What was Tenancy Tribunal case 5385566 about?

The tribunal order states: [The tenant/s] and [The tenant/s] must pay Spectre Property Management

How much money was awarded in case 5385566?

Rubbish Removal: $2,789.90 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lawns and Garden Work: $373.75 awarded to landlord; Property Damage: $322.00 awarded to landlord; Property Damage: $1,207.50 awarded to landlord; Rent Arrears: $901.57 awarded to landlord; Blinds: $389.90 awarded to landlord; Water Rates: $48.86 awarded to landlord

What type of tenancy dispute was case 5385566?

The primary dispute was Property damage. Related themes: Rent arrears.

Where can I read the official tribunal order for case 5385566?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13128823-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5385566 about?

The tribunal order states: [The tenant/s] and [The tenant/s] must pay Spectre Property Management

How much money was awarded in case 5385566?

Rubbish Removal: $2,789.90 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lawns and Garden Work: $373.75 awarded to landlord; Property Damage: $322.00 awarded to landlord; Property Damage: $1,207.50 awarded to landlord; Rent Arrears: $901.57 awarded to landlord; Blinds: $389.90 awarded to landlord; Water Rates: $48.86 awarded to landlord

What type of tenancy dispute was case 5385566?

The primary dispute was Property damage. Related themes: Rent arrears.

Where can I read the official tribunal order for case 5385566?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13128823-Tenancy_Tribunal_Order.pdf.

34 Whakanoho Road, Westgate, Auckland 0814 Tenancy Tribunal Case 5385566 — Property damage

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34 Whakanoho Road, Westgate, Auckland 0814 Tenancy Tribunal Case 5385566 — Property damage | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5385566 — net $2,541.48 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 13 October 2025 (Bailey Glassie is solely	$901.57	Rent arrears to 13 October 2025 (Bailey Glassie is solely
Water rates	$48.86	Water rates
Lock/key replacement	$322.00	Lock/key replacement
Cleaning: and rubbish removal	$2,789.90	Cleaning: and rubbish removal
Repairs	$1,207.50	Repairs
Repairs: Blinds	$389.90	Repairs: Blinds
Lawns and Garden work	$373.75	Lawns and Garden work
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$2,541.48
Total payable by Tenant to Landlord	$2,541.48

Claims and awards for application 5385566 — net $2,541.48 NZD. Verify on MoJ.

Rent arrears to 13 October 2025 (Bailey Glassie is solely

Amount: $901.57
Awarded to: Landlord
Reason: Rent arrears to 13 October 2025 (Bailey Glassie is solely

Water rates

Amount: $48.86
Awarded to: Landlord
Reason: Water rates

Lock/key replacement

Amount: $322.00
Awarded to: Landlord
Reason: Lock/key replacement

Cleaning: and rubbish removal

Amount: $2,789.90
Awarded to: Landlord
Reason: Cleaning: and rubbish removal

Repairs

Amount: $1,207.50
Awarded to: Landlord
Reason: Repairs

Claim types — money lines allowed on this order

Rubbish Removal Filing Fee Lawns And Garden Work Property damage Rent arrears Water Rates

Order

[The tenant/s] and [The tenant/s] must pay Spectre Property Management Services Limited As Agent For Danny & Sanjana Dhanak $2,290.05 immediately, calculated as shown in table below.
[The tenant/s] must pay Spectre Property Management Services Limited As Agent For Danny & Sanjana Dhanak $251.43 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $3,520.00 (6448826-002) to Spectre Property Management Services Limited As Agent For Danny & Sanjana Dhanak immediately.

Reasons

The landlord and the tenant, [The tenant/s] attended the hearing held on 16 February 2026.
The tenant, [The tenant/s] did not attend the hearing. An attempt was made to join Mr Glassie to the hearing by telephone, but the call went to voicemail.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent and water rates?

The tenant, [The tenant/s] withdrew from the tenancy 1 on 9 October 2025.
The tenancy ended on 13 October 2025.
[The tenant/s] is jointly responsible for anything done or omitted to be done before the withdrawal.
[The tenant/s] is not responsible for rent arrears incurred for the period from 10 October 2025 until 13 October 2025. The rent owed for that period is $251.43. [The tenant/s] is solely responsible for that amount.
Both tenants are liable for rent arrears of $650.14, which is the amount owed to 9 October 2025.
Both tenants are responsible for the water rates owed at the end of the tenancy which amounts to $48.86 as there is no way to apportion the amount of water used for the last four days of the tenancy.
I am satisfied that both tenants are responsible for the remaining claims sought by the landlord given that an inspection was carried out on 9 October 2025 and the condition of the premises was very similar in the final inspection carried out on 13 October 2025.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. 1 Section 56B Residential Tenancies Act 1986
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish.
The tenant did not return all of the keys.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The following damage was caused during the tenancy: wall holes, damaged deck, damaged kitchen cabinet, damaged wardrobe, damaged door handle. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved.
Because Spectre Property Management Services Limited As Agent For Danny & Sanjana Dhanak has wholly succeeded with the claim I must reimburse the filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5385566 — net $2,541.48 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 13 October 2025 (Bailey Glassie is solely	$901.57	Rent arrears to 13 October 2025 (Bailey Glassie is solely
Water rates	$48.86	Water rates
Lock/key replacement	$322.00	Lock/key replacement
Cleaning: and rubbish removal	$2,789.90	Cleaning: and rubbish removal
Repairs	$1,207.50	Repairs
Repairs: Blinds	$389.90	Repairs: Blinds
Lawns and Garden work	$373.75	Lawns and Garden work
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$2,541.48
Total payable by Tenant to Landlord	$2,541.48

Claims and awards for application 5385566 — net $2,541.48 NZD. Verify on MoJ.

Rent arrears to 13 October 2025 (Bailey Glassie is solely

Amount: $901.57
Awarded to: Landlord
Reason: Rent arrears to 13 October 2025 (Bailey Glassie is solely

Water rates

Amount: $48.86
Awarded to: Landlord
Reason: Water rates

Lock/key replacement

Amount: $322.00
Awarded to: Landlord
Reason: Lock/key replacement

Cleaning: and rubbish removal

Amount: $2,789.90
Awarded to: Landlord
Reason: Cleaning: and rubbish removal

Repairs

Amount: $1,207.50
Awarded to: Landlord
Reason: Repairs

Claim types — money lines allowed on this order

Rubbish Removal Filing Fee Lawns And Garden Work Property damage Rent arrears Water Rates

Order

[The tenant/s] and [The tenant/s] must pay Spectre Property Management Services Limited As Agent For Danny & Sanjana Dhanak $2,290.05 immediately, calculated as shown in table below.
[The tenant/s] must pay Spectre Property Management Services Limited As Agent For Danny & Sanjana Dhanak $251.43 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $3,520.00 (6448826-002) to Spectre Property Management Services Limited As Agent For Danny & Sanjana Dhanak immediately.

Reasons

The landlord and the tenant, [The tenant/s] attended the hearing held on 16 February 2026.
The tenant, [The tenant/s] did not attend the hearing. An attempt was made to join Mr Glassie to the hearing by telephone, but the call went to voicemail.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent and water rates?

The tenant, [The tenant/s] withdrew from the tenancy 1 on 9 October 2025.
The tenancy ended on 13 October 2025.
[The tenant/s] is jointly responsible for anything done or omitted to be done before the withdrawal.
[The tenant/s] is not responsible for rent arrears incurred for the period from 10 October 2025 until 13 October 2025. The rent owed for that period is $251.43. [The tenant/s] is solely responsible for that amount.
Both tenants are liable for rent arrears of $650.14, which is the amount owed to 9 October 2025.
Both tenants are responsible for the water rates owed at the end of the tenancy which amounts to $48.86 as there is no way to apportion the amount of water used for the last four days of the tenancy.
I am satisfied that both tenants are responsible for the remaining claims sought by the landlord given that an inspection was carried out on 9 October 2025 and the condition of the premises was very similar in the final inspection carried out on 13 October 2025.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. 1 Section 56B Residential Tenancies Act 1986
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish.
The tenant did not return all of the keys.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The following damage was caused during the tenancy: wall holes, damaged deck, damaged kitchen cabinet, damaged wardrobe, damaged door handle. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved.
Because Spectre Property Management Services Limited As Agent For Danny & Sanjana Dhanak has wholly succeeded with the claim I must reimburse the filing fee.

Tenancy Tribunal case 5385566 — Property damage at 34 Whakanoho Road, Westgate, Auckland 0814

At a glance

Tenancy Tribunal case 5385566 — Property damage at 34 Whakanoho Road, Westgate, Auckland 0814

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent and water rates?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent and water rates?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions