Tenantcheck Insights · Case study
Tenancy Tribunal case 5432655 — Rent arrears at 54 Nile Road, Milford, Auckland 0620
Decided 26 March 2026 · Published 26 March 2026 · Application 5432655
- Rent arrears
- Cleanliness
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Auckland
Tribunal region
Adjudicator
R Kee
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $12,850.50
- Bond payment as ordered
- −$3,800.00
- Total balance for Tenant to pay Landlord
- $9,050.50
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Rent arrears to 11 March 2026 | $8,878.57 | Rent arrears to 11 March 2026 | |
| Cleaning | $977.50 | Cleaning | |
| Carpet Cleaning | $402.50 | Carpet Cleaning | |
| Water use charges | $1,023.93 | Water use charges | |
| Rubbish removal | $510.00 | Rubbish removal | |
| Pool cleaning | $850.00 | Pool cleaning | |
| Garage remote | $180.00 | Garage remote | |
| Filing fee reimbursement | $28.00 | Filing fee reimbursement | |
| Net award | $9,050.50 | ||
| Total payable by Tenant to Landlord | $9,050.50 |
Claims and awards for application 5432655 — net $9,050.50 NZD. Verify on MoJ.
Rent arrears to 11 March 2026
- Amount
- $8,878.57
- Awarded to
- Landlord
- Reason
- Rent arrears to 11 March 2026
Cleaning
- Amount
- $977.50
- Awarded to
- Landlord
- Reason
- Cleaning
Carpet Cleaning
- Amount
- $402.50
- Awarded to
- Landlord
- Reason
- Carpet Cleaning
Water use charges
- Amount
- $1,023.93
- Awarded to
- Landlord
- Reason
- Water use charges
Rubbish removal
- Amount
- $510.00
- Awarded to
- Landlord
- Reason
- Rubbish removal
Pool cleaning
- Amount
- $850.00
- Awarded to
- Landlord
- Reason
- Pool cleaning
Garage remote
- Amount
- $180.00
- Awarded to
- Landlord
- Reason
- Garage remote
Filing fee reimbursement
- Amount
- $28.00
- Awarded to
- Landlord
- Reason
- Filing fee reimbursement
Net award
Landlord $9,050.50
Total payable by Tenant to Landlord
Landlord $9,050.50
Claim types — money lines allowed on this order
Order
- Elizabeth Rukmani Sando and Asha Aman Sando must pay KHMG Investment Management Limited as agent for Yung-Pei Liu $9,050.50 immediately, calculated as shown in table below.
- The Bond Centre is to pay the bond of $3,800.00 KHMG Investment Management Limited as agent for Yung-Pei Liu immediately. DescriptionLandlord Rent arrears to 11 March 2026$8,878.57 Cleaning$977.50 Carpet Cleaning$402.50 Water use charges$1,023.93 Rubbish removal$510.00 Pool cleaning$850.00 Garage remote$180.00 Filing fee reimbursement$28.00 Total award$12,850.50 Bond$3,800.00 Total payable by Tenant to Landlord$9,050.50
Reasons
- Sydney Wan attended the hearing for the landlord.
- The tenant did not attend.
- The landlord has applied for rent and water arrears, compensation, reimbursement of the filing fee, and payment over of the bond following the end of the tenancy.
What does the tenant owe for rent and water?
- The tenancy ended on 11 March 2026.
- Ms Wan provided rent records and water rates invoices which prove the amounts owing at the end of the tenancy for rent and water.
Did the tenant comply with their obligations at the end of the tenancy?
- At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. 1
- Ms Wan provided photographs and gave evidence that the tenant did not leave the premises reasonably clean and tidy, remove all rubbish, and did not return one of the garage remotes.
- Among other things, the carpet was stained in places and needed carpet cleaning, and the swimming pool required cleaning.
- Ms Wan provided invoices for the cleaning, carpet cleaning, rubbish removal, and garage remote replacement, and a quote for the pool cleaning.
- The tenant’s liability and the landlord’s related losses are proved. Filing fee
- The tenant must reimburse the landlord for the cost of the filing fee. 1 Residential Tenancies Act 1986 s 40(1)(e)(ii)-(v). Bond
- The Bond Centre must release the bond to the landlord in part payment of the tenant’s debt arising from this order.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s40(1)
Key findings
- Dispute theme: rent arrears
- Dispute theme: cleaning
Property management
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5432655?
The tribunal order states: Elizabeth Rukmani Sando and Asha Aman Sando must pay KHMG Investment
How much money was awarded in case 5432655?
Cleaning: $402.50 awarded to landlord; Cleaning: $977.50 awarded to landlord; Cleaning: $850.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Garage Remote: $180.00 awarded to landlord; Rent Arrears: $8,878.57 awarded to landlord; Rubbish Removal: $510.00 awarded to landlord; Water Use Charges: $1,023.93 awarded to landlord
What type of tenancy dispute was case 5432655?
The primary dispute was Rent arrears. Related themes: Cleanliness.
Where can I read the official tribunal order for case 5432655?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13355103-Tenancy_Tribunal_Order.pdf.