What was Tenancy Tribunal case 5325564 about?

The tribunal order states: [The tenant/s] tenant/s] is to pay Barfoot & Thompson Limited as Agent for Rynat

How much money was awarded in case 5325564?

Cleaning: $300.00 awarded to landlord; Cleaning: $145.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $750.00 awarded to landlord; Property Damage: $678.50 awarded to landlord; Rent Arrears: $60.00 awarded to landlord; Rent Credit: $84.03 awarded to tenant; Rubbish Removal: $143.18 awarded to landlord

What type of tenancy dispute was case 5325564?

The primary dispute was Property damage. Related themes: Cleanliness, Rent arrears.

Where can I read the official tribunal order for case 5325564?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12743246-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5325564 about?

The tribunal order states: [The tenant/s] tenant/s] is to pay Barfoot & Thompson Limited as Agent for Rynat

How much money was awarded in case 5325564?

Cleaning: $300.00 awarded to landlord; Cleaning: $145.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $750.00 awarded to landlord; Property Damage: $678.50 awarded to landlord; Rent Arrears: $60.00 awarded to landlord; Rent Credit: $84.03 awarded to tenant; Rubbish Removal: $143.18 awarded to landlord

What type of tenancy dispute was case 5325564?

The primary dispute was Property damage. Related themes: Cleanliness, Rent arrears.

Where can I read the official tribunal order for case 5325564?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12743246-Tenancy_Tribunal_Order.pdf.

Unit/Flat Unit 3, 21 Moor Avenue, Te Atatu Peninsula, Tenancy Tribunal Case 5325564 — Property damage

Tenantcheck Insights

Order

Claims and awards in Tenancy Tribunal application 5325564 — net $2,020.65 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Rent arrears	$60.00		Rent arrears
Filing fee reimbursement	$28.00		Filing fee reimbursement
Oven/stove cleaning	$145.00		Oven/stove cleaning
Rubbish removal	$143.18		Rubbish removal
Insurance excess	$750.00		Insurance excess
Lock/key replacement	$678.50		Lock/key replacement
Carpet Cleaning	$300.00		Carpet Cleaning
Rent Credit		$84.03	Rent Credit
Total award	$2,104.68	$84.03
Net award	$2,020.65
Bond	$2,440.00
Total payable by Tenant to Landlord	$2,020.65

[The tenant/s] tenant/s] is to pay Barfoot & Thompson Limited as Agent for Rynat Investments Ltd (Verney, [The tenant/s] landlord/s] $2,020.65 from the bond, for rent arrears to 9 July 2025, and compensation, as calculated and shown in table below:

The Bond Centre is to pay the bond of $2,440.00 (6433763-005) immediately apportioned as follows: Barfoot & Thompson Limited as Agent for Rynat Investments Ltd (Verney, [The tenant/s] landlord/s]: $2,020.65 [The tenant/s] tenant/s]: $419.35

I am dismissing the landlords claim for compensation to the new tenant.

Reasons

Both parties attended the hearing.

The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 9 July 2025. The landlord provided rent records which prove the amount of $60.00 owing at the end of the tenancy.

The tenant does not dispute this. I am satisfied that the landlord has proven their claim for the rent arrears. Tenant credit:

The tenant had a credit of $84.03 at the end of the tenancy. The credit is included in the calculations set out in the order.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii) -(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1) (ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.

The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.

The tenant did not return the keys.

The landlord has provided the Tribunal with a pre let inspection report and photos and an exit inspection report and photos. In addition, the landlord has provided invoices for the cost of remedying the tenants’ obligations at the end of the tenancy, such as: -Carpet cleaning dated 17 July 2025 for $515.00. -Locksmith and window latch replacement dated 17 July 2025 for $678.50. -Insurance excess for the replacement carpet dated 15 August 2025. -Oven cleaning dated 14 July 2025 for 145.00. -Rubbish removal dated 17 July 2025 for $143.18. Carpet cleaning:

The tenant left the property on the 9 th of July 2025. On that day she obtained the services of a carpet cleaning services and paid $380.65.

The tenant accepts that the carpet was stained during the tenancy and some stains still remained after the carpet cleaning. The landlord said in addition to the stains the carpet smelt very badly of urine. The tenant strongly denies this.

The landlord obtained new tenants who moved into the property. The new tenant complained about the terrible urine smell in the carpets. The landlord had the carpets cleaned again on 17 th July 2025. The landlord seeks the cost of the carpet cleaning. The new tenant was still unhappy with the smell of the carpets and eventually the carpets were replaced.

The insurance excess is sought for the carpet replacement.

The tenant believes she should not have to pay for two carpet cleans and then to have the carpets ripped up and replaced. I am awarding 50% of the cost of the second clean to the landlord and the insurance excess for the carpet replacement. Oven cleaning and rubbish removal:

The tenant accepts she did not clean the oven and that there was rubbish left at the property, such as the child’s bed head in the wardrobe. I am satisfied that the landlord has proven their claims for the carpet clean and insurance excess. Locksmith:

The tenant accepts that she lost the house keys and did not return them to the landlord at the end of the tenancy. The tenant disputes the cost of the locksmith’s invoice. I consider it is high, but the landlord said that is what was on the house and the locks should be like for like.

I am satisfied that the landlord has proven their claim for the locksmith invoice.

The bond centre is to split the bond between the parties as set out in the order. Compensation:

The landlord seeks to claim $360.00 paid to the new tenant as a goodwill gesture due to the inconvenience of having to put up with the urine smell in the carpet and having to removal her furniture to allow the carpet to be replaced.

I cannot impose this compensation on the tenant. She is not responsible for the landlord decisions to give a good will payment to the new tenant. That is absolutely the decision of the landlords.

Because Barfoot & Thompson Limited as Agent for Rynat Investments Ltd (Verney, [The tenant/s] landlord/s] has substantially succeeded with the claim I have reimbursed the filing fee.

Order

Claims and awards in Tenancy Tribunal application 5325564 — net $2,020.65 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Rent arrears	$60.00		Rent arrears
Filing fee reimbursement	$28.00		Filing fee reimbursement
Oven/stove cleaning	$145.00		Oven/stove cleaning
Rubbish removal	$143.18		Rubbish removal
Insurance excess	$750.00		Insurance excess
Lock/key replacement	$678.50		Lock/key replacement
Carpet Cleaning	$300.00		Carpet Cleaning
Rent Credit		$84.03	Rent Credit
Total award	$2,104.68	$84.03
Net award	$2,020.65
Bond	$2,440.00
Total payable by Tenant to Landlord	$2,020.65

I am dismissing the landlords claim for compensation to the new tenant.

Reasons

Both parties attended the hearing.

The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 9 July 2025. The landlord provided rent records which prove the amount of $60.00 owing at the end of the tenancy.

The tenant does not dispute this. I am satisfied that the landlord has proven their claim for the rent arrears. Tenant credit:

The tenant had a credit of $84.03 at the end of the tenancy. The credit is included in the calculations set out in the order.

Did the tenant comply with their obligations at the end of the tenancy?

The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.

The tenant did not return the keys.

The tenant left the property on the 9 th of July 2025. On that day she obtained the services of a carpet cleaning services and paid $380.65.

The insurance excess is sought for the carpet replacement.

I am satisfied that the landlord has proven their claim for the locksmith invoice.

The bond centre is to split the bond between the parties as set out in the order. Compensation:

I cannot impose this compensation on the tenant. She is not responsible for the landlord decisions to give a good will payment to the new tenant. That is absolutely the decision of the landlords.

Because Barfoot & Thompson Limited as Agent for Rynat Investments Ltd (Verney, [The tenant/s] landlord/s] has substantially succeeded with the claim I have reimbursed the filing fee.

Tenancy Tribunal case 5325564 — Property damage at Unit/Flat Unit 3, 21 Moor Avenue, Te Atatu Peninsula,

At a glance

Tenancy Tribunal case 5325564 — Property damage at Unit/Flat Unit 3, 21 Moor Avenue, Te Atatu Peninsula,

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.