What was the outcome of Tenancy Tribunal case 5388884?

The tribunal order states: Amberrose Louise Rolls must pay Kāinga Ora–Homes And Communities

How much money was awarded in case 5388884?

Cleaning: $104.26 awarded to landlord; Cleaning: $465.35 awarded to landlord; Property Damage: $1,486.70 awarded to landlord; Rent Arrears: $733.85 awarded to landlord; Holes In Walls: $360.88 awarded to landlord; Rubbish Removal: $448.13 awarded to landlord; Rubbish Removal: $2,955.78 awarded to landlord

What type of tenancy dispute was case 5388884?

The primary dispute was Property damage. Related themes: Rent arrears, Cleanliness.

Where can I read the official tribunal order for case 5388884?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13102077-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5388884?

The tribunal order states: Amberrose Louise Rolls must pay Kāinga Ora–Homes And Communities

How much money was awarded in case 5388884?

Cleaning: $104.26 awarded to landlord; Cleaning: $465.35 awarded to landlord; Property Damage: $1,486.70 awarded to landlord; Rent Arrears: $733.85 awarded to landlord; Holes In Walls: $360.88 awarded to landlord; Rubbish Removal: $448.13 awarded to landlord; Rubbish Removal: $2,955.78 awarded to landlord

What type of tenancy dispute was case 5388884?

The primary dispute was Property damage. Related themes: Rent arrears, Cleanliness.

Where can I read the official tribunal order for case 5388884?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13102077-Tenancy_Tribunal_Order.pdf.

12 Cambridge Terrace, Waiwhetu, Lower Hutt 5010 Tenancy Tribunal Case 5388884 — Property damage

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12 Cambridge Terrace, Waiwhetu, Lower Hutt 5010 Tenancy Tribunal Case 5388884 — Property damage | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5388884 — net $6,346.95 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$733.85	Rent arrears
Cleaning: kitchen cupboards	$104.26	Cleaning: kitchen cupboards
Cleaning: remainder of house	$465.35	Cleaning: remainder of house
Repairs: holes in walls	$360.88	Repairs: holes in walls
Rubbish removal: interior	$2,955.78	Rubbish removal: interior
Rubbish removal: exterior	$448.13	Rubbish removal: exterior
Damages during tenancy- lock change, window repairs, fence repairs, skip bin, pest eradication	$1,486.70	Damages during tenancy- lock change, window repairs, fence repairs, skip bin, pest eradication
Net award	$6,346.95
Total payable by Tenant to Landlord	$6,346.95

Claims and awards for application 5388884 — net $6,346.95 NZD. Verify on MoJ.

Rent arrears

Amount: $733.85
Awarded to: Landlord
Reason: Rent arrears

Cleaning: kitchen cupboards

Amount: $104.26
Awarded to: Landlord
Reason: Cleaning: kitchen cupboards

Cleaning: remainder of house

Amount: $465.35
Awarded to: Landlord
Reason: Cleaning: remainder of house

Repairs: holes in walls

Amount: $360.88
Awarded to: Landlord
Reason: Repairs: holes in walls

Rubbish removal: interior

Amount: $2,955.78
Awarded to: Landlord
Reason: Rubbish removal: interior

Claim types — money lines allowed on this order

Cleanliness Property damage Rent arrears Rubbish Removal

Order

Amberrose Louise Rolls must pay Kāinga Ora–Homes And Communities $6,346.95 immediately, calculated as shown in the table below.
The Bond Centre is to pay the bond of $208.00 (BN-13485463) to Kāinga Ora– Homes And Communities immediately.
The claims for stove and rangehood cleaning, and replacement of damaged doors are withdrawn at the landlord’s request.

Reasons

The landlord attended the hearing represented by Mr Van Gent. There was no appearance by the tenant.
The landlord has applied for rent arrears, compensation, and refund of the bond, following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 12 September 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy, and the balance at the hearing date taking into account payments received up to the hearing date. Damages during the tenancy
The tenant is liable for various repairs and damages that occurred during the tenancy as follows: a. Lock change in November 2022 when the tenant lost their keys; b. Window repairs in June 2023, November 2023, and March 2025; c. The landlord providing a skip bin at the tenant’s request in November 2023; d. Fence replacement in November 2024; e. Pest eradication in June 2025.
The amounts ordered are proved.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986 (RTA).
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish and belongings as shown in photos produced in evidence.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
The following damage was caused during the tenancy: Several holes in walls. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5388884 — net $6,346.95 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$733.85	Rent arrears
Cleaning: kitchen cupboards	$104.26	Cleaning: kitchen cupboards
Cleaning: remainder of house	$465.35	Cleaning: remainder of house
Repairs: holes in walls	$360.88	Repairs: holes in walls
Rubbish removal: interior	$2,955.78	Rubbish removal: interior
Rubbish removal: exterior	$448.13	Rubbish removal: exterior
Damages during tenancy- lock change, window repairs, fence repairs, skip bin, pest eradication	$1,486.70	Damages during tenancy- lock change, window repairs, fence repairs, skip bin, pest eradication
Net award	$6,346.95
Total payable by Tenant to Landlord	$6,346.95

Claims and awards for application 5388884 — net $6,346.95 NZD. Verify on MoJ.

Rent arrears

Amount: $733.85
Awarded to: Landlord
Reason: Rent arrears

Cleaning: kitchen cupboards

Amount: $104.26
Awarded to: Landlord
Reason: Cleaning: kitchen cupboards

Cleaning: remainder of house

Amount: $465.35
Awarded to: Landlord
Reason: Cleaning: remainder of house

Repairs: holes in walls

Amount: $360.88
Awarded to: Landlord
Reason: Repairs: holes in walls

Rubbish removal: interior

Amount: $2,955.78
Awarded to: Landlord
Reason: Rubbish removal: interior

Claim types — money lines allowed on this order

Cleanliness Property damage Rent arrears Rubbish Removal

Order

Amberrose Louise Rolls must pay Kāinga Ora–Homes And Communities $6,346.95 immediately, calculated as shown in the table below.
The Bond Centre is to pay the bond of $208.00 (BN-13485463) to Kāinga Ora– Homes And Communities immediately.
The claims for stove and rangehood cleaning, and replacement of damaged doors are withdrawn at the landlord’s request.

Reasons

The landlord attended the hearing represented by Mr Van Gent. There was no appearance by the tenant.
The landlord has applied for rent arrears, compensation, and refund of the bond, following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 12 September 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy, and the balance at the hearing date taking into account payments received up to the hearing date. Damages during the tenancy
The tenant is liable for various repairs and damages that occurred during the tenancy as follows: a. Lock change in November 2022 when the tenant lost their keys; b. Window repairs in June 2023, November 2023, and March 2025; c. The landlord providing a skip bin at the tenant’s request in November 2023; d. Fence replacement in November 2024; e. Pest eradication in June 2025.
The amounts ordered are proved.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986 (RTA).
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish and belongings as shown in photos produced in evidence.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
The following damage was caused during the tenancy: Several holes in walls. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved.

Tenancy Tribunal case 5388884 — Property damage at 12 Cambridge Terrace, Waiwhetu, Lower Hutt 5010

At a glance

Tenancy Tribunal case 5388884 — Property damage at 12 Cambridge Terrace, Waiwhetu, Lower Hutt 5010

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions