2025.

Order

Claims and awards in Tenancy Tribunal application 5293984 — net $922.56 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$1,432.86	Rent arrears
Carpet Cleaning	$220.00	Carpet Cleaning
Cleaning	$50.00	Cleaning
Oven/stove cleaning	$50.00	Cleaning
Rubbish removal	$1,403.40	Rubbish removal
Lock/key replacement: garage remote	$99.30	Lock/key replacement: garage remote
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$922.56
Total payable by Tenant to Landlord	$922.56

The Notice of Hearing is to be treated as served on the tenants on 9 July 2025.

Logan Daniel Casey-Scannell and Jeanna Duggan must pay Wongeoon Vast Limited As Agent For Owner $922.56 immediately, calculated as shown in table below.

The Bond Centre is to pay the bond of $2,360.00 (5077204-010) to Wongeoon Vast Limited As Agent For Owner immediately.

Reasons

Mr Wongeoon attended on behalf of the landlord. The tenants did not attend.

The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy. Can the Notice of Hearing be treated as served under the Residential Tenancies Act 1986 (the Act)?

The application was filed more than two months after the end of the tenancy (but less than two years) so the usual service rules no longer apply.

The application must be served either personally on the tenant, on someone over the age of 16 living at address where the tenant now lives, or by post to an address provided by the tenant within two months before the application was made or by transmission to an email address given by the tenant as an address for service. See section 91A(2) Residential Tenancies Act 1986.

The application has not been served in accordance with these requirements.

There was no address for service provided by the tenants on the Tenancy agreement (email or otherwise).

The tenants’ email addresses may have been provided as an address for service on the bond lodgement form, but the landlord was not able to obtain a copy of that form from the Bond Centre despite making considerable efforts to do so.

The landlord provided evidence that Ms Duggan has used the same email address over a number of years and whilst tenant of more than one tenancy that the landlord company has managed. She has also used the same addresses to apply for other tenancies under the landlord’s management. This is over a period of four years and seven months (up to the end of this tenancy).

The landlord has no other method of contact for the tenants, and they responded to emails sent to the email addresses used right up to the end of this tenancy. There has been no automated response to more recent emails suggesting that the addresses are no longer valid or current.

The tenants have never applied for the bond to be refunded and have never responded to any landlord attempts at contact since the end of the tenancy.

In these circumstances I am satisfied that the notice of hearing can be treated as having been served on the date which it was sent to the tenants by email by this Tribunal (9 July 2025).

Text messages were also sent to both tenants to remind them about the upcoming hearing.

How much is owed for rent?

The tenancy ended on 26 August 2024. The landlord provided rent records which prove the amount owing at the end of the tenancy, being $1,432.86.

The amount ordered is proved.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) of the Act.

The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.

The tenant did not return the garage door remote.

The landlord provided photographs, invoices and emails to support its claim for cleaning, rubbish removal and replacement of the remote following the end of the tenancy.

The amount of rubbish left at the property was substantial and included bulky and/or heavy items. Outbuildings and areas of the garden were full of abandoned and broken furnishings. Dumping fees alone totalled $803.40.

The interior of the property required additional cleaning, (including in the kitchen and oven) and the carpets required professional cleaning due to the lingering dog smell.

The amounts ordered are proved.

As Wongeoon Vast Limited As Agent For Owner has wholly succeeded with the claim I must reimburse the filing fee.

Claims and awards in Tenancy Tribunal application 5293984 — net $922.56 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$1,432.86	Rent arrears
Carpet Cleaning	$220.00	Carpet Cleaning
Cleaning	$50.00	Cleaning
Oven/stove cleaning	$50.00	Cleaning
Rubbish removal	$1,403.40	Rubbish removal
Lock/key replacement: garage remote	$99.30	Lock/key replacement: garage remote
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$922.56
Total payable by Tenant to Landlord	$922.56

Order

The Notice of Hearing is to be treated as served on the tenants on 9 July 2025.
Logan Daniel Casey-Scannell and Jeanna Duggan must pay Wongeoon Vast Limited As Agent For Owner $922.56 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,360.00 (5077204-010) to Wongeoon Vast Limited As Agent For Owner immediately.

Reasons

Mr Wongeoon attended on behalf of the landlord. The tenants did not attend.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy. Can the Notice of Hearing be treated as served under the Residential Tenancies Act 1986 (the Act)?
The application was filed more than two months after the end of the tenancy (but less than two years) so the usual service rules no longer apply.
The application must be served either personally on the tenant, on someone over the age of 16 living at address where the tenant now lives, or by post to an address provided by the tenant within two months before the application was made or by transmission to an email address given by the tenant as an address for service. See section 91A(2) Residential Tenancies Act 1986.
The application has not been served in accordance with these requirements.
There was no address for service provided by the tenants on the Tenancy agreement (email or otherwise).
The tenants’ email addresses may have been provided as an address for service on the bond lodgement form, but the landlord was not able to obtain a copy of that form from the Bond Centre despite making considerable efforts to do so.
The landlord provided evidence that Ms Duggan has used the same email address over a number of years and whilst tenant of more than one tenancy that the landlord company has managed. She has also used the same addresses to apply for other tenancies under the landlord’s management. This is over a period of four years and seven months (up to the end of this tenancy).
The landlord has no other method of contact for the tenants, and they responded to emails sent to the email addresses used right up to the end of this tenancy. There has been no automated response to more recent emails suggesting that the addresses are no longer valid or current.
The tenants have never applied for the bond to be refunded and have never responded to any landlord attempts at contact since the end of the tenancy.
In these circumstances I am satisfied that the notice of hearing can be treated as having been served on the date which it was sent to the tenants by email by this Tribunal (9 July 2025).
Text messages were also sent to both tenants to remind them about the upcoming hearing.

How much is owed for rent?

The tenancy ended on 26 August 2024. The landlord provided rent records which prove the amount owing at the end of the tenancy, being $1,432.86.
The amount ordered is proved.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) of the Act.
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
The tenant did not return the garage door remote.
The landlord provided photographs, invoices and emails to support its claim for cleaning, rubbish removal and replacement of the remote following the end of the tenancy.
The amount of rubbish left at the property was substantial and included bulky and/or heavy items. Outbuildings and areas of the garden were full of abandoned and broken furnishings. Dumping fees alone totalled $803.40.
The interior of the property required additional cleaning, (including in the kitchen and oven) and the carpets required professional cleaning due to the lingering dog smell.
The amounts ordered are proved.
As Wongeoon Vast Limited As Agent For Owner has wholly succeeded with the claim I must reimburse the filing fee.

Tenancy Tribunal case 5293984 — Rent arrears at 55 Cutts Road, Russley, Christchurch 8042

At a glance

Tenancy Tribunal case 5293984 — Rent arrears at 55 Cutts Road, Russley, Christchurch 8042

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions