What was Tenancy Tribunal case 5424849 about?

The tribunal order states: [The tenant/s] must pay Otautahi Community Housing Trust $3,458.47

How much money was awarded in case 5424849?

Cleaning: $776.25 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Rent Arrears: $2,791.72 awarded to landlord; Rubbish Removal: $862.50 awarded to landlord

What type of tenancy dispute was case 5424849?

The primary dispute was Rent arrears. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5424849?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13641507-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5424849 about?

The tribunal order states: [The tenant/s] must pay Otautahi Community Housing Trust $3,458.47

How much money was awarded in case 5424849?

Cleaning: $776.25 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Rent Arrears: $2,791.72 awarded to landlord; Rubbish Removal: $862.50 awarded to landlord

What type of tenancy dispute was case 5424849?

The primary dispute was Rent arrears. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5424849?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13641507-Tenancy_Tribunal_Order.pdf.

Unit/Flat Unit 8, 1 Louisson Place, Opawa, Christchurch Tenancy Tribunal Case 5424849 — Rent arrears

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Unit/Flat Unit 8, 1 Louisson Place, Opawa, Christchurch Tenancy Tribunal Case 5424849 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5424849 — net $3,458.47 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 12.1.26	$2,791.72	Rent arrears to 12.1.26
Rubbish removal	$862.50	Rubbish removal
Cleaning	$776.25	Cleaning
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$3,458.47
Total payable by Tenant to Landlord	$3,458.47

Claims and awards for application 5424849 — net $3,458.47 NZD. Verify on MoJ.

Rent arrears to 12.1.26

Amount: $2,791.72
Awarded to: Landlord
Reason: Rent arrears to 12.1.26

Rubbish removal

Amount: $862.50
Awarded to: Landlord
Reason: Rubbish removal

Cleaning

Amount: $776.25
Awarded to: Landlord
Reason: Cleaning

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $3,458.47

Total payable by Tenant to Landlord

Landlord $3,458.47

Claim types — money lines allowed on this order

Cleanliness Filing Fee Rent arrears Rubbish Removal

Order

[The tenant/s] must pay Otautahi Community Housing Trust $3,458.47 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $1,000.00 (BN-17494215) to Otautahi Community Housing Trust immediately.

Reasons

Attendances and Service

The landlord attended the hearing.
The tenant did not connect to the hearing by way of the link provided in the notice of hearing emailed to her to the email address provided in the application form. The tenant was phoned on the phone number provided but the phone call went unanswered.
This application has been filed within two months after termination of the tenancy. The RTA requires that the tenant is served in prescribed ways, including by post to an address for service the tenant has provided in writing to the landlord or personally or to an email address for service provided by the tenant. 1
The tenant has not been served in accordance with the provisions of the RTA. The tenant has not provided a physical or email address for service to the landlord. I’m satisfied that all reasonable efforts have been made to serve the tenant in accordance with the RTA and there are no other reasonable efforts that could occur to serve the tenant in accordance with the RTA.
In the circumstances I proceeded on the basis that service of the claim to the email address that the tenant used to give notice to terminate the tenancy was likely to have brought notice of the hearing to the tenant’s attention. I have treated the tenant as served by substituted service to that email address and have dispensed with any further service on her. 2
The landlord has applied for rent arrears, compensation, payment of the bond, and reimbursement of the filing fee following the end of the tenancy. Relevant legal considerations
The relevant law that applies is found in the Residential Tenancies Act 1986 (RTA).
With any claim before the Tenancy Tribunal, the Tribunal applies the usual civil law standards and expectations. That includes a requirement that the applicant establish their claims on the balance of probabilities. The balance of probabilities means more likely than un-likely, or in mathematical terms, has a fractionally more than 50% likelihood. The Tribunal does not need to be certain or very sure about any claim, only that what is claimed is likely. This obligation carried by the applicant is referred to as the “burden of proof”. Independent witnesses, corroborating documents and photographs are an important part of discharging this burden.

How much is owed for rent?

The tenant must pay the rent as and when it is due and payable under the tenancy agreement. 3 The tenancy ended on 12 January 2026. The landlord provided rent records which prove the amount owing at the end of the tenancy 1 See RTA, s 91A 2 See RTA, s 91B. 3 RTA, 40 (1)(a). The Law – tenant’s obligations at the end of the tenancy
At the end of the tenancy the tenant must remove all his or her goods from the premises, leave the premises (including the land provided with the premises) reasonably clean and tidy, remove all rubbish, return all keys and security devices and leave all chattels provided for their benefit. 4 Cleaning and rubbish removal
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish. The landlord claimed rubbish removal and cleaning costs. Invoices and post-tenancy photographs were provided in support of the claim. The amounts ordered are proved. Bond
The bond is to be paid to the landlord immediately to offset the amount’s ordered. Filing Fee
Because the landlord has been wholly successful in their claim, I have ordered that the tenant reimburse the filing fee. 5

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5424849 — net $3,458.47 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 12.1.26	$2,791.72	Rent arrears to 12.1.26
Rubbish removal	$862.50	Rubbish removal
Cleaning	$776.25	Cleaning
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$3,458.47
Total payable by Tenant to Landlord	$3,458.47

Claims and awards for application 5424849 — net $3,458.47 NZD. Verify on MoJ.

Rent arrears to 12.1.26

Amount: $2,791.72
Awarded to: Landlord
Reason: Rent arrears to 12.1.26

Rubbish removal

Amount: $862.50
Awarded to: Landlord
Reason: Rubbish removal

Cleaning

Amount: $776.25
Awarded to: Landlord
Reason: Cleaning

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $3,458.47

Total payable by Tenant to Landlord

Landlord $3,458.47

Claim types — money lines allowed on this order

Cleanliness Filing Fee Rent arrears Rubbish Removal

Order

[The tenant/s] must pay Otautahi Community Housing Trust $3,458.47 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $1,000.00 (BN-17494215) to Otautahi Community Housing Trust immediately.

Reasons

Attendances and Service

The landlord attended the hearing.
The tenant did not connect to the hearing by way of the link provided in the notice of hearing emailed to her to the email address provided in the application form. The tenant was phoned on the phone number provided but the phone call went unanswered.
This application has been filed within two months after termination of the tenancy. The RTA requires that the tenant is served in prescribed ways, including by post to an address for service the tenant has provided in writing to the landlord or personally or to an email address for service provided by the tenant. 1
The tenant has not been served in accordance with the provisions of the RTA. The tenant has not provided a physical or email address for service to the landlord. I’m satisfied that all reasonable efforts have been made to serve the tenant in accordance with the RTA and there are no other reasonable efforts that could occur to serve the tenant in accordance with the RTA.
In the circumstances I proceeded on the basis that service of the claim to the email address that the tenant used to give notice to terminate the tenancy was likely to have brought notice of the hearing to the tenant’s attention. I have treated the tenant as served by substituted service to that email address and have dispensed with any further service on her. 2
The landlord has applied for rent arrears, compensation, payment of the bond, and reimbursement of the filing fee following the end of the tenancy. Relevant legal considerations
The relevant law that applies is found in the Residential Tenancies Act 1986 (RTA).
With any claim before the Tenancy Tribunal, the Tribunal applies the usual civil law standards and expectations. That includes a requirement that the applicant establish their claims on the balance of probabilities. The balance of probabilities means more likely than un-likely, or in mathematical terms, has a fractionally more than 50% likelihood. The Tribunal does not need to be certain or very sure about any claim, only that what is claimed is likely. This obligation carried by the applicant is referred to as the “burden of proof”. Independent witnesses, corroborating documents and photographs are an important part of discharging this burden.

How much is owed for rent?

The tenant must pay the rent as and when it is due and payable under the tenancy agreement. 3 The tenancy ended on 12 January 2026. The landlord provided rent records which prove the amount owing at the end of the tenancy 1 See RTA, s 91A 2 See RTA, s 91B. 3 RTA, 40 (1)(a). The Law – tenant’s obligations at the end of the tenancy
At the end of the tenancy the tenant must remove all his or her goods from the premises, leave the premises (including the land provided with the premises) reasonably clean and tidy, remove all rubbish, return all keys and security devices and leave all chattels provided for their benefit. 4 Cleaning and rubbish removal
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish. The landlord claimed rubbish removal and cleaning costs. Invoices and post-tenancy photographs were provided in support of the claim. The amounts ordered are proved. Bond
The bond is to be paid to the landlord immediately to offset the amount’s ordered. Filing Fee
Because the landlord has been wholly successful in their claim, I have ordered that the tenant reimburse the filing fee. 5

Tenancy Tribunal case 5424849 — Rent arrears at Unit/Flat Unit 8, 1 Louisson Place, Opawa, Christchurch

At a glance

Tenancy Tribunal case 5424849 — Rent arrears at Unit/Flat Unit 8, 1 Louisson Place, Opawa, Christchurch

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions