Tenantcheck Insights · Case study
Tenancy Tribunal case 5371702 — Rent arrears at Unit/Flat Unit 3, 18 Parson Lane, Papatoetoe, Auckland
Published 20 January 2026 · Application 5371702
- Rent arrears
- Cleanliness
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Auckland
Tribunal region
Adjudicator
J Maher
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $3,956.44
- Bond payment as ordered
- −$2,320.00
- Total balance for Tenant to pay Landlord
- $1,636.44
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Rent arrears to 19/11/2025 | $3,397.14 | Rent arrears to 19/11/2025 | |
| Cleaning/unblocking shower | $180.55 | Cleaning/unblocking shower | |
| Cleaning including chattels | $350.75 | Cleaning including chattels | |
| Filing fee reimbursement | $28.00 | Filing fee reimbursement | |
| Net award | $1,636.44 | ||
| Total payable by Tenant to Landlord | $1,636.44 |
Claims and awards for application 5371702 — net $1,636.44 NZD. Verify on MoJ.
Rent arrears to 19/11/2025
- Amount
- $3,397.14
- Awarded to
- Landlord
- Reason
- Rent arrears to 19/11/2025
Cleaning/unblocking shower
- Amount
- $180.55
- Awarded to
- Landlord
- Reason
- Cleaning/unblocking shower
Cleaning including chattels
- Amount
- $350.75
- Awarded to
- Landlord
- Reason
- Cleaning including chattels
Filing fee reimbursement
- Amount
- $28.00
- Awarded to
- Landlord
- Reason
- Filing fee reimbursement
Net award
Landlord $1,636.44
Total payable by Tenant to Landlord
Landlord $1,636.44
Claim types — money lines allowed on this order
Order
- Theresa Iputau and Imo Iputau must pay Wolfbrook Property Management Limited As The Agent For Roberto Castro & Mary Castro $1,636.44 immediately, calculated as shown in the table below.
- The Bond Centre is to pay the bond of $2,320.00 (BN-00077690) to Wolfbrook Property Management Limited As The Agent For Roberto Castro & Mary Castro immediately.
Reasons
- Only the applicant landlord attended the hearing. Neither tenant joined the video meeting and neither could be contacted by telephone.
- The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
How much is owed for rent?
- The tenancy was a fixed term that ended early on 19/11/2025. The landlord provided rent records which prove the amount owing at the end of the tenancy.
Did the tenant comply with their obligations at the end of the tenancy?
- At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
- The tenant did not leave the premises reasonably clean and tidy, including the shower drain which needed to be professionally suctioned by a plumber due to accumulated hair and grime and did not remove all rubbish.
- The amounts ordered are proved.
- Because Wolfbrook Property Management Limited As The Agent For Roberto Castro & Mary Castro has substantially succeeded with the claim I have reimbursed the filing fee.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s40(1)
Key findings
- Dispute theme: rent arrears
- Dispute theme: cleaning
Property management
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5371702?
The tribunal order states: Theresa Iputau and Imo Iputau must pay Wolfbrook Property Management
How much money was awarded in case 5371702?
Cleaning: $180.55 awarded to landlord; Cleaning: $350.75 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Rent Arrears: $3,397.14 awarded to landlord
What type of tenancy dispute was case 5371702?
The primary dispute was Rent arrears. Related themes: Cleanliness.
Where can I read the official tribunal order for case 5371702?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12997932-Tenancy_Tribunal_Order.pdf.