How much money was awarded in case 5562709?

Cleaning: $315.00 awarded to landlord; Filing Fee: $29.00 awarded to landlord; Rent Arrears: $1,202.14 awarded to landlord; Rubbish Removal: $1,200.00 awarded to landlord

What type of tenancy dispute was case 5562709?

The primary dispute was Rent arrears. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5562709?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/14190797-Tenancy_Tribunal_Order.pdf.

How much money was awarded in case 5562709?

Cleaning: $315.00 awarded to landlord; Filing Fee: $29.00 awarded to landlord; Rent Arrears: $1,202.14 awarded to landlord; Rubbish Removal: $1,200.00 awarded to landlord

What type of tenancy dispute was case 5562709?

The primary dispute was Rent arrears. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5562709?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/14190797-Tenancy_Tribunal_Order.pdf.

Unit/Flat Flat 8, 30 Treadwell Street, Naenae, Lower Hutt Tenancy Tribunal Case 5562709 — Rent arrears

Q: What was Tenancy Tribunal case 5562709 about?

The tribunal order states: [The tenant/s] tenant/s] must pay Avery Rental Maintenance Ltd T/A Avery Rental

Tenantcheck Insights

Order

Claims and awards in Tenancy Tribunal application 5562709 — net $766.14 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 5.7.26	$1,202.14	Rent arrears to 5.7.26
Cleaning (first clean only	$315.00	Cleaning (first clean only
Rubbish removal	$1,200.00	Rubbish removal
Filing fee reimbursement	$29.00	Filing fee reimbursement
Net award	$766.14
Total payable by Tenant to Landlord	$766.14

[The tenant/s] tenant/s] must pay Avery Rental Maintenance Ltd T/A Avery Rental Management As Agent For Desmond Robert Ng And [The tenant/s] landlord/s] And T Ng Family Trust $766.14 immediately, calculated as shown in table below.

The Bond Centre is to pay the bond of $1,980.00 (BN-00092711) to Avery Rental Maintenance Ltd T/A Avery Rental Management As Agent For Desmond Robert Ng And [The tenant/s] landlord/s] And T Ng Family Trust immediately.

Reasons

The landlord attended the hearing by telephone represented by Ms Deakin.

The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 5 July 2026. The landlord provided rent records which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.

The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish as shown in the photos produced in evidence.

The landlord arranged an initial clean of the kitchen but further cleaning has been postponed because the cleaners advised that the carpets needed to be cleaned first as they are badly stained and smell. Carpet cleaners were instructed but advised that the carpets cannot be cleaned and require replacement. The landlord is yet to replace the carpets and once they do so, they intend to have cleaners complete the general cleaning required at the premises.

The amounts ordered for the initial clean and rubbish removal are proved. Other claims

The landlord sought to claim the further cleaning costs that will be incurred based on an estimate obtained of $3,500 forwarded to the Tribunal today. However, this estimate exceeds the further cleaning claim in the application of $1,581.25. I am not satisfied that the estimate is accurate and the landlord should have the work done and submit an invoice. More importantly, the tenant has not been notified of the increased claim.

The landlord also seeks costs for plumbing work to replace a vanity unit of $1,433.27 and carpet replacement costs of $3,500 plus GST. They have also submitted an invoice for interior house painting of $3,500 plus GST, which they may also be claiming. These invoices were only submitted to the Tribunal as evidence on 7 September 2026. However, the landlord did not file an amended application with the Tribunal articulating these further claims. Therefore, the tenant is not on notice of these new claims.

Ms Deakin says that she was unable to upload an amended claim with Tenancy Services online. It is correct that a party cannot access their online application within 5 days of the hearing date but an applicant is still able to email the Ministry of Justice (MOJ) with any information. The MOJ contact details are recorded on the notice of hearing.

I also note that the carpet replacement quote was dated 18 August 2026 just prior to the application being filed on 20 August 2026. Therefore, this claim could have been added to the application sooner.

It is important that all claims are articulated in the application and that a tenant is fully and fairly informed of all claims they are facing. The Tribunal will not generally hear new claims on the hearing day that the other party does not know about, without the other party’s consent. The fact that the tenant has not attended today’s hearing does not alter that principle.

For the reasons above, I have declined to deal with the new claims raised at the hearing.

As the landlord has partly succeeded, they are entitled to reimbursement of the filing fee.

Order

Claims and awards in Tenancy Tribunal application 5562709 — net $766.14 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 5.7.26	$1,202.14	Rent arrears to 5.7.26
Cleaning (first clean only	$315.00	Cleaning (first clean only
Rubbish removal	$1,200.00	Rubbish removal
Filing fee reimbursement	$29.00	Filing fee reimbursement
Net award	$766.14
Total payable by Tenant to Landlord	$766.14

Reasons

The landlord attended the hearing by telephone represented by Ms Deakin.

The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 5 July 2026. The landlord provided rent records which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish as shown in the photos produced in evidence.

The amounts ordered for the initial clean and rubbish removal are proved. Other claims

For the reasons above, I have declined to deal with the new claims raised at the hearing.

As the landlord has partly succeeded, they are entitled to reimbursement of the filing fee.

Tenancy Tribunal case 5562709 — Rent arrears at Unit/Flat Flat 8, 30 Treadwell Street, Naenae, Lower Hutt

At a glance

Tenancy Tribunal case 5562709 — Rent arrears at Unit/Flat Flat 8, 30 Treadwell Street, Naenae, Lower Hutt

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.