What was Tenancy Tribunal case 5473829 about?

The tribunal order states: [The tenant/s] tenant/s] must pay Xclusive Property Management Nz 2013 Limited

How much money was awarded in case 5473829?

Cleaning: $520.00 awarded to landlord; Cleaning: $400.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lawns and Garden Work: $90.00 awarded to landlord; Rubbish Removal: $480.00 awarded to landlord; Rent Arrears: $1,771.43 awarded to landlord; To Dishwasher: $309.35 awarded to landlord

What type of tenancy dispute was case 5473829?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5473829?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/14208419-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5473829 about?

The tribunal order states: [The tenant/s] tenant/s] must pay Xclusive Property Management Nz 2013 Limited

How much money was awarded in case 5473829?

Cleaning: $520.00 awarded to landlord; Cleaning: $400.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lawns and Garden Work: $90.00 awarded to landlord; Rubbish Removal: $480.00 awarded to landlord; Rent Arrears: $1,771.43 awarded to landlord; To Dishwasher: $309.35 awarded to landlord

What type of tenancy dispute was case 5473829?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5473829?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/14208419-Tenancy_Tribunal_Order.pdf.

Unit/Flat 6, 206 Geraldine Street, Edgeware, Christchurch Tenancy Tribunal Case 5473829 — Rent arrears

Tenantcheck Insights

Unit/Flat 6, 206 Geraldine Street, Edgeware, Christchurch Tenancy Tribunal Case 5473829 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5473829 — net $1,358.78 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 3/2/2026	$1,771.43	Rent arrears to 3/2/2026
Repairs: to dishwasher	$309.35	Repairs: to dishwasher
Lock/key replacement: rubbish removal, wall repairs	$480.00	Lock/key replacement: rubbish removal, wall repairs
Carpet Cleaning: and stain removal	$520.00	Carpet Cleaning: and stain removal
Lawns and Garden work	$90.00	Lawns and Garden work
Cleaning	$400.00	Cleaning
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$1,358.78
Total payable by Tenant to Landlord	$1,358.78

Claims and awards for application 5473829 — net $1,358.78 NZD. Verify on MoJ.

Rent arrears to 3/2/2026

Amount: $1,771.43
Awarded to: Landlord
Reason: Rent arrears to 3/2/2026

Repairs: to dishwasher

Amount: $309.35
Awarded to: Landlord
Reason: Repairs: to dishwasher

Lock/key replacement: rubbish removal, wall repairs

Amount: $480.00
Awarded to: Landlord
Reason: Lock/key replacement: rubbish removal, wall repairs

Carpet Cleaning: and stain removal

Amount: $520.00
Awarded to: Landlord
Reason: Carpet Cleaning: and stain removal

Lawns and Garden work

Amount: $90.00
Awarded to: Landlord
Reason: Lawns and Garden work

Dismissed claims

Window Latches — as fair wear and tear and cleaning the heat pump filters is dismissed as a landlord responsibility.

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Lawns And Garden Work Rubbish Removal Rent arrears Property damage

Order

[The tenant/s] tenant/s] must pay Xclusive Property Management Nz 2013 Limited As Agent For Vanessa Young $1,358.78 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,240.00 (6506337-005) to Xclusive Property Management Nz 2013 Limited As Agent For Vanessa Young immediately.

Reasons

Only the applicant landlord attended the hearing.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 3/2/2026. The landlord provided rent records and water rates invoices which prove the amount owing at the end of the tenancy

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish. The carpets were stained and required professional cleaning and stain removal. The lawns and gardens were overgrown. In reducing the amounts awarded slightly from those claimed account has been taken of the “reasonable” standard required of a tenant and that there is an element of landlord responsibility with both garden and cleaning maintenance work between tenancies.
The tenant did not return the keys.
The dishwasher provided as a chattel with the tenancy, had a damaged hinge that required repair.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The following damage was caused during the tenancy: several wall surfaces were dented and required repair, The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage. The claim for replacement of window latches is dismissed as fair wear and tear and cleaning the heat pump filters is dismissed as a landlord responsibility.
The amounts ordered are proved.
I have taken into account betterment and depreciation. The landlord should be returned to the position they would have been in had the tenant not breached their obligations, and should not be better or worse off. In calculating depreciation, I have taken into account the age and condition of the items at the start of the tenancy and their likely useful lifespan.
Because Xclusive Property Management Nz 2013 Limited As Agent For Vanessa Young has substantially succeeded with the claim I have reimbursed the filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5473829 — net $1,358.78 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 3/2/2026	$1,771.43	Rent arrears to 3/2/2026
Repairs: to dishwasher	$309.35	Repairs: to dishwasher
Lock/key replacement: rubbish removal, wall repairs	$480.00	Lock/key replacement: rubbish removal, wall repairs
Carpet Cleaning: and stain removal	$520.00	Carpet Cleaning: and stain removal
Lawns and Garden work	$90.00	Lawns and Garden work
Cleaning	$400.00	Cleaning
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$1,358.78
Total payable by Tenant to Landlord	$1,358.78

Claims and awards for application 5473829 — net $1,358.78 NZD. Verify on MoJ.

Rent arrears to 3/2/2026

Amount: $1,771.43
Awarded to: Landlord
Reason: Rent arrears to 3/2/2026

Repairs: to dishwasher

Amount: $309.35
Awarded to: Landlord
Reason: Repairs: to dishwasher

Lock/key replacement: rubbish removal, wall repairs

Amount: $480.00
Awarded to: Landlord
Reason: Lock/key replacement: rubbish removal, wall repairs

Carpet Cleaning: and stain removal

Amount: $520.00
Awarded to: Landlord
Reason: Carpet Cleaning: and stain removal

Lawns and Garden work

Amount: $90.00
Awarded to: Landlord
Reason: Lawns and Garden work

Dismissed claims

Window Latches — as fair wear and tear and cleaning the heat pump filters is dismissed as a landlord responsibility.

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Lawns And Garden Work Rubbish Removal Rent arrears Property damage

Order

[The tenant/s] tenant/s] must pay Xclusive Property Management Nz 2013 Limited As Agent For Vanessa Young $1,358.78 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,240.00 (6506337-005) to Xclusive Property Management Nz 2013 Limited As Agent For Vanessa Young immediately.

Reasons

Only the applicant landlord attended the hearing.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 3/2/2026. The landlord provided rent records and water rates invoices which prove the amount owing at the end of the tenancy

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish. The carpets were stained and required professional cleaning and stain removal. The lawns and gardens were overgrown. In reducing the amounts awarded slightly from those claimed account has been taken of the “reasonable” standard required of a tenant and that there is an element of landlord responsibility with both garden and cleaning maintenance work between tenancies.
The tenant did not return the keys.
The dishwasher provided as a chattel with the tenancy, had a damaged hinge that required repair.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The following damage was caused during the tenancy: several wall surfaces were dented and required repair, The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage. The claim for replacement of window latches is dismissed as fair wear and tear and cleaning the heat pump filters is dismissed as a landlord responsibility.
The amounts ordered are proved.
I have taken into account betterment and depreciation. The landlord should be returned to the position they would have been in had the tenant not breached their obligations, and should not be better or worse off. In calculating depreciation, I have taken into account the age and condition of the items at the start of the tenancy and their likely useful lifespan.
Because Xclusive Property Management Nz 2013 Limited As Agent For Vanessa Young has substantially succeeded with the claim I have reimbursed the filing fee.

Tenancy Tribunal case 5473829 — Rent arrears at Unit/Flat 6, 206 Geraldine Street, Edgeware, Christchurch

At a glance

Tenancy Tribunal case 5473829 — Rent arrears at Unit/Flat 6, 206 Geraldine Street, Edgeware, Christchurch

At a glance

Award balance

Claims & awards

Dismissed claims

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.

Award balance

Claims & awards

Dismissed claims

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.