What was Tenancy Tribunal case 5338657 about?

The tribunal order states: [The tenant/s] tenant/s] and [The tenant/s] tenant/s] must pay Wolfbrook Property

How much money was awarded in case 5338657?

Cleaning: $184.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Power: $173.93 awarded to landlord; Rent Arrears: $2,274.29 awarded to landlord; Unlock Request: $86.25 awarded to landlord

What type of tenancy dispute was case 5338657?

The primary dispute was Rent arrears. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5338657?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12638076-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5338657 about?

The tribunal order states: [The tenant/s] tenant/s] and [The tenant/s] tenant/s] must pay Wolfbrook Property

How much money was awarded in case 5338657?

Cleaning: $184.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Power: $173.93 awarded to landlord; Rent Arrears: $2,274.29 awarded to landlord; Unlock Request: $86.25 awarded to landlord

What type of tenancy dispute was case 5338657?

The primary dispute was Rent arrears. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5338657?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12638076-Tenancy_Tribunal_Order.pdf.

Unit/Flat 105B, 8 Lakewood Court, Manukau, Auckland Tenancy Tribunal Case 5338657 — Rent arrears

Tenantcheck Insights

Order

Claims and awards in Tenancy Tribunal application 5338657 — net $1,186.47 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 22/09/2025	$2,274.29	Rent arrears to 22/09/2025
Exit cleaning	$184.00	Exit cleaning
Unlock request	$86.25	Unlock request
Power	$173.93	Power
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$1,186.47
Total payable by Tenant to Landlord	$1,186.47

[The tenant/s] tenant/s] and [The tenant/s] tenant/s] must pay Wolfbrook Property Management Limited As Agent For Dwayne Shrimpton And Andrea Roulston As Trustees For The Shrimpton Roulston Trust $1,186.47 immediately, calculated as shown in the table below.

The Bond Centre is to pay the bond of $1,560.00 (BN-00093918) to Wolfbrook Property Management Limited As Agent For Dwayne Shrimpton And Andrea Roulston As Trustees For The Shrimpton Roulston Trust immediately.

Reasons

The hearing was held on 22 October 2025 by teleconference. The landlord attended. The tenants did not attend the hearing. The Tribunal attempted to contact the tenants on the phone numbers provided in the application but was unsuccessful. I am satisfied that the tenants were properly served with notice of the hearing. The Tribunal therefore proceeded to hear and determine the matter in their absence.

The landlord has applied for rent arrears, unpaid power charges, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

The landlord advised that the tenancy had ended on 22 September 2025. Rent Arrears

The landlord claims $2,274.29 in rent arrears. A rent summary was provided showing the calculation of the arrears through to the tenancy end date. Under section 40(1)(a) of the Residential Tenancies Act 1986 (“RTA”), tenants must pay rent as and when it falls due under the tenancy agreement. The landlord’s rent summary is consistent and credible, and there is no evidence to suggest that rent has been overpaid or that any other arrangement was made. On the balance of probabilities, I am satisfied the rent arrears have been proven.

Accordingly, I order the tenants to pay the landlord $2,274.29 for rent arrears. Unpaid Power Charges

The landlord also seeks $173.93 for unpaid power charges and has provided copies of the relevant invoices in support. The tenants were responsible for power usage under the tenancy agreement, and the evidence confirms that these costs were incurred during the tenancy period.

Section 39(2) of the RTA provides that tenants are responsible for outgoings that are exclusively attributable to their use of the premises. The invoices provided meet this requirement. I am satisfied this claim is proven.

Accordingly, I order the tenants to pay the landlord $173.93 for unpaid power charges. Exit Cleaning

The landlord seeks $184.00 for cleaning at the end of the tenancy. The landlord has produced an invoice and photographs showing the condition of the premises after the tenants vacated. The photographs show that the premises required general cleaning beyond what could reasonably be described as “reasonably clean and tidy.”

Section 40(1)(e)(ii) of the RTA requires tenants, at the end of the tenancy, to leave the premises reasonably clean and tidy. The landlord’s evidence supports that this obligation was not met. The cleaning cost claimed is modest and reasonable.

Accordingly, I find this claim proven and award $184.00 for exit cleaning. Unlock Request

The landlord seeks $86.25 for the cost of an unlock request, explaining that the tenants had left their keys inside the unit. The landlord provided evidence of the service call and cost incurred.

Under section 40(1)(d) of the RTA, tenants are required to return all keys at the end of the tenancy. When the landlord incurs a cost to regain access due to the tenants’ oversight, that cost is recoverable. I am satisfied this claim is reasonable and proven.

Accordingly, I award $86.25 for the unlock request. Bond and Filing Fee

The landlord is entitled to set off the proven amounts against the bond held of $1,170.00. Any remaining balance after deduction from the bond is to be paid directly by the tenants to the landlord.

As the landlord has been wholly successful, reimbursement of the filing fee is also appropriate under section 102(4) of the RTA.

Order

Claims and awards in Tenancy Tribunal application 5338657 — net $1,186.47 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 22/09/2025	$2,274.29	Rent arrears to 22/09/2025
Exit cleaning	$184.00	Exit cleaning
Unlock request	$86.25	Unlock request
Power	$173.93	Power
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$1,186.47
Total payable by Tenant to Landlord	$1,186.47