What was Tenancy Tribunal case 5301363 about?

The tribunal order states: The Bond Centre is to pay the bond of $3,120.00 (3782722-009) to Arrow

How much money was awarded in case 5301363?

Filing Fee: $28.00 awarded to landlord; Property Damage: $227.70 awarded to landlord; Rent Arrears: $3,600.00 awarded to landlord; Rubbish Removal: $943.00 awarded to landlord; Water Rates: $425.62 awarded to landlord

What type of tenancy dispute was case 5301363?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5301363?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12587057-Tribunal_Order.pdf.

What was Tenancy Tribunal case 5301363 about?

The tribunal order states: The Bond Centre is to pay the bond of $3,120.00 (3782722-009) to Arrow

How much money was awarded in case 5301363?

Filing Fee: $28.00 awarded to landlord; Property Damage: $227.70 awarded to landlord; Rent Arrears: $3,600.00 awarded to landlord; Rubbish Removal: $943.00 awarded to landlord; Water Rates: $425.62 awarded to landlord

What type of tenancy dispute was case 5301363?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5301363?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12587057-Tribunal_Order.pdf.

14 Arrowsmith Drive, Clover Park, Auckland 2019 Tenancy Tribunal Case 5301363 — Rent arrears

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14 Arrowsmith Drive, Clover Park, Auckland 2019 Tenancy Tribunal Case 5301363 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5301363 — net $2,104.32 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 14/04/2025	$3,600.00	Rent arrears to 14/04/2025
Water rates to 15/04/2025	$425.62	Water rates to 15/04/2025
Lock/key replacement	$227.70	Lock/key replacement
Rubbish removal	$943.00	Rubbish removal
Filing fee	$28.00	Filing fee
Net award	$2,104.32
Total payable by Tenant to Landlord	$2,104.32

Claims and awards for application 5301363 — net $2,104.32 NZD. Verify on MoJ.

Rent arrears to 14/04/2025

Amount: $3,600.00
Awarded to: Landlord
Reason: Rent arrears to 14/04/2025

Water rates to 15/04/2025

Amount: $425.62
Awarded to: Landlord
Reason: Water rates to 15/04/2025

Lock/key replacement

Amount: $227.70
Awarded to: Landlord
Reason: Lock/key replacement

Rubbish removal

Amount: $943.00
Awarded to: Landlord
Reason: Rubbish removal

Filing fee

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee

Claim types — money lines allowed on this order

Filing Fee Property damage Rent arrears Rubbish Removal Water Rates

Order

The Bond Centre is to pay the bond of $3,120.00 (3782722-009) to Arrow Property Management Limited immediately.
Tiana Waru must pay Arrow Property Management Limited $2,104.32 immediately, calculated as shown in table below:
The tenancy commenced on 29 June 2021 and expired on 14 April 2025, being the date that marked 21 days from the tenant’s notice to terminate the tenancy.
The landlord seeks the following amounts: a) Rent arrears: $3,600.00 b) Water rates: $425.62; c) Rubbish removal and light bulb replacement: $2,829.29; d) Window cleaning: $80.00; and e) Locksmith charges: $227.70. f) Application filing fee: $28.00

Is the tenant liable for rent and water rates arrears?

The applicant has provided rent and water rate records evidencing the amounts owing. I am satisfied that these records are accurate and reliable. Accordingly, rent arrears and water rates are awarded as claimed.

Is the tenant liable for the rubbish removal and light bulb replacement costs?

The applicant has sought compensation for an invoice of $2,829.29 for rubbish removal and the hire of three skip bins. The invoice includes 26 hours of labour. The photographs, whilst they show the amount of rubbish was not insignificant, it raises serious questions as to whether it reasonably required three skips, and it appears highly unlikely that rubbish largely confined to one area of the house would have taken 26 hours to clear.
The claimed amount is therefore not credible. While I accept that there was rubbish left in breach of the tenant’s obligations under section 40(1)(e)(iii) of the Residential Tenancies Act to remove rubbish at the end of the tenancy, and I am also satisfied that the tenant failed to maintain the light bulbs as required, it is appropriate, in light of these discrepancies, to award one third of the total costs sought.

Is the tenant liable for the window cleaning cost?

7. The applicant has sought $80 for window cleaning. While it is possible that the windows required cleaning, the landlord has not provided any evidence to substantiate that the work was necessary. As the burden of proof rests with the applicant, this claim is not proven and is therefore dismissed.

Is the tenant liable for the lock replacement costs?

The applicant has provided an invoice seeking reimbursement of $227.70 for the replacement of the locks at the end of the tenancy. The applicant advises that the tenant did not return the keys as required under section 40(1)(iv) of the Residential Tenancies Act 1986. I am satisfied that the tenant did not comply with this obligation, and accordingly, this cost is awarded. The application filing fee:
Because Arrow Property Management Limited has substantially succeeded with the claim I have reimbursed the filing fee. H Ben Fayed 20 October 2025

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5301363 — net $2,104.32 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 14/04/2025	$3,600.00	Rent arrears to 14/04/2025
Water rates to 15/04/2025	$425.62	Water rates to 15/04/2025
Lock/key replacement	$227.70	Lock/key replacement
Rubbish removal	$943.00	Rubbish removal
Filing fee	$28.00	Filing fee
Net award	$2,104.32
Total payable by Tenant to Landlord	$2,104.32

Claims and awards for application 5301363 — net $2,104.32 NZD. Verify on MoJ.

Rent arrears to 14/04/2025

Amount: $3,600.00
Awarded to: Landlord
Reason: Rent arrears to 14/04/2025

Water rates to 15/04/2025

Amount: $425.62
Awarded to: Landlord
Reason: Water rates to 15/04/2025

Lock/key replacement

Amount: $227.70
Awarded to: Landlord
Reason: Lock/key replacement

Rubbish removal

Amount: $943.00
Awarded to: Landlord
Reason: Rubbish removal

Filing fee

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee

Claim types — money lines allowed on this order

Filing Fee Property damage Rent arrears Rubbish Removal Water Rates

Order

The Bond Centre is to pay the bond of $3,120.00 (3782722-009) to Arrow Property Management Limited immediately.
Tiana Waru must pay Arrow Property Management Limited $2,104.32 immediately, calculated as shown in table below:
The tenancy commenced on 29 June 2021 and expired on 14 April 2025, being the date that marked 21 days from the tenant’s notice to terminate the tenancy.
The landlord seeks the following amounts: a) Rent arrears: $3,600.00 b) Water rates: $425.62; c) Rubbish removal and light bulb replacement: $2,829.29; d) Window cleaning: $80.00; and e) Locksmith charges: $227.70. f) Application filing fee: $28.00

Is the tenant liable for rent and water rates arrears?

The applicant has provided rent and water rate records evidencing the amounts owing. I am satisfied that these records are accurate and reliable. Accordingly, rent arrears and water rates are awarded as claimed.

Is the tenant liable for the rubbish removal and light bulb replacement costs?

The applicant has sought compensation for an invoice of $2,829.29 for rubbish removal and the hire of three skip bins. The invoice includes 26 hours of labour. The photographs, whilst they show the amount of rubbish was not insignificant, it raises serious questions as to whether it reasonably required three skips, and it appears highly unlikely that rubbish largely confined to one area of the house would have taken 26 hours to clear.
The claimed amount is therefore not credible. While I accept that there was rubbish left in breach of the tenant’s obligations under section 40(1)(e)(iii) of the Residential Tenancies Act to remove rubbish at the end of the tenancy, and I am also satisfied that the tenant failed to maintain the light bulbs as required, it is appropriate, in light of these discrepancies, to award one third of the total costs sought.

Is the tenant liable for the window cleaning cost?

7. The applicant has sought $80 for window cleaning. While it is possible that the windows required cleaning, the landlord has not provided any evidence to substantiate that the work was necessary. As the burden of proof rests with the applicant, this claim is not proven and is therefore dismissed.

Is the tenant liable for the lock replacement costs?

The applicant has provided an invoice seeking reimbursement of $227.70 for the replacement of the locks at the end of the tenancy. The applicant advises that the tenant did not return the keys as required under section 40(1)(iv) of the Residential Tenancies Act 1986. I am satisfied that the tenant did not comply with this obligation, and accordingly, this cost is awarded. The application filing fee:
Because Arrow Property Management Limited has substantially succeeded with the claim I have reimbursed the filing fee. H Ben Fayed 20 October 2025

Tenancy Tribunal case 5301363 — Rent arrears at 14 Arrowsmith Drive, Clover Park, Auckland 2019

At a glance

Tenancy Tribunal case 5301363 — Rent arrears at 14 Arrowsmith Drive, Clover Park, Auckland 2019

At a glance

Award balance

Claims & awards

Order

Is the tenant liable for rent and water rates arrears?

Is the tenant liable for the rubbish removal and light bulb replacement costs?

Is the tenant liable for the window cleaning cost?

Is the tenant liable for the lock replacement costs?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Is the tenant liable for rent and water rates arrears?

Is the tenant liable for the rubbish removal and light bulb replacement costs?

Is the tenant liable for the window cleaning cost?

Is the tenant liable for the lock replacement costs?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions