What was Tenancy Tribunal case 5406173 about?

The tribunal order states: [The tenant/s] owes Inspire Real Estate Limited As Agent For Hayden Low

How much money was awarded in case 5406173?

Filing Fee: $28.00 awarded to landlord; Rent Arrears: $2,120.00 awarded to landlord; Water Rates: $383.59 awarded to landlord

What type of tenancy dispute was case 5406173?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5406173?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12968089-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5406173 about?

The tribunal order states: [The tenant/s] owes Inspire Real Estate Limited As Agent For Hayden Low

How much money was awarded in case 5406173?

Filing Fee: $28.00 awarded to landlord; Rent Arrears: $2,120.00 awarded to landlord; Water Rates: $383.59 awarded to landlord

What type of tenancy dispute was case 5406173?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5406173?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12968089-Tenancy_Tribunal_Order.pdf.

31A Churchill Avenue, Manurewa, Auckland 2102 Tenancy Tribunal Case 5406173 — Rent arrears

Order

Claims and awards in Tenancy Tribunal application 5406173 — net $2,531.59 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 14 January 2026	$2,120.00	Rent arrears to 14 January 2026
Water rates	$383.59	Water rates
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$2,531.59
Total payable by Tenant to Landlord	$2,531.59

[The tenant/s] owes Inspire Real Estate Limited As Agent For Hayden Low $2,531.59 (“the debt”).

[The tenant/s] must pay current rent and the debt as follows: a. By a lump-sum payment of $2,531.59 on or before 16 January 2026. b. Current rent will be every Wednesday, with the first payment on 21/01/2026.

If the tenant fails to pay current rent and lump-sum payment of $2,531.59 within 2 working days of the due dates: a. The tenancy at 31A Churchill Avenue, Manurewa, Auckland 2102 will terminate and the landlord will have immediate possession of the premises. b. The balance of the debt will be payable immediately. DescriptionLandlord Rent arrears to 14 January 2026$2,120.00 Water rates$383.59 Filing fee reimbursement$28.00 Total award$2,531.59 Total payable by Tenant to Landlord$2,531.59

Reasons

The hearing was conducted by video conference.

Both parties attended the hearing.

The landlord has applied for termination of the tenancy, rent arrears and refund of the bond. The tenant wants to repay the debt to avoid immediate termination.

Should a conditional termination order be made?

Where rent is at least 21 days in arrears on the date the application was filed, the Tribunal must make either a final or a conditional termination order. See section 55(1)(a) and (1A) Residential Tenancies Act 1986.

Ms Duckworth explained that she, the tenant Ms Biddle, and the property owner had discussed the rent arrears prior to the hearing. Ms Biddle had previously attended mediation and obtained hardship funds from her KiwiSaver account, which were expected to be paid in early December 2024. That payment did not occur. Ms Duckworth stated that Ms Biddle had since lost her job and was now in financial difficulty.

Ms Duckworth advised that Ms Biddle had an appointment with Work and Income (WINZ) scheduled for the following morning to seek payment of all rent and water arrears. The property owner had indicated that if payment was received following that appointment, he was prepared to allow the tenancy to continue. However, if payment was not received, the landlord sought termination.

Ms Duckworth confirmed that the total rent arrears as of today (14 January 2026) were $2,120, and the water arrears were $383.59, for a total of $2,503.59. She requested that, if funds were not received by Friday, 16 January 2026, the tenancy be terminated. If payment was made, she asked that the tenancy continue and that future rent be redirected directly from WINZ to the property management company. She confirmed that rent is due weekly, with the rent week running from Friday to Thursday, and that payments are typically received on Wednesdays.

Ms Biddle agreed with the arrears amounts stated by Ms Duckworth. She confirmed that she was aware of the landlord’s position and that she would be attending the WINZ appointment in an effort to have the arrears paid. She also agreed to the proposal for rent redirection from WINZ, explaining that her benefit is paid on Wednesday nights, and the redirection would ensure rent is paid automatically before she receives her personal funds

Ms Biddle further stated that she wished to comply with all legal obligations and ensure the matter was properly resolved. She expressed that she was attending the hearing to confirm her understanding of the process and the landlord’s position.

Accordingly, I am satisfied the tenant will pay the debt within the period specified in the order and is unlikely to commit any further relevant breach. I have granted a conditional termination order.

The conditional termination order will lapse if it is fully complied with. If the tenant breaches the order, the possession order may be enforced for 90 days from the first breach. See section 64(4)(b) Residential Tenancies Act 1986. Filing fee

Because Inspire Real Estate Limited As Agent For Hayden Low has wholly succeeded with the claim I must reimburse the filing fee.

Claims and awards in Tenancy Tribunal application 5406173 — net $2,531.59 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 14 January 2026	$2,120.00	Rent arrears to 14 January 2026
Water rates	$383.59	Water rates
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$2,531.59
Total payable by Tenant to Landlord	$2,531.59

Order

[The tenant/s] owes Inspire Real Estate Limited As Agent For Hayden Low $2,531.59 (“the debt”).
[The tenant/s] must pay current rent and the debt as follows: a. By a lump-sum payment of $2,531.59 on or before 16 January 2026. b. Current rent will be every Wednesday, with the first payment on 21/01/2026.
If the tenant fails to pay current rent and lump-sum payment of $2,531.59 within 2 working days of the due dates: a. The tenancy at 31A Churchill Avenue, Manurewa, Auckland 2102 will terminate and the landlord will have immediate possession of the premises. b. The balance of the debt will be payable immediately. DescriptionLandlord Rent arrears to 14 January 2026$2,120.00 Water rates$383.59 Filing fee reimbursement$28.00 Total award$2,531.59 Total payable by Tenant to Landlord$2,531.59

Reasons

The hearing was conducted by video conference.
Both parties attended the hearing.
The landlord has applied for termination of the tenancy, rent arrears and refund of the bond. The tenant wants to repay the debt to avoid immediate termination.

Should a conditional termination order be made?

Where rent is at least 21 days in arrears on the date the application was filed, the Tribunal must make either a final or a conditional termination order. See section 55(1)(a) and (1A) Residential Tenancies Act 1986.
Ms Duckworth explained that she, the tenant Ms Biddle, and the property owner had discussed the rent arrears prior to the hearing. Ms Biddle had previously attended mediation and obtained hardship funds from her KiwiSaver account, which were expected to be paid in early December 2024. That payment did not occur. Ms Duckworth stated that Ms Biddle had since lost her job and was now in financial difficulty.
Ms Duckworth advised that Ms Biddle had an appointment with Work and Income (WINZ) scheduled for the following morning to seek payment of all rent and water arrears. The property owner had indicated that if payment was received following that appointment, he was prepared to allow the tenancy to continue. However, if payment was not received, the landlord sought termination.
Ms Duckworth confirmed that the total rent arrears as of today (14 January 2026) were $2,120, and the water arrears were $383.59, for a total of $2,503.59. She requested that, if funds were not received by Friday, 16 January 2026, the tenancy be terminated. If payment was made, she asked that the tenancy continue and that future rent be redirected directly from WINZ to the property management company. She confirmed that rent is due weekly, with the rent week running from Friday to Thursday, and that payments are typically received on Wednesdays.
Ms Biddle agreed with the arrears amounts stated by Ms Duckworth. She confirmed that she was aware of the landlord’s position and that she would be attending the WINZ appointment in an effort to have the arrears paid. She also agreed to the proposal for rent redirection from WINZ, explaining that her benefit is paid on Wednesday nights, and the redirection would ensure rent is paid automatically before she receives her personal funds
Ms Biddle further stated that she wished to comply with all legal obligations and ensure the matter was properly resolved. She expressed that she was attending the hearing to confirm her understanding of the process and the landlord’s position.
Accordingly, I am satisfied the tenant will pay the debt within the period specified in the order and is unlikely to commit any further relevant breach. I have granted a conditional termination order.
The conditional termination order will lapse if it is fully complied with. If the tenant breaches the order, the possession order may be enforced for 90 days from the first breach. See section 64(4)(b) Residential Tenancies Act 1986. Filing fee
Because Inspire Real Estate Limited As Agent For Hayden Low has wholly succeeded with the claim I must reimburse the filing fee.

Tenancy Tribunal case 5406173 — Rent arrears at 31A Churchill Avenue, Manurewa, Auckland 2102

At a glance

Tenancy Tribunal case 5406173 — Rent arrears at 31A Churchill Avenue, Manurewa, Auckland 2102

At a glance

Award balance

Claims & awards

Order

Reasons

Should a conditional termination order be made?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Should a conditional termination order be made?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions