What was Tenancy Tribunal case 5443759 about?

The tribunal order states: [The tenant/s] must pay Rempstone Property Management Limited On

How much money was awarded in case 5443759?

Cleaning: $207.00 awarded to landlord; Cleaning: $300.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $324.30 awarded to landlord; Rent Arrears: $2,725.00 awarded to landlord; Replace Smoke Detectors, Bulbs And C…: $150.65 awarded to landlord; Rubbish Removal: $412.75 awarded to landlord

What type of tenancy dispute was case 5443759?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5443759?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13801152-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5443759 about?

The tribunal order states: [The tenant/s] must pay Rempstone Property Management Limited On

How much money was awarded in case 5443759?

Cleaning: $207.00 awarded to landlord; Cleaning: $300.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $324.30 awarded to landlord; Rent Arrears: $2,725.00 awarded to landlord; Replace Smoke Detectors, Bulbs And C…: $150.65 awarded to landlord; Rubbish Removal: $412.75 awarded to landlord

What type of tenancy dispute was case 5443759?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5443759?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13801152-Tenancy_Tribunal_Order.pdf.

314 Greers Road, Bishopdale, Christchurch 8053 Tenancy Tribunal Case 5443759 — Rent arrears

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314 Greers Road, Bishopdale, Christchurch 8053 Tenancy Tribunal Case 5443759 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5443759 — net $2,027.70 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to termination	$2,725.00	Rent arrears to termination
Wall repairs – 10% to repair only	$324.30	Wall repairs – 10% to repair only
Cleaning	$300.00	Cleaning
Replace smoke detectors, bulbs and curtain hooks	$150.65	Replace smoke detectors, bulbs and curtain hooks
Carpet Cleaning	$207.00	Carpet Cleaning
Rubbish removal	$412.75	Rubbish removal
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$2,027.70
Total payable by Tenant to Landlord	$2,027.70

Claims and awards for application 5443759 — net $2,027.70 NZD. Verify on MoJ.

Rent arrears to termination

Amount: $2,725.00
Awarded to: Landlord
Reason: Rent arrears to termination

Wall repairs – 10% to repair only

Amount: $324.30
Awarded to: Landlord
Reason: Wall repairs – 10% to repair only

Cleaning

Amount: $300.00
Awarded to: Landlord
Reason: Cleaning

Replace smoke detectors, bulbs and curtain hooks

Amount: $150.65
Awarded to: Landlord
Reason: Replace smoke detectors, bulbs and curtain hooks

Carpet Cleaning

Amount: $207.00
Awarded to: Landlord
Reason: Carpet Cleaning

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Property damage Rent arrears Rubbish Removal

Order

[The tenant/s] must pay Rempstone Property Management Limited On Behalf Of Louie Li & Sophia He $2,027.70 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,120.00 (BN-16865891) to Rempstone Property Management Limited On Behalf Of Louie Li & Sophia He immediately. Description Landlord Rent arrears to termination $2,725.00 Wall repairs – 10% to repair only $324.30 Cleaning $300.00 Replace smoke detectors, bulbs and curtain hooks $150.65 Carpet Cleaning $207.00 Rubbish removal $412.75 Filing fee reimbursement $28.00 Total award $4,147.70 Bond $2,120.00 Total payable by Tenant to Landlord $2,027.70

Reasons

Only the landlord attended the video hearing. The tenant was phoned when he did not appear for the video conference. The call was not answered. 5443759 2
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 28 August 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The landlord provided photos showing the condition of the premises at the end of the tenancy. The tenant did not leave all the premises reasonably clean and tidy. The landlord provided a cleaning invoice for $460.00. The cleaning carried out exceeded what was needed to make the premises reasonably clean. The amount ordered is $300.00.
The tenant did not remove all rubbish.
The carpet was stained.
The landlord had to replace light bulbs, curtain hooks and smoke alarms.
The amounts ordered are proved.

Is the tenant responsible for the damage to the walls?

The landlord has claimed $3,343.00 for repairing damage to the walls and repainting.
A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
The photos post tenancy, show minor marks on walls and a door. Some walls and door required patching and sanding before painting.
The tenant is liable for the cost of carrying out remedial work where damage has occurred. The landlord should be returned to the position they would have 5443759 3 been in had the tenant not breached their obligations, and should not be better or worse off.
The landlord had not redecorated the property during the four years of the tenancy. The landlord did not provide evidence showing when the previous redecoration of the property was carried out. The Tribunal usually assesses that repainting of rental premises will be about every eight years. Because there is insufficient evidence about when the property was last painted, the landlord was unable to prove that the landlord was not due to pay for painting anyway. To order the tenant to pay for painting the premises to put the premises into ‘newly decorated’ condition, is betterment for the landlord. The merits and justice are that the tenant pays a 10% contribution to the redecorating work to cover extra work due to minor scuffs and patching remediation. Filing fee
Because the landlord has been successful with the claim the filing fee of $28.00 is ordered to be paid by the tenant.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5443759 — net $2,027.70 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to termination	$2,725.00	Rent arrears to termination
Wall repairs – 10% to repair only	$324.30	Wall repairs – 10% to repair only
Cleaning	$300.00	Cleaning
Replace smoke detectors, bulbs and curtain hooks	$150.65	Replace smoke detectors, bulbs and curtain hooks
Carpet Cleaning	$207.00	Carpet Cleaning
Rubbish removal	$412.75	Rubbish removal
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$2,027.70
Total payable by Tenant to Landlord	$2,027.70

Claims and awards for application 5443759 — net $2,027.70 NZD. Verify on MoJ.

Rent arrears to termination

Amount: $2,725.00
Awarded to: Landlord
Reason: Rent arrears to termination

Wall repairs – 10% to repair only

Amount: $324.30
Awarded to: Landlord
Reason: Wall repairs – 10% to repair only

Cleaning

Amount: $300.00
Awarded to: Landlord
Reason: Cleaning

Replace smoke detectors, bulbs and curtain hooks

Amount: $150.65
Awarded to: Landlord
Reason: Replace smoke detectors, bulbs and curtain hooks

Carpet Cleaning

Amount: $207.00
Awarded to: Landlord
Reason: Carpet Cleaning

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Property damage Rent arrears Rubbish Removal

Order

[The tenant/s] must pay Rempstone Property Management Limited On Behalf Of Louie Li & Sophia He $2,027.70 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,120.00 (BN-16865891) to Rempstone Property Management Limited On Behalf Of Louie Li & Sophia He immediately. Description Landlord Rent arrears to termination $2,725.00 Wall repairs – 10% to repair only $324.30 Cleaning $300.00 Replace smoke detectors, bulbs and curtain hooks $150.65 Carpet Cleaning $207.00 Rubbish removal $412.75 Filing fee reimbursement $28.00 Total award $4,147.70 Bond $2,120.00 Total payable by Tenant to Landlord $2,027.70

Reasons

Only the landlord attended the video hearing. The tenant was phoned when he did not appear for the video conference. The call was not answered. 5443759 2
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 28 August 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The landlord provided photos showing the condition of the premises at the end of the tenancy. The tenant did not leave all the premises reasonably clean and tidy. The landlord provided a cleaning invoice for $460.00. The cleaning carried out exceeded what was needed to make the premises reasonably clean. The amount ordered is $300.00.
The tenant did not remove all rubbish.
The carpet was stained.
The landlord had to replace light bulbs, curtain hooks and smoke alarms.
The amounts ordered are proved.

Is the tenant responsible for the damage to the walls?

The landlord has claimed $3,343.00 for repairing damage to the walls and repainting.
A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
The photos post tenancy, show minor marks on walls and a door. Some walls and door required patching and sanding before painting.
The tenant is liable for the cost of carrying out remedial work where damage has occurred. The landlord should be returned to the position they would have 5443759 3 been in had the tenant not breached their obligations, and should not be better or worse off.
The landlord had not redecorated the property during the four years of the tenancy. The landlord did not provide evidence showing when the previous redecoration of the property was carried out. The Tribunal usually assesses that repainting of rental premises will be about every eight years. Because there is insufficient evidence about when the property was last painted, the landlord was unable to prove that the landlord was not due to pay for painting anyway. To order the tenant to pay for painting the premises to put the premises into ‘newly decorated’ condition, is betterment for the landlord. The merits and justice are that the tenant pays a 10% contribution to the redecorating work to cover extra work due to minor scuffs and patching remediation. Filing fee
Because the landlord has been successful with the claim the filing fee of $28.00 is ordered to be paid by the tenant.

Tenancy Tribunal case 5443759 — Rent arrears at 314 Greers Road, Bishopdale, Christchurch 8053

At a glance

Tenancy Tribunal case 5443759 — Rent arrears at 314 Greers Road, Bishopdale, Christchurch 8053

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the walls?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the walls?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions