What was Tenancy Tribunal case 5375676 about?

The tribunal order states: [The tenant/s] to pay Tremain Rentals Rotorua Limited $3,120.00 immediately,

How much money was awarded in case 5375676?

Bedroom 3 – Painting: $259.98 awarded to landlord; Cleaning: $609.50 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Fire Door Glass Broken: $409.75 awarded to landlord; Power: $56.57 awarded to landlord; Property Damage: $700.00 awarded to landlord; Property Damage: $451.91 awarded to landlord; Rent Arrears: $2,304.29 awarded to landlord; Rubbish Removal: $280.00 awarded to landlord

What type of tenancy dispute was case 5375676?

The primary dispute was Rent arrears. Related themes: Property damage, Cleanliness.

Where can I read the official tribunal order for case 5375676?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13309365-Tribunal_Order.pdf.

What was Tenancy Tribunal case 5375676 about?

The tribunal order states: [The tenant/s] to pay Tremain Rentals Rotorua Limited $3,120.00 immediately,

How much money was awarded in case 5375676?

Bedroom 3 – Painting: $259.98 awarded to landlord; Cleaning: $609.50 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Fire Door Glass Broken: $409.75 awarded to landlord; Power: $56.57 awarded to landlord; Property Damage: $700.00 awarded to landlord; Property Damage: $451.91 awarded to landlord; Rent Arrears: $2,304.29 awarded to landlord; Rubbish Removal: $280.00 awarded to landlord

What type of tenancy dispute was case 5375676?

The primary dispute was Rent arrears. Related themes: Property damage, Cleanliness.

Where can I read the official tribunal order for case 5375676?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13309365-Tribunal_Order.pdf.

14 Paekitawhiti Street, Turangi, Turangi 3334 Tenancy Tribunal Case 5375676 — Rent arrears

Order

Claims and awards in Tenancy Tribunal application 5375676. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 7 September 2026	$2,304.29	Rent arrears to 7 September 2026
Rubbish removal (tip fees and trailer hire only	$280.00	Rubbish removal (tip fees and trailer hire only
Cleaning (interior	$609.50	Cleaning (interior
Bedroom 3 – carpet replacement	$700.00	Bedroom 3 – carpet replacement
Bedroom 3 – door replacement	$451.91	Bedroom 3 – door replacement
Bedroom 3 – painting	$259.98	Bedroom 3 – painting
Power	$56.57	Power
Fire door glass broken	$409.75	Fire door glass broken
Filing fee	$28.00	Filing fee

[The tenant/s] to pay Tremain Rentals Rotorua Limited $3,120.00 immediately, calculated as follows: DescriptionLandlord Rent arrears to 7 September 2026$2,304.29 Rubbish removal (tip fees and trailer hire only)$280.00 Cleaning (interior)$609.50 Bedroom 3 – carpet replacement$700.00 Bedroom 3 – door replacement$451.91 Bedroom 3 – painting$259.98 Power$56.57 Fire door glass broken$409.75 Filing fee$28.00 Total award$5,100.00 Minus Bond$1,980.00 Tenant to pay$3,120.00

The Bond Centre to pay the full bond ($1,980.00) to Tremain Rentals Rotorua Limited immediately.

Reasons

The Landlord attended the hearing.

The Landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 7 September 2025. The Landlord provided rent records which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.

The Tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish.

The Landlord removed two trailer-loads of rubbish from the premises at the end of the tenancy, and has claimed only for tip fees and trailer hire, which I approve - $280.00.

The Landlord has claimed $609.50 for professional cleaning. Having regarding to the cleaning completed, at the Tenant’s request, at the commencement of the tenancy, and the condition of the premises at the end of the tenancy, I consider the cleaning costs are reasonable – approved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.

Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.

Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income- related rent). See section 49B(3)(a) RTA.

Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.

Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.

Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.

The following damage was caused during the tenancy:

Carpet damaged by spilled paint - replacement cost $1,200.00. Given the age and condition of the carpet at the start of the tenancy I award $700.00 as reasonable recovery – not full replacement cost.

Fire door glass broken - replacement cost $409.75. The broken glass was discovered at the end of the tenancy, after the tenant had moved out. The glass was not broken at the start of the tenancy the property manager says. I approve this claim in full.

Unfinished painting in bedroom 3 – painting costs $259.98 – the Tenant attempted to paint the room, and in addition to spilling paint on the carpet, made a mess of the walls. I award the painting costs.

Bedroom 3 door broken - fully replacement $451.91 – the door was split during the tenancy and required full replacement. I approve this claim.

I award power for the week the Landlord spent at the premises repairing damage and cleaning the premises – power bill - $56.47.

Because the Landlord has substantially succeeded the Tenant must also reimburse the Landlord’s filing fee: $28.00.

Claims and awards in Tenancy Tribunal application 5375676. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 7 September 2026	$2,304.29	Rent arrears to 7 September 2026
Rubbish removal (tip fees and trailer hire only	$280.00	Rubbish removal (tip fees and trailer hire only
Cleaning (interior	$609.50	Cleaning (interior
Bedroom 3 – carpet replacement	$700.00	Bedroom 3 – carpet replacement
Bedroom 3 – door replacement	$451.91	Bedroom 3 – door replacement
Bedroom 3 – painting	$259.98	Bedroom 3 – painting
Power	$56.57	Power
Fire door glass broken	$409.75	Fire door glass broken
Filing fee	$28.00	Filing fee

Order

[The tenant/s] to pay Tremain Rentals Rotorua Limited $3,120.00 immediately, calculated as follows: DescriptionLandlord Rent arrears to 7 September 2026$2,304.29 Rubbish removal (tip fees and trailer hire only)$280.00 Cleaning (interior)$609.50 Bedroom 3 – carpet replacement$700.00 Bedroom 3 – door replacement$451.91 Bedroom 3 – painting$259.98 Power$56.57 Fire door glass broken$409.75 Filing fee$28.00 Total award$5,100.00 Minus Bond$1,980.00 Tenant to pay$3,120.00
The Bond Centre to pay the full bond ($1,980.00) to Tremain Rentals Rotorua Limited immediately.

Reasons

The Landlord attended the hearing.
The Landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 7 September 2025. The Landlord provided rent records which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The Tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish.
The Landlord removed two trailer-loads of rubbish from the premises at the end of the tenancy, and has claimed only for tip fees and trailer hire, which I approve - $280.00.
The Landlord has claimed $609.50 for professional cleaning. Having regarding to the cleaning completed, at the Tenant’s request, at the commencement of the tenancy, and the condition of the premises at the end of the tenancy, I consider the cleaning costs are reasonable – approved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income- related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The following damage was caused during the tenancy:
Carpet damaged by spilled paint - replacement cost $1,200.00. Given the age and condition of the carpet at the start of the tenancy I award $700.00 as reasonable recovery – not full replacement cost.
Fire door glass broken - replacement cost $409.75. The broken glass was discovered at the end of the tenancy, after the tenant had moved out. The glass was not broken at the start of the tenancy the property manager says. I approve this claim in full.
Unfinished painting in bedroom 3 – painting costs $259.98 – the Tenant attempted to paint the room, and in addition to spilling paint on the carpet, made a mess of the walls. I award the painting costs.
Bedroom 3 door broken - fully replacement $451.91 – the door was split during the tenancy and required full replacement. I approve this claim.
I award power for the week the Landlord spent at the premises repairing damage and cleaning the premises – power bill - $56.47.
Because the Landlord has substantially succeeded the Tenant must also reimburse the Landlord’s filing fee: $28.00.

Tenancy Tribunal case 5375676 — Rent arrears at 14 Paekitawhiti Street, Turangi, Turangi 3334

At a glance

Tenancy Tribunal case 5375676 — Rent arrears at 14 Paekitawhiti Street, Turangi, Turangi 3334

At a glance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions