What was Tenancy Tribunal case 5480550 about?

The tribunal order states: [The tenant/s] and [The tenant/s] to pay Tremain Rentals Rotorua Limited As Agent

How much money was awarded in case 5480550?

Cleaning: $392.70 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Rent Arrears: $212.14 awarded to landlord; Rubbish Removal: $400.00 awarded to landlord

What type of tenancy dispute was case 5480550?

The primary dispute was Cleanliness. Related themes: Rent arrears.

Where can I read the official tribunal order for case 5480550?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13674378-Tribunal_Order.pdf.

What was Tenancy Tribunal case 5480550 about?

The tribunal order states: [The tenant/s] and [The tenant/s] to pay Tremain Rentals Rotorua Limited As Agent

How much money was awarded in case 5480550?

Cleaning: $392.70 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Rent Arrears: $212.14 awarded to landlord; Rubbish Removal: $400.00 awarded to landlord

What type of tenancy dispute was case 5480550?

The primary dispute was Cleanliness. Related themes: Rent arrears.

Where can I read the official tribunal order for case 5480550?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13674378-Tribunal_Order.pdf.

3A May Road, Mangakakahi, Rotorua 3015 Tenancy Tribunal Case 5480550 — Cleanliness

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3A May Road, Mangakakahi, Rotorua 3015 Tenancy Tribunal Case 5480550 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5480550 — net $1,032.84 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears as at 23 November 2025	$212.14	Rent arrears as at 23 November 2025
Cleaning	$392.70	Cleaning
Rubbish removal and lawns	$400.00	Rubbish removal and lawns
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$1,032.84
Total payable by Tenant to Landlord	$1,032.84

Claims and awards for application 5480550 — net $1,032.84 NZD. Verify on MoJ.

Rent arrears as at 23 November 2025

Amount: $212.14
Awarded to: Landlord
Reason: Rent arrears as at 23 November 2025

Cleaning

Amount: $392.70
Awarded to: Landlord
Reason: Cleaning

Rubbish removal and lawns

Amount: $400.00
Awarded to: Landlord
Reason: Rubbish removal and lawns

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $1,032.84

Total payable by Tenant to Landlord

Landlord $1,032.84

Claim types — money lines allowed on this order

Cleanliness Filing Fee Rent arrears Rubbish Removal

Order

[The tenant/s] and [The tenant/s] to pay Tremain Rentals Rotorua Limited As Agent For Margaret Batchelar $1,032.84 from the bond, calculated as shown in table below.
The Bond Centre is to pay the bond of $1,032.84 (BN-00130363) to Tremain Rentals Rotorua Limited As Agent For Margaret Batchelar immediately. The Bond Centre is to pay the bond of $947.16 (BN-00130363) to [The tenant/s] and [The tenant/s] immediately.

Reasons

This case commenced before me on the 7 May 2026 and was adjourned todays date so that the tenant could see the photo evidence relied upon.
Both parties filed applications, the tenant sought to have her bond refunded.
At the commencement of today’s hearing at 930 am two attempts were made to contact the tenant however she failed to make herself available for the hearing and the hearing commenced in her absence. The last call was 5 minutes after the start time.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
The tenant’s application is therefore dismissed given that she was not available at the commencement of the hearing.
Mr Wiki did not part take in the first hearing. I am advised that whilst his name remains on the tenancy he moved out previously.
I shall now deal with the application filed by the property manager. How much is owed for rent
The tenancy ended on 23 November 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish. The landlord is not required to advise the tenanct what else needs to be done and wait for the collection of items. The property should be left at the end of the tenancy giving the landlord the opportunity to re let the property and not wait until cleaning is carried out.
Having considered the evidence I am satisfied that the amounts sought are proven.
The amount is to be paid from the bond and the balance transferred to the tenant.
Because Tremain Rentals Rotorua Limited As Agent For Margaret Batchelar has substantially succeeded with the claim I have reimbursed the filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5480550 — net $1,032.84 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears as at 23 November 2025	$212.14	Rent arrears as at 23 November 2025
Cleaning	$392.70	Cleaning
Rubbish removal and lawns	$400.00	Rubbish removal and lawns
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$1,032.84
Total payable by Tenant to Landlord	$1,032.84

Claims and awards for application 5480550 — net $1,032.84 NZD. Verify on MoJ.

Rent arrears as at 23 November 2025

Amount: $212.14
Awarded to: Landlord
Reason: Rent arrears as at 23 November 2025

Cleaning

Amount: $392.70
Awarded to: Landlord
Reason: Cleaning

Rubbish removal and lawns

Amount: $400.00
Awarded to: Landlord
Reason: Rubbish removal and lawns

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $1,032.84

Total payable by Tenant to Landlord

Landlord $1,032.84

Claim types — money lines allowed on this order

Cleanliness Filing Fee Rent arrears Rubbish Removal

Order

[The tenant/s] and [The tenant/s] to pay Tremain Rentals Rotorua Limited As Agent For Margaret Batchelar $1,032.84 from the bond, calculated as shown in table below.
The Bond Centre is to pay the bond of $1,032.84 (BN-00130363) to Tremain Rentals Rotorua Limited As Agent For Margaret Batchelar immediately. The Bond Centre is to pay the bond of $947.16 (BN-00130363) to [The tenant/s] and [The tenant/s] immediately.

Reasons

This case commenced before me on the 7 May 2026 and was adjourned todays date so that the tenant could see the photo evidence relied upon.
Both parties filed applications, the tenant sought to have her bond refunded.
At the commencement of today’s hearing at 930 am two attempts were made to contact the tenant however she failed to make herself available for the hearing and the hearing commenced in her absence. The last call was 5 minutes after the start time.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
The tenant’s application is therefore dismissed given that she was not available at the commencement of the hearing.
Mr Wiki did not part take in the first hearing. I am advised that whilst his name remains on the tenancy he moved out previously.
I shall now deal with the application filed by the property manager. How much is owed for rent
The tenancy ended on 23 November 2025. The landlord provided rent records which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish. The landlord is not required to advise the tenanct what else needs to be done and wait for the collection of items. The property should be left at the end of the tenancy giving the landlord the opportunity to re let the property and not wait until cleaning is carried out.
Having considered the evidence I am satisfied that the amounts sought are proven.
The amount is to be paid from the bond and the balance transferred to the tenant.
Because Tremain Rentals Rotorua Limited As Agent For Margaret Batchelar has substantially succeeded with the claim I have reimbursed the filing fee.

Tenancy Tribunal case 5480550 — Cleanliness at 3A May Road, Mangakakahi, Rotorua 3015

At a glance

Tenancy Tribunal case 5480550 — Cleanliness at 3A May Road, Mangakakahi, Rotorua 3015

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions