What was the outcome of Tenancy Tribunal case 5416549?

The tribunal order states: Aqua-Lee Matthews must pay JDL Premier Asset Management Limited and

How much money was awarded in case 5416549?

Cleaning: $450.00 awarded to landlord; Cleaning: $876.37 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lawns and Garden Work: $190.00 awarded to landlord; Property Damage: $219.65 awarded to landlord; Property Damage: $465.75 awarded to landlord; Rehang And Replace Doors: $1,066.63 awarded to landlord; Rent Arrears: $1,380.00 awarded to landlord; Replace Lounge Carpets: $541.87 awarded to landlord; Rubbish Removal: $1,421.05 awarded to landlord

What type of tenancy dispute was case 5416549?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5416549?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13383428-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5416549?

The tribunal order states: Aqua-Lee Matthews must pay JDL Premier Asset Management Limited and

How much money was awarded in case 5416549?

Cleaning: $450.00 awarded to landlord; Cleaning: $876.37 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lawns and Garden Work: $190.00 awarded to landlord; Property Damage: $219.65 awarded to landlord; Property Damage: $465.75 awarded to landlord; Rehang And Replace Doors: $1,066.63 awarded to landlord; Rent Arrears: $1,380.00 awarded to landlord; Replace Lounge Carpets: $541.87 awarded to landlord; Rubbish Removal: $1,421.05 awarded to landlord

What type of tenancy dispute was case 5416549?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5416549?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13383428-Tenancy_Tribunal_Order.pdf.

4 Pallant Street, Manurewa, Auckland 2102 Tenancy Tribunal Case 5416549 — Rent arrears

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4 Pallant Street, Manurewa, Auckland 2102 Tenancy Tribunal Case 5416549 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5416549 — net $3,879.32 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 26 September 2025	$1,380.00	Rent arrears to 26 September 2025
Cleaning	$876.37	Cleaning
Carpet Cleaning	$450.00	Carpet Cleaning
Rubbish removal	$1,421.05	Rubbish removal
Lawns and Garden work	$190.00	Lawns and Garden work
Lock/key replacement	$219.65	Lock/key replacement
Window repairs	$465.75	Window repairs
Rehang and replace doors	$1,066.63	Rehang and replace doors
Replace lounge carpets	$541.87	Replace lounge carpets
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$3,879.32
Total payable by Tenant to Landlord	$3,879.32

Claims and awards for application 5416549 — net $3,879.32 NZD. Verify on MoJ.

Rent arrears to 26 September 2025

Amount: $1,380.00
Awarded to: Landlord
Reason: Rent arrears to 26 September 2025

Cleaning

Amount: $876.37
Awarded to: Landlord
Reason: Cleaning

Carpet Cleaning

Amount: $450.00
Awarded to: Landlord
Reason: Carpet Cleaning

Rubbish removal

Amount: $1,421.05
Awarded to: Landlord
Reason: Rubbish removal

Lawns and Garden work

Amount: $190.00
Awarded to: Landlord
Reason: Lawns and Garden work

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Lawns And Garden Work Property damage Rent arrears Rubbish Removal

Order

Aqua-Lee Matthews must pay JDL Premier Asset Management Limited and Guy Denniston $3,879.32 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,760.00 (5931129-011) to JDL Premier Asset Management Limited and Guy Denniston immediately.

Reasons

Ms Schoeman attended the hearing for the landlord. The tenant did not attend. She was phoned on the number provided but the call went to voicemail.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

On 22 July 2025 the landlord gave then tenant a 90 day notice to end the tenancy on 22 October 2025 and he claims rent up to the expiry date on that notice. However, the tenant vacated earlier, and the landlord changed the locks and keys on 26 September 2025. This means that the landlord has taken back possession of the premises on 26 September and the tenancy ended at that time.
The amount of rent owing to the end of the tenancy (26 September 2025) has been established by the production of a rent record.

Did the tenant comply with their obligations at the end of the tenancy?

The tenant did not leave the premises reasonably clean and tidy, did not remove all rubbish and did not return the keys as required by section 40(1)(e)(ii)-(v) of the Residential Tenancies Act 1986 (the Act).
The amounts ordered are proved by the production of invoices.

Is the tenant responsible for the damage to the premises?

The landlord has established that the premises were damaged during the tenancy, in particular: 3 bedroom doors, a bedroom wardrobe door, and the hall cupboard door were damaged by holes; another wardrobe door in a bedroom had been removed and was required to be rehung; two windows in the front bedroom were broken; and the carpets, particularly in the lounge, were damaged by large patches of a wax like substance that could not be removed by cleaning. The damage is beyond fair wear and tear and the tenant has not disproved liability for it: sections 40(2)(a), 41 and 49B of the Act.
The amounts ordered are proved. Betterment and depreciation has been taken into account for the damage to the lounge carpets. The landlord should be returned to the position they would have been in had the tenant not breached their obligations and should not be better or worse off. In calculating depreciation, I have taken into account the age of the carpets (they were new in April 2023) and their likely useful lifespan (approximately 10 to 12 years in living rooms).
The landlord has been successful in his claims and is therefore entitled to payment of the Tribunal application fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5416549 — net $3,879.32 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 26 September 2025	$1,380.00	Rent arrears to 26 September 2025
Cleaning	$876.37	Cleaning
Carpet Cleaning	$450.00	Carpet Cleaning
Rubbish removal	$1,421.05	Rubbish removal
Lawns and Garden work	$190.00	Lawns and Garden work
Lock/key replacement	$219.65	Lock/key replacement
Window repairs	$465.75	Window repairs
Rehang and replace doors	$1,066.63	Rehang and replace doors
Replace lounge carpets	$541.87	Replace lounge carpets
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$3,879.32
Total payable by Tenant to Landlord	$3,879.32

Claims and awards for application 5416549 — net $3,879.32 NZD. Verify on MoJ.

Rent arrears to 26 September 2025

Amount: $1,380.00
Awarded to: Landlord
Reason: Rent arrears to 26 September 2025

Cleaning

Amount: $876.37
Awarded to: Landlord
Reason: Cleaning

Carpet Cleaning

Amount: $450.00
Awarded to: Landlord
Reason: Carpet Cleaning

Rubbish removal

Amount: $1,421.05
Awarded to: Landlord
Reason: Rubbish removal

Lawns and Garden work

Amount: $190.00
Awarded to: Landlord
Reason: Lawns and Garden work

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Lawns And Garden Work Property damage Rent arrears Rubbish Removal

Order

Aqua-Lee Matthews must pay JDL Premier Asset Management Limited and Guy Denniston $3,879.32 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,760.00 (5931129-011) to JDL Premier Asset Management Limited and Guy Denniston immediately.

Reasons

Ms Schoeman attended the hearing for the landlord. The tenant did not attend. She was phoned on the number provided but the call went to voicemail.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

On 22 July 2025 the landlord gave then tenant a 90 day notice to end the tenancy on 22 October 2025 and he claims rent up to the expiry date on that notice. However, the tenant vacated earlier, and the landlord changed the locks and keys on 26 September 2025. This means that the landlord has taken back possession of the premises on 26 September and the tenancy ended at that time.
The amount of rent owing to the end of the tenancy (26 September 2025) has been established by the production of a rent record.

Did the tenant comply with their obligations at the end of the tenancy?

The tenant did not leave the premises reasonably clean and tidy, did not remove all rubbish and did not return the keys as required by section 40(1)(e)(ii)-(v) of the Residential Tenancies Act 1986 (the Act).
The amounts ordered are proved by the production of invoices.

Is the tenant responsible for the damage to the premises?

The landlord has established that the premises were damaged during the tenancy, in particular: 3 bedroom doors, a bedroom wardrobe door, and the hall cupboard door were damaged by holes; another wardrobe door in a bedroom had been removed and was required to be rehung; two windows in the front bedroom were broken; and the carpets, particularly in the lounge, were damaged by large patches of a wax like substance that could not be removed by cleaning. The damage is beyond fair wear and tear and the tenant has not disproved liability for it: sections 40(2)(a), 41 and 49B of the Act.
The amounts ordered are proved. Betterment and depreciation has been taken into account for the damage to the lounge carpets. The landlord should be returned to the position they would have been in had the tenant not breached their obligations and should not be better or worse off. In calculating depreciation, I have taken into account the age of the carpets (they were new in April 2023) and their likely useful lifespan (approximately 10 to 12 years in living rooms).
The landlord has been successful in his claims and is therefore entitled to payment of the Tribunal application fee.

Tenancy Tribunal case 5416549 — Rent arrears at 4 Pallant Street, Manurewa, Auckland 2102

At a glance

Tenancy Tribunal case 5416549 — Rent arrears at 4 Pallant Street, Manurewa, Auckland 2102

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions