What was the outcome of Tenancy Tribunal case 5361358?

The tribunal order states: Pheap Mon must pay Supercity Property Management Limited SuperCity

How much money was awarded in case 5361358?

Cleaning: $770.50 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $250.00 awarded to landlord; Property Damage: $228.35 awarded to landlord; Rent Arrears: $100.00 awarded to landlord; Rent Till End Of The Fixed Term (25/…: $1,700.00 awarded to landlord; Replace Furnishings: TV Remote: $31.00 awarded to landlord; Rubbish Removal: $199.00 awarded to landlord

What type of tenancy dispute was case 5361358?

The primary dispute was Cleanliness. Related themes: Property damage, Rent arrears.

Where can I read the official tribunal order for case 5361358?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13005234-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5361358?

The tribunal order states: Pheap Mon must pay Supercity Property Management Limited SuperCity

How much money was awarded in case 5361358?

Cleaning: $770.50 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $250.00 awarded to landlord; Property Damage: $228.35 awarded to landlord; Rent Arrears: $100.00 awarded to landlord; Rent Till End Of The Fixed Term (25/…: $1,700.00 awarded to landlord; Replace Furnishings: TV Remote: $31.00 awarded to landlord; Rubbish Removal: $199.00 awarded to landlord

What type of tenancy dispute was case 5361358?

The primary dispute was Cleanliness. Related themes: Property damage, Rent arrears.

Where can I read the official tribunal order for case 5361358?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13005234-Tenancy_Tribunal_Order.pdf.

5E2/8 White Street, Auckland Central, Auckland 1010, Tenancy Tribunal Case 5361358 — Cleanliness

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5E2/8 White Street, Auckland Central, Auckland 1010, Tenancy Tribunal Case 5361358 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5361358 — net $3,306.85 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 24 July 2025	$100.00	Rent arrears to 24 July 2025
Rent till end of the fixed term (25/7 to 27/8/25	$1,700.00	Rent till end of the fixed term (25/7 to 27/8/25
Cleaning	$770.50	Cleaning
Rubbish removal	$199.00	Rubbish removal
Lock/key replacement	$250.00	Lock/key replacement
Replace furnishings: TV Remote	$31.00	Replace furnishings: TV Remote
Electrical fittings replacement/repair	$228.35	Electrical fittings replacement/repair
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$3,306.85
Total payable by Tenant to Landlord	$3,306.85

Claims and awards for application 5361358 — net $3,306.85 NZD. Verify on MoJ.

Rent arrears to 24 July 2025

Amount: $100.00
Awarded to: Landlord
Reason: Rent arrears to 24 July 2025

Rent till end of the fixed term (25/7 to 27/8/25

Amount: $1,700.00
Awarded to: Landlord
Reason: Rent till end of the fixed term (25/7 to 27/8/25

Cleaning

Amount: $770.50
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $199.00
Awarded to: Landlord
Reason: Rubbish removal

Lock/key replacement

Amount: $250.00
Awarded to: Landlord
Reason: Lock/key replacement

Claim types — money lines allowed on this order

Cleanliness Filing Fee Property damage Rent arrears Rubbish Removal

Order

Pheap Mon must pay Supercity Property Management Limited SuperCity Property Management $3,306.85 immediately, calculated as shown in table below.

Reasons

The landlord attended the hearing. The tenant was called twice on the number in the application as well as another number provided by the landlord. None of the calls were answered.
I am satisfied that the tenant was informed of today’s hearing and therefore I have proceeded in her absence.
The tenancy ended by a termination order for abandonment by the Tribunal on the 24 July 2025 (see TT 5305359).
The landlord has applied for rent arrears owed to the end of the fixed term, compensation for cleaning and rubbish removal, repair of light fittings, replacement TV remote, compensation for new key cards, replacement mattress and reimbursement of the filing fee.

How much is owed for rent?

After the tenancy ended the landlord received the bond which they applied towards the rent owed by the tenant. This left the tenant owing $100 to the date the tenancy ended.
The tenant was on a fixed term which ended on the 27 August 2025. If a tenant abandons a tenancy, then they still remain liable for rent until the end of the fixed term (see s61(3)(b and (4) RTA). The landlord tells me that due to the condition of the property at the end of the tenancy, it was not able to be rented out until after the 27 August 2025. I am satisfied that the tenant is liable for rent until the end of the fixed term and have awarded that amount.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish. The landlord provided photographs of the property taken at the end of the tenancy, they show a property that is very dirty, with a lot of rubbish and tenant’s belongings in the property.
The landlord had the property cleaned and provided the Tribunal with invoices for the cleaning. I consider that the invoices are reasonable for the work that was needed to remedy the tenant’s breach.
The tenant did not return the keys/ swipe cards, and the landlord had to get new sipe cards and keys issued.
The TV remote was missing at the end of the tenancy.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
The following damage was caused during the tenancy: two electrical light fittings. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage. I award the landlord the cost of repair of the light fittings.
The landlord also sought the cost of a replacement mattress. Whilst I am satisfied that the tenant damaged the mattress during the tenancy, the mattress is at least 6 years old and has been in place for a number of tenancies. I consider that the mattress had past its useful lifespan and therefore I make no award for the mattress. Filing fee
As the landlord has been substantially successful in their claim, I award the landlord the filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5361358 — net $3,306.85 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 24 July 2025	$100.00	Rent arrears to 24 July 2025
Rent till end of the fixed term (25/7 to 27/8/25	$1,700.00	Rent till end of the fixed term (25/7 to 27/8/25
Cleaning	$770.50	Cleaning
Rubbish removal	$199.00	Rubbish removal
Lock/key replacement	$250.00	Lock/key replacement
Replace furnishings: TV Remote	$31.00	Replace furnishings: TV Remote
Electrical fittings replacement/repair	$228.35	Electrical fittings replacement/repair
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$3,306.85
Total payable by Tenant to Landlord	$3,306.85

Claims and awards for application 5361358 — net $3,306.85 NZD. Verify on MoJ.

Rent arrears to 24 July 2025

Amount: $100.00
Awarded to: Landlord
Reason: Rent arrears to 24 July 2025

Rent till end of the fixed term (25/7 to 27/8/25

Amount: $1,700.00
Awarded to: Landlord
Reason: Rent till end of the fixed term (25/7 to 27/8/25

Cleaning

Amount: $770.50
Awarded to: Landlord
Reason: Cleaning

Rubbish removal

Amount: $199.00
Awarded to: Landlord
Reason: Rubbish removal

Lock/key replacement

Amount: $250.00
Awarded to: Landlord
Reason: Lock/key replacement

Claim types — money lines allowed on this order

Cleanliness Filing Fee Property damage Rent arrears Rubbish Removal

Order

Pheap Mon must pay Supercity Property Management Limited SuperCity Property Management $3,306.85 immediately, calculated as shown in table below.

Reasons

The landlord attended the hearing. The tenant was called twice on the number in the application as well as another number provided by the landlord. None of the calls were answered.
I am satisfied that the tenant was informed of today’s hearing and therefore I have proceeded in her absence.
The tenancy ended by a termination order for abandonment by the Tribunal on the 24 July 2025 (see TT 5305359).
The landlord has applied for rent arrears owed to the end of the fixed term, compensation for cleaning and rubbish removal, repair of light fittings, replacement TV remote, compensation for new key cards, replacement mattress and reimbursement of the filing fee.

How much is owed for rent?

After the tenancy ended the landlord received the bond which they applied towards the rent owed by the tenant. This left the tenant owing $100 to the date the tenancy ended.
The tenant was on a fixed term which ended on the 27 August 2025. If a tenant abandons a tenancy, then they still remain liable for rent until the end of the fixed term (see s61(3)(b and (4) RTA). The landlord tells me that due to the condition of the property at the end of the tenancy, it was not able to be rented out until after the 27 August 2025. I am satisfied that the tenant is liable for rent until the end of the fixed term and have awarded that amount.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish. The landlord provided photographs of the property taken at the end of the tenancy, they show a property that is very dirty, with a lot of rubbish and tenant’s belongings in the property.
The landlord had the property cleaned and provided the Tribunal with invoices for the cleaning. I consider that the invoices are reasonable for the work that was needed to remedy the tenant’s breach.
The tenant did not return the keys/ swipe cards, and the landlord had to get new sipe cards and keys issued.
The TV remote was missing at the end of the tenancy.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
The following damage was caused during the tenancy: two electrical light fittings. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage. I award the landlord the cost of repair of the light fittings.
The landlord also sought the cost of a replacement mattress. Whilst I am satisfied that the tenant damaged the mattress during the tenancy, the mattress is at least 6 years old and has been in place for a number of tenancies. I consider that the mattress had past its useful lifespan and therefore I make no award for the mattress. Filing fee
As the landlord has been substantially successful in their claim, I award the landlord the filing fee.

Tenancy Tribunal case 5361358 — Cleanliness at 5E2/8 White Street, Auckland Central, Auckland 1010,

At a glance

Tenancy Tribunal case 5361358 — Cleanliness at 5E2/8 White Street, Auckland Central, Auckland 1010,

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions