What was Tenancy Tribunal case 5465397 about?

The tribunal order states: [The tenant/s] must pay [The landlord/s] $7,900.97 immediately, calculated

How much money was awarded in case 5465397?

Cleaning: $660.79 awarded to landlord; Cleaning: $920.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $2,000.00 awarded to landlord; Rent Arrears: $3,060.00 awarded to landlord; Water Rates: $1,232.18 awarded to landlord

What type of tenancy dispute was case 5465397?

The primary dispute was Rent arrears. Related themes: Property damage, Cleanliness.

Where can I read the official tribunal order for case 5465397?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13880317-Tribunal_Order_Redacted.pdf.

What was Tenancy Tribunal case 5465397 about?

The tribunal order states: [The tenant/s] must pay [The landlord/s] $7,900.97 immediately, calculated

How much money was awarded in case 5465397?

Cleaning: $660.79 awarded to landlord; Cleaning: $920.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $2,000.00 awarded to landlord; Rent Arrears: $3,060.00 awarded to landlord; Water Rates: $1,232.18 awarded to landlord

What type of tenancy dispute was case 5465397?

The primary dispute was Rent arrears. Related themes: Property damage, Cleanliness.

Where can I read the official tribunal order for case 5465397?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13880317-Tribunal_Order_Redacted.pdf.

39A Keegan Drive, Massey, Auckland 0614 Tenancy Tribunal Case 5465397 — Rent arrears

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39A Keegan Drive, Massey, Auckland 0614 Tenancy Tribunal Case 5465397 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5465397 — net $7,900.97 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 30/01/2026	$3,060.00	4. The applicant is seeking: a) $3,060.00 for rent arrears to 30 January 2026; b) $1,232.18 for water rates arrears to 22 January 2026; c) $920.00 for cleaning…
Water rates to 23/01/2026	$1,232.18	Water rates to 23/01/2026
Cleaning	$920.00	Cleaning
Carpet Cleaning	$660.79	Carpet Cleaning
Repairs	$2,000.00	Repairs
Filing fee reimbursement	$28.00	9. However, I am not satisfied that the full cost claimed for wall repairs and repainting is reasonable.
Net award	$7,900.97
Total payable by Tenant to Landlord	$7,900.97

Claims and awards for application 5465397 — net $7,900.97 NZD. Verify on MoJ.

Rent arrears to 30/01/2026

Amount: $3,060.00
Awarded to: Landlord
Reason: 4. The applicant is seeking: a) $3,060.00 for rent arrears to 30 January 2026; b) $1,232.18 for water rates arrears to 22 January 2026; c) $920.00 for cleaning…

Water rates to 23/01/2026

Amount: $1,232.18
Awarded to: Landlord
Reason: Water rates to 23/01/2026

Cleaning

Amount: $920.00
Awarded to: Landlord
Reason: Cleaning

Carpet Cleaning

Amount: $660.79
Awarded to: Landlord
Reason: Carpet Cleaning

Repairs

Amount: $2,000.00
Awarded to: Landlord
Reason: Repairs

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Property damage Rent arrears Water Rates

Order

[The tenant/s] must pay [The landlord/s] $7,900.97 immediately, calculated as shown in table below.

Reasons

The applicant attended the hearing. The respondent did not.
This tenancy commenced on 22 August 2024 and ended on 30 January 2026.
The applicant says that the tenancy ended because of rent arrears and the respondent's inability to continue paying rent. An agreement was therefore reached to end the tenancy on that date.
The applicant is seeking: a) $3,060.00 for rent arrears to 30 January 2026; b) $1,232.18 for water rates arrears to 22 January 2026; c) $920.00 for cleaning; d) $660.79 for carpet cleaning; e) $6,006.71 for wall repairs and painting; and f) $28.00 for the application filing fee.

Is the respondent liable for the rent and water rates arrears?

I have reviewed the rent and water records provided by the applicant showing the amounts owing. I am satisfied that these records are accurate. The amounts are awarded.

Is the respondent liable for the cleaning and carpet cleaning costs?

I have reviewed the outgoing inspection photographs. I am satisfied that the respondent breached section 40(1)(e)(iii) by failing to leave the premises in a reasonably clean and tidy condition. I am further satisfied that the cleaning and carpet cleaning costs were reasonably incurred as a result of that breach. Those amounts are awarded.

Is the respondent liable for the wall repair and painting costs?

I have reviewed the exit inspection photographs, which show a high level of wall damage, including dents, scrapes, and impact damage. The applicant says that the property was approximately one year old when the tenancy commenced and that the respondent occupied the premises for approximately two years.
While damage of this nature may, over a substantially longer period of occupation, be capable of amounting to fair wear and tear, I do not consider that to be the case after only two years. I accept that the extent of the damage is consistent with careless damage and therefore constitutes a breach of the respondent's obligations under section 40(2)(a).
However, I am not satisfied that the full cost claimed for wall repairs and repainting is reasonable. Taking into account the principles of betterment and depreciation, I consider that a contribution of $2,000.00 towards the wall repair and painting costs is fair and reasonable. That amount is awarded. Filing fee and suppression
As the applicant has been successful in their application, the filing fee of $28.00 is awarded and I have granted their request for suppression.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5465397 — net $7,900.97 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 30/01/2026	$3,060.00	4. The applicant is seeking: a) $3,060.00 for rent arrears to 30 January 2026; b) $1,232.18 for water rates arrears to 22 January 2026; c) $920.00 for cleaning…
Water rates to 23/01/2026	$1,232.18	Water rates to 23/01/2026
Cleaning	$920.00	Cleaning
Carpet Cleaning	$660.79	Carpet Cleaning
Repairs	$2,000.00	Repairs
Filing fee reimbursement	$28.00	9. However, I am not satisfied that the full cost claimed for wall repairs and repainting is reasonable.
Net award	$7,900.97
Total payable by Tenant to Landlord	$7,900.97

Claims and awards for application 5465397 — net $7,900.97 NZD. Verify on MoJ.

Rent arrears to 30/01/2026

Amount: $3,060.00
Awarded to: Landlord
Reason: 4. The applicant is seeking: a) $3,060.00 for rent arrears to 30 January 2026; b) $1,232.18 for water rates arrears to 22 January 2026; c) $920.00 for cleaning…

Water rates to 23/01/2026

Amount: $1,232.18
Awarded to: Landlord
Reason: Water rates to 23/01/2026

Cleaning

Amount: $920.00
Awarded to: Landlord
Reason: Cleaning

Carpet Cleaning

Amount: $660.79
Awarded to: Landlord
Reason: Carpet Cleaning

Repairs

Amount: $2,000.00
Awarded to: Landlord
Reason: Repairs

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Property damage Rent arrears Water Rates

Order

[The tenant/s] must pay [The landlord/s] $7,900.97 immediately, calculated as shown in table below.

Reasons

The applicant attended the hearing. The respondent did not.
This tenancy commenced on 22 August 2024 and ended on 30 January 2026.
The applicant says that the tenancy ended because of rent arrears and the respondent's inability to continue paying rent. An agreement was therefore reached to end the tenancy on that date.
The applicant is seeking: a) $3,060.00 for rent arrears to 30 January 2026; b) $1,232.18 for water rates arrears to 22 January 2026; c) $920.00 for cleaning; d) $660.79 for carpet cleaning; e) $6,006.71 for wall repairs and painting; and f) $28.00 for the application filing fee.

Is the respondent liable for the rent and water rates arrears?

I have reviewed the rent and water records provided by the applicant showing the amounts owing. I am satisfied that these records are accurate. The amounts are awarded.

Is the respondent liable for the cleaning and carpet cleaning costs?

I have reviewed the outgoing inspection photographs. I am satisfied that the respondent breached section 40(1)(e)(iii) by failing to leave the premises in a reasonably clean and tidy condition. I am further satisfied that the cleaning and carpet cleaning costs were reasonably incurred as a result of that breach. Those amounts are awarded.

Is the respondent liable for the wall repair and painting costs?

I have reviewed the exit inspection photographs, which show a high level of wall damage, including dents, scrapes, and impact damage. The applicant says that the property was approximately one year old when the tenancy commenced and that the respondent occupied the premises for approximately two years.
While damage of this nature may, over a substantially longer period of occupation, be capable of amounting to fair wear and tear, I do not consider that to be the case after only two years. I accept that the extent of the damage is consistent with careless damage and therefore constitutes a breach of the respondent's obligations under section 40(2)(a).
However, I am not satisfied that the full cost claimed for wall repairs and repainting is reasonable. Taking into account the principles of betterment and depreciation, I consider that a contribution of $2,000.00 towards the wall repair and painting costs is fair and reasonable. That amount is awarded. Filing fee and suppression
As the applicant has been successful in their application, the filing fee of $28.00 is awarded and I have granted their request for suppression.

Tenancy Tribunal case 5465397 — Rent arrears at 39A Keegan Drive, Massey, Auckland 0614

At a glance

Tenancy Tribunal case 5465397 — Rent arrears at 39A Keegan Drive, Massey, Auckland 0614

At a glance

Award balance

Claims & awards

Order

Reasons

Is the respondent liable for the rent and water rates arrears?

Is the respondent liable for the cleaning and carpet cleaning costs?

Is the respondent liable for the wall repair and painting costs?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Is the respondent liable for the rent and water rates arrears?

Is the respondent liable for the cleaning and carpet cleaning costs?

Is the respondent liable for the wall repair and painting costs?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions