What was Tenancy Tribunal case 5350001 about?

The tribunal order states: [The tenant/s] must pay Kāinga Ora–Homes and Communities $5,527.45

How much money was awarded in case 5350001?

Cleaning: $783.92 awarded to landlord; Expenses Prior To End Of Tenancy: $1,529.55 awarded to landlord; Kitchen Vinyl: $130.00 awarded to landlord; Painting: $118.00 awarded to landlord; Rent Arrears: $1,292.57 awarded to landlord; Rubbish Removal: $1,642.10 awarded to landlord; Toilet Roll Holder: $31.31 awarded to landlord

What type of tenancy dispute was case 5350001?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5350001?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12773078-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5350001 about?

The tribunal order states: [The tenant/s] must pay Kāinga Ora–Homes and Communities $5,527.45

How much money was awarded in case 5350001?

Cleaning: $783.92 awarded to landlord; Expenses Prior To End Of Tenancy: $1,529.55 awarded to landlord; Kitchen Vinyl: $130.00 awarded to landlord; Painting: $118.00 awarded to landlord; Rent Arrears: $1,292.57 awarded to landlord; Rubbish Removal: $1,642.10 awarded to landlord; Toilet Roll Holder: $31.31 awarded to landlord

What type of tenancy dispute was case 5350001?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5350001?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12773078-Tenancy_Tribunal_Order.pdf.

Unit/Flat Unit 319, 139B Greys Avenue, Auckland Central, Tenancy Tribunal Case 5350001 — Rent arrears

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Unit/Flat Unit 319, 139B Greys Avenue, Auckland Central, Tenancy Tribunal Case 5350001 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5350001 — net $5,527.45 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$1,292.57	Rent arrears
Expenses prior to end of tenancy	$1,529.55	Expenses prior to end of tenancy
Cleaning	$783.92	Cleaning
Painting	$118.00	Painting
Rubbish removal	$1,642.10	Rubbish removal
Toilet roll holder	$31.31	Toilet roll holder
Vinyl patches and reseal	$130.00	Vinyl patches and reseal
Net award	$5,527.45
Total payable by Tenant to Landlord	$5,527.45

Claims and awards for application 5350001 — net $5,527.45 NZD. Verify on MoJ.

Rent arrears

Amount: $1,292.57
Awarded to: Landlord
Reason: Rent arrears

Expenses prior to end of tenancy

Amount: $1,529.55
Awarded to: Landlord
Reason: Expenses prior to end of tenancy

Cleaning

Amount: $783.92
Awarded to: Landlord
Reason: Cleaning

Painting

Amount: $118.00
Awarded to: Landlord
Reason: Painting

Rubbish removal

Amount: $1,642.10
Awarded to: Landlord
Reason: Rubbish removal

Toilet roll holder

Claim types — money lines allowed on this order

Cleanliness Property damage Rent arrears Rubbish Removal

Order

[The tenant/s] must pay Kāinga Ora–Homes and Communities $5,527.45 immediately, being rent arrears to 29 July 2025 and compensation as calculated and shown in table below: DescriptionLandlord Rent arrears$1,292.57 Expenses prior to end of tenancy$1,529.55 Cleaning$783.92 Painting$118.00 Rubbish removal$1,642.10 Toilet roll holder$31.31 Vinyl patches and reseal$130.00 Total award$5,527.45 Total payable by Tenant to Landlord$5,527.45

Reasons

The landlord attended the hearing, the tenant did not attend.
The landlord has applied for rent arrears and compensation following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 29 July 2025. The landlord provided rent records which prove the amount of $1292.57 owing at the end of the tenancy.
I am satisfied that the landlord has proven their claim for rent arrears.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii) -(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1) (ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
The toilet roll holder was missing at the end of the tenancy.
The landlord has provided the Tribunal with pre let photos and a report and an exit inspection report and photos. The report and photos show the apartment was left in a very dirty condition with rubbish throughout the premise. The apartment was infested with cockroaches.
The landlord provided invoices for the cost of the rubbish removal which also included the couch and mattress which were damaged by the cockroach infestation. The rubbish removal invoice was $1642.10.
The landlord also provided an invoice for the cost of the cleaning. The cleaners had to do a full deep clean of the property including the oven, kitchen cupboards and rangehood. The full cleaning costs were $783.92.
The toilet roll holder was missing at the end of the tenancy and needed to be replaced. The landlord provided the invoice for $31.31 to replace the holder.
I am satisfied that the landlord has proven their claims for the vacated costs for cleaning, rubbish removal and toilet roll holder.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A) (a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B (1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The following damage was caused during the tenancy: -Repairs to vinyl flooring. -Repainting bathroom door and hall wall.
The landlord provided the Tribunal with an invoice for the cost of the repairs to the vinyl flooring and repainting. The vinyl was torn and had to be patched and strip, resealed and polished.
The landlord provided photos which show the damage to the vinyl. The pre let photos prove that the damage has occurred during this tenancy.
The bathroom door and hall wall were scuffed, scratched and the paint damaged. The areas were repainted. The vinyl repairs were $130.00, and the painting costs were $118.00.
The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
I am satisfied that the landlord has proven their claims for the repainting and vinyl costs.
The landlord has deducted depreciation costs from the amounts claimed in their invoice for repainting and vinyl repairs. Costs incurred during tenancy.
The tenant had incurred costs during the time of her tenancy, such as multiple swipe card replacements and a smoke alarm callout and resetting. These costs are $1529.55, and an invoice and schedule has been provided to the Tribunal showing the date and entry for each cost claimed.
I am satisfied that the landlord has proven their claim for costs incurred during the tenancy.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5350001 — net $5,527.45 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$1,292.57	Rent arrears
Expenses prior to end of tenancy	$1,529.55	Expenses prior to end of tenancy
Cleaning	$783.92	Cleaning
Painting	$118.00	Painting
Rubbish removal	$1,642.10	Rubbish removal
Toilet roll holder	$31.31	Toilet roll holder
Vinyl patches and reseal	$130.00	Vinyl patches and reseal
Net award	$5,527.45
Total payable by Tenant to Landlord	$5,527.45

Claims and awards for application 5350001 — net $5,527.45 NZD. Verify on MoJ.

Rent arrears

Amount: $1,292.57
Awarded to: Landlord
Reason: Rent arrears

Expenses prior to end of tenancy

Amount: $1,529.55
Awarded to: Landlord
Reason: Expenses prior to end of tenancy

Cleaning

Amount: $783.92
Awarded to: Landlord
Reason: Cleaning

Painting

Amount: $118.00
Awarded to: Landlord
Reason: Painting

Rubbish removal

Amount: $1,642.10
Awarded to: Landlord
Reason: Rubbish removal

Toilet roll holder

Claim types — money lines allowed on this order

Cleanliness Property damage Rent arrears Rubbish Removal

Order

[The tenant/s] must pay Kāinga Ora–Homes and Communities $5,527.45 immediately, being rent arrears to 29 July 2025 and compensation as calculated and shown in table below: DescriptionLandlord Rent arrears$1,292.57 Expenses prior to end of tenancy$1,529.55 Cleaning$783.92 Painting$118.00 Rubbish removal$1,642.10 Toilet roll holder$31.31 Vinyl patches and reseal$130.00 Total award$5,527.45 Total payable by Tenant to Landlord$5,527.45

Reasons

The landlord attended the hearing, the tenant did not attend.
The landlord has applied for rent arrears and compensation following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 29 July 2025. The landlord provided rent records which prove the amount of $1292.57 owing at the end of the tenancy.
I am satisfied that the landlord has proven their claim for rent arrears.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii) -(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1) (ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
The toilet roll holder was missing at the end of the tenancy.
The landlord has provided the Tribunal with pre let photos and a report and an exit inspection report and photos. The report and photos show the apartment was left in a very dirty condition with rubbish throughout the premise. The apartment was infested with cockroaches.
The landlord provided invoices for the cost of the rubbish removal which also included the couch and mattress which were damaged by the cockroach infestation. The rubbish removal invoice was $1642.10.
The landlord also provided an invoice for the cost of the cleaning. The cleaners had to do a full deep clean of the property including the oven, kitchen cupboards and rangehood. The full cleaning costs were $783.92.
The toilet roll holder was missing at the end of the tenancy and needed to be replaced. The landlord provided the invoice for $31.31 to replace the holder.
I am satisfied that the landlord has proven their claims for the vacated costs for cleaning, rubbish removal and toilet roll holder.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A) (a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B (1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The following damage was caused during the tenancy: -Repairs to vinyl flooring. -Repainting bathroom door and hall wall.
The landlord provided the Tribunal with an invoice for the cost of the repairs to the vinyl flooring and repainting. The vinyl was torn and had to be patched and strip, resealed and polished.
The landlord provided photos which show the damage to the vinyl. The pre let photos prove that the damage has occurred during this tenancy.
The bathroom door and hall wall were scuffed, scratched and the paint damaged. The areas were repainted. The vinyl repairs were $130.00, and the painting costs were $118.00.
The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
I am satisfied that the landlord has proven their claims for the repainting and vinyl costs.
The landlord has deducted depreciation costs from the amounts claimed in their invoice for repainting and vinyl repairs. Costs incurred during tenancy.
The tenant had incurred costs during the time of her tenancy, such as multiple swipe card replacements and a smoke alarm callout and resetting. These costs are $1529.55, and an invoice and schedule has been provided to the Tribunal showing the date and entry for each cost claimed.
I am satisfied that the landlord has proven their claim for costs incurred during the tenancy.

Tenancy Tribunal case 5350001 — Rent arrears at Unit/Flat Unit 319, 139B Greys Avenue, Auckland Central,

At a glance

Tenancy Tribunal case 5350001 — Rent arrears at Unit/Flat Unit 319, 139B Greys Avenue, Auckland Central,

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions