What was Tenancy Tribunal case 5315889 about?

The tribunal order states: [The tenant/s] must pay Kāinga Ora–Homes And Communities

How much money was awarded in case 5315889?

Cleaning: $590.09 awarded to landlord; Rent Arrears: $312.00 awarded to landlord; Rubbish Removal: $150.00 awarded to landlord

What type of tenancy dispute was case 5315889?

The primary dispute was Cleanliness. Related themes: Rent arrears.

Where can I read the official tribunal order for case 5315889?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12555834-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5315889 about?

The tribunal order states: [The tenant/s] must pay Kāinga Ora–Homes And Communities

How much money was awarded in case 5315889?

Cleaning: $590.09 awarded to landlord; Rent Arrears: $312.00 awarded to landlord; Rubbish Removal: $150.00 awarded to landlord

What type of tenancy dispute was case 5315889?

The primary dispute was Cleanliness. Related themes: Rent arrears.

Where can I read the official tribunal order for case 5315889?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12555834-Tenancy_Tribunal_Order.pdf.

Unit/Flat 2, 17 Ranum Road, Papatoetoe, Auckland 2025 Tenancy Tribunal Case 5315889 — Cleanliness

Tenantcheck Insights

Unit/Flat 2, 17 Ranum Road, Papatoetoe, Auckland 2025 Tenancy Tribunal Case 5315889 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5315889 — net $1,052.09 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$312.00	Rent arrears
Cleaning	$590.09	Cleaning
Rubbish removal	$150.00	Rubbish removal
Net award	$1,052.09
Total payable by Tenant to Landlord	$1,052.09

Claims and awards for application 5315889 — net $1,052.09 NZD. Verify on MoJ.

Rent arrears

Amount: $312.00
Awarded to: Landlord
Reason: Rent arrears

Cleaning

Amount: $590.09
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $150.00
Awarded to: Landlord
Reason: Rubbish removal

Net award

Landlord $1,052.09

Total payable by Tenant to Landlord

Landlord $1,052.09

Claim types — money lines allowed on this order

Cleanliness Rent arrears Rubbish Removal

Order

[The tenant/s] must pay Kāinga Ora–Homes And Communities $1,052.09 immediately, calculated as shown in table below.

Reasons

Both parties attended the hearing, conducted via teleconference.
The landlord has applied for rent arrears and compensation, following the end of the tenancy.
A request at the hearing for an adjournment was made by the landlord given the file as received lacked some invoice detail. That request was declined. The landlord had ample time to ensure all documents or evidence in support of the claims was filed. How much is owed for rent??
The tenancy ended on 19 May 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy is as ordered.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The landlord claims the tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish. The landlord sought $590.09 for cleaning and $856.26 for rubbish removal.
The exit inspection and photos were provided. The exit report noted: Property needs tidying up in interior also have some repairs on walls and doors inside and outside the garage. All smoke alarms are working. Exterior looks good, customer have advised they will be uprooting their lemon tree from the property and plant it at their new location. Both bins are at the property however both need emptying.
A review of the photo confirms the assessment. I consider the inside of the premises required further cleaning as well as some rubbish removal. I consider the $590.09 is a reasonable amount for the effort required as shown in the photos. I accept the tenant believes it could have been cheaper. Unfortunately, the time for that opportunity to be confirmed and seized was at vacate by her.
I accept and award the cleaning compensation claim for $590.09.
The second invoice was based on 6m 3 of rubbish removal ($856.26). The photos provided by the landlord fail to establish such a volume, nor was there confirmation that all items were from this tenancy (no ingoing inspection photos were provided). The final inspection noted “Exterior looks good”. The tenant acknowledged some items were left. I have provided an award of $150.00 for tenant contribution to the landlord’s rubbish removal cost. That award is slightly greater than the cost of 1m 3 rubbish removal, as calculated by dividing the invoice total by 6.
The parties discussed how an time arrangement could be put in place for the payment of this order.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5315889 — net $1,052.09 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$312.00	Rent arrears
Cleaning	$590.09	Cleaning
Rubbish removal	$150.00	Rubbish removal
Net award	$1,052.09
Total payable by Tenant to Landlord	$1,052.09

Claims and awards for application 5315889 — net $1,052.09 NZD. Verify on MoJ.

Rent arrears

Amount: $312.00
Awarded to: Landlord
Reason: Rent arrears

Cleaning

Amount: $590.09
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $150.00
Awarded to: Landlord
Reason: Rubbish removal

Net award

Landlord $1,052.09

Total payable by Tenant to Landlord

Landlord $1,052.09

Claim types — money lines allowed on this order

Cleanliness Rent arrears Rubbish Removal

Order

[The tenant/s] must pay Kāinga Ora–Homes And Communities $1,052.09 immediately, calculated as shown in table below.

Reasons

Both parties attended the hearing, conducted via teleconference.
The landlord has applied for rent arrears and compensation, following the end of the tenancy.
A request at the hearing for an adjournment was made by the landlord given the file as received lacked some invoice detail. That request was declined. The landlord had ample time to ensure all documents or evidence in support of the claims was filed. How much is owed for rent??
The tenancy ended on 19 May 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy is as ordered.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The landlord claims the tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish. The landlord sought $590.09 for cleaning and $856.26 for rubbish removal.
The exit inspection and photos were provided. The exit report noted: Property needs tidying up in interior also have some repairs on walls and doors inside and outside the garage. All smoke alarms are working. Exterior looks good, customer have advised they will be uprooting their lemon tree from the property and plant it at their new location. Both bins are at the property however both need emptying.
A review of the photo confirms the assessment. I consider the inside of the premises required further cleaning as well as some rubbish removal. I consider the $590.09 is a reasonable amount for the effort required as shown in the photos. I accept the tenant believes it could have been cheaper. Unfortunately, the time for that opportunity to be confirmed and seized was at vacate by her.
I accept and award the cleaning compensation claim for $590.09.
The second invoice was based on 6m 3 of rubbish removal ($856.26). The photos provided by the landlord fail to establish such a volume, nor was there confirmation that all items were from this tenancy (no ingoing inspection photos were provided). The final inspection noted “Exterior looks good”. The tenant acknowledged some items were left. I have provided an award of $150.00 for tenant contribution to the landlord’s rubbish removal cost. That award is slightly greater than the cost of 1m 3 rubbish removal, as calculated by dividing the invoice total by 6.
The parties discussed how an time arrangement could be put in place for the payment of this order.

Tenancy Tribunal case 5315889 — Cleanliness at Unit/Flat 2, 17 Ranum Road, Papatoetoe, Auckland 2025

At a glance

Tenancy Tribunal case 5315889 — Cleanliness at Unit/Flat 2, 17 Ranum Road, Papatoetoe, Auckland 2025

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions