How much money was awarded in case 5300914?

Bailiffs: $258.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lightbulbs: $30.00 awarded to landlord; Property Damage: $342.07 awarded to landlord; Property Damage: $4,942.50 awarded to landlord; Rent Arrears: $6,085.71 awarded to landlord; Rubbish Removal: $2,300.00 awarded to landlord; Rubbish Removal: $1,817.00 awarded to landlord; Water Rates: $790.44 awarded to landlord

What type of tenancy dispute was case 5300914?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5300914?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13327453-Tribunal_Order.pdf.

How much money was awarded in case 5300914?

Bailiffs: $258.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lightbulbs: $30.00 awarded to landlord; Property Damage: $342.07 awarded to landlord; Property Damage: $4,942.50 awarded to landlord; Rent Arrears: $6,085.71 awarded to landlord; Rubbish Removal: $2,300.00 awarded to landlord; Rubbish Removal: $1,817.00 awarded to landlord; Water Rates: $790.44 awarded to landlord

What type of tenancy dispute was case 5300914?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5300914?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13327453-Tribunal_Order.pdf.

207 Golf Road, Titirangi, Auckland 0604 Tenancy Tribunal Case 5300914 — Rent arrears

Q: What was the outcome of Tenancy Tribunal case 5300914?

The tribunal order states: Brooke Maree Ostermann must pay Ihome Property Management Limited as agent for

Order

Brooke Maree Ostermann must pay Ihome Property Management Limited as agent for Jie Chen & Robert Song $16,593.72 immediately, calculated as shown in table below. DescriptionLandlord Rent arrears to 5 July 2025$6,085.71 Water rates$790.44 Cleaning and rubbish removal$2,300.00 Rubbish removal$1,817.00 Lock/key replacement$342.07 Light bulbs x 3$30.00 Bailiffs$258.00 Repairs$4,942.50 Filing fee reimbursement$28.00 Total award$16,593.72

Reasons

Claims and awards in Tenancy Tribunal application 5300914. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 5 July 2025	$6,085.71	Rent arrears to 5 July 2025
Water rates	$790.44	Water rates
Cleaning and rubbish removal	$2,300.00	Cleaning and rubbish removal
Rubbish removal	$1,817.00	Rubbish removal
Lock/key replacement	$342.07	Lock/key replacement
Light bulbs x 3	$30.00	Light bulbs x 3
Bailiffs	$258.00	Bailiffs
Repairs	$4,942.50	Repairs
Filing fee reimbursement	$28.00	Filing fee reimbursement

The landlord’s property manager’s agents attended the hearing.

The tenant did not attend. The hearing proceeded in their absence.

The landlord has applied for rent arrears, water arrears, compensation to restore the premises, and reimbursement of the filing fee following the end of the tenancy. Is the tenant liable for rent arrears, water arrears, and bailiffs’ fees?

The tenancy ended by Tribunal order on 13 May 2025. However, the tenant remained in the premises. The bailiffs attended but the tenant the landlord allowed the tenant a further two weeks in the premises on Police’s advice when Police had attended the premises on an unrelated incident at the premises on 4 June 2025. The tenant again failed to move out after the additional two weeks. They eventually moved out on 5 July 2025.

The landlord provided a rent summary and water rates invoices which prove the amounts owing at the vacate date for rent and water.

The Tribunal allows the bailiffs’ fees.

Did the tenant breach their end of tenancy duties?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. The tenant must also replace standard light bulbs. 1

The landlord’s photographs prove that the tenant did not leave the premises reasonably clean and tidy, did not remove all rubbish, did not return the keys, and failed to replace three light bulbs. The landlord provided its invoices for the costs it incurred to address these breaches.

The Tribunal orders the tenant to compensate the landlord for its costs for cleaning rubbish removal, lock and key replacement, and light bulbs as set out in the table above. 1 Residential Tenancies Act 1986 (RTA) s 45(1)(e).

Is the tenant liable for the damage to the premises?

The landlord claims for the cost of replacing 13 door handles, tapware, a basin trap, a shower head, copper pipes, metal guttering, a bath spout, and repairing 10 wall or door holes, hallway framing, and a damaged wardrobe door.

Tenants are liable for the actions of people at the premises with their permission. 2 Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. 3 Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. 4

The landlord provided photographs that proved the alleged damage and missing fixtures and invoices to substantiate its losses. The tenant and/or their associates likely removed items such as the copper pipes to sell as scrap metal. The wall and door damage has the appearance of deliberately caused damage.

The damage to the premises occurred during the tenancy and is more than fair wear and tear. The tenant has not proved they did not carelessly or intentionally cause or permit the damage.

The Tribunal is satisfied on the balance of probabilities of the tenant’s liability and the landlord’s associated losses. Filing fee

The tenant must reimburse the landlord for the filing fee.

Claims and awards in Tenancy Tribunal application 5300914. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 5 July 2025	$6,085.71	Rent arrears to 5 July 2025
Water rates	$790.44	Water rates
Cleaning and rubbish removal	$2,300.00	Cleaning and rubbish removal
Rubbish removal	$1,817.00	Rubbish removal
Lock/key replacement	$342.07	Lock/key replacement
Light bulbs x 3	$30.00	Light bulbs x 3
Bailiffs	$258.00	Bailiffs
Repairs	$4,942.50	Repairs
Filing fee reimbursement	$28.00	Filing fee reimbursement

Order

Reasons

The landlord’s property manager’s agents attended the hearing.
The tenant did not attend. The hearing proceeded in their absence.
The landlord has applied for rent arrears, water arrears, compensation to restore the premises, and reimbursement of the filing fee following the end of the tenancy. Is the tenant liable for rent arrears, water arrears, and bailiffs’ fees?
The tenancy ended by Tribunal order on 13 May 2025. However, the tenant remained in the premises. The bailiffs attended but the tenant the landlord allowed the tenant a further two weeks in the premises on Police’s advice when Police had attended the premises on an unrelated incident at the premises on 4 June 2025. The tenant again failed to move out after the additional two weeks. They eventually moved out on 5 July 2025.
The landlord provided a rent summary and water rates invoices which prove the amounts owing at the vacate date for rent and water.
The Tribunal allows the bailiffs’ fees.

Did the tenant breach their end of tenancy duties?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. The tenant must also replace standard light bulbs. 1
The landlord’s photographs prove that the tenant did not leave the premises reasonably clean and tidy, did not remove all rubbish, did not return the keys, and failed to replace three light bulbs. The landlord provided its invoices for the costs it incurred to address these breaches.
The Tribunal orders the tenant to compensate the landlord for its costs for cleaning rubbish removal, lock and key replacement, and light bulbs as set out in the table above. 1 Residential Tenancies Act 1986 (RTA) s 45(1)(e).

Is the tenant liable for the damage to the premises?

The landlord claims for the cost of replacing 13 door handles, tapware, a basin trap, a shower head, copper pipes, metal guttering, a bath spout, and repairing 10 wall or door holes, hallway framing, and a damaged wardrobe door.
Tenants are liable for the actions of people at the premises with their permission. 2 Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. 3 Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. 4
The landlord provided photographs that proved the alleged damage and missing fixtures and invoices to substantiate its losses. The tenant and/or their associates likely removed items such as the copper pipes to sell as scrap metal. The wall and door damage has the appearance of deliberately caused damage.
The damage to the premises occurred during the tenancy and is more than fair wear and tear. The tenant has not proved they did not carelessly or intentionally cause or permit the damage.
The Tribunal is satisfied on the balance of probabilities of the tenant’s liability and the landlord’s associated losses. Filing fee
The tenant must reimburse the landlord for the filing fee.

Tenancy Tribunal case 5300914 — Rent arrears at 207 Golf Road, Titirangi, Auckland 0604

At a glance

Tenancy Tribunal case 5300914 — Rent arrears at 207 Golf Road, Titirangi, Auckland 0604

At a glance

Claims & awards

Order

Reasons

Did the tenant breach their end of tenancy duties?

Is the tenant liable for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Claims & awards

Order

Reasons

Did the tenant breach their end of tenancy duties?

Is the tenant liable for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions