What was Tenancy Tribunal case 5161873 about?

The tribunal order states: An application for suppression has been made in this case, and the Tribunal

How much money was awarded in case 5161873?

Filing Fee: $27.00 awarded to landlord; Pest Control: $287.50 awarded to landlord; Property Damage: $379.50 awarded to landlord; Property Damage: $43.00 awarded to landlord; Rent Arrears: $4,921.43 awarded to landlord; Water Rates: $335.22 awarded to landlord

What type of tenancy dispute was case 5161873?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5161873?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11911079-Tribunal_Order_Redacted.pdf.

What was Tenancy Tribunal case 5161873 about?

The tribunal order states: An application for suppression has been made in this case, and the Tribunal

How much money was awarded in case 5161873?

Filing Fee: $27.00 awarded to landlord; Pest Control: $287.50 awarded to landlord; Property Damage: $379.50 awarded to landlord; Property Damage: $43.00 awarded to landlord; Rent Arrears: $4,921.43 awarded to landlord; Water Rates: $335.22 awarded to landlord

What type of tenancy dispute was case 5161873?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5161873?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11911079-Tribunal_Order_Redacted.pdf.

New Zealand Tenancy Tribunal Case 5161873 — Rent arrears

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New Zealand Tenancy Tribunal Case 5161873 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5161873 — net $3,393.65 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$4,921.43	Rent arrears
Pest control	$287.50	Pest control
Water rates	$335.22	Water rates
Lock/key replacement	$379.50	Lock/key replacement
Lock/key replacement	$43.00	Lock/key replacement
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$3,393.65
Total payable by Tenant to Landlord	$3,393.65

Claims and awards for application 5161873 — net $3,393.65 NZD. Verify on MoJ.

Rent arrears

Amount: $4,921.43
Awarded to: Landlord
Reason: Rent arrears

Pest control

Amount: $287.50
Awarded to: Landlord
Reason: Pest control

Water rates

Amount: $335.22
Awarded to: Landlord
Reason: Water rates

Lock/key replacement

Amount: $379.50
Awarded to: Landlord
Reason: Lock/key replacement

Lock/key replacement

Amount: $43.00
Awarded to: Landlord
Reason: Lock/key replacement

Filing fee reimbursement

Dismissed claims

Cleaning

Claim types — money lines allowed on this order

Filing Fee Pest Control Property damage Rent arrears Water Rates Cleanliness

Order

An application for suppression has been made in this case, and the Tribunal orders suppression of the Landlord’s name and identifying details. 2. 3.

Reasons

The landlord attended this video hearing.
The tenants did not attend the hearing by Teams video link. Telephone calls were made to the tenants on the numbers provided at the allocated hearing time. All calls went to voicemail. The Tribunal may hear matters in the absence of a party where satisfied that notice of the hearing has been given. I am satisfied that notice was given.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy. The landlord’s applications for termination of the tenancy and for electricity charges were withdrawn.

How much is owed for rent and water rates?

This was a fixed term tenancy to end on 8 October 2025. The tenants gave the landlord notice of their wish to end the tenancy early and the landlord was able to obtain replacement tenants, with that new tenancy commencing on 24 March 2025. This tenancy ended on 23 March 2025. The landlord provided rent records and water rates invoices which prove the amount owing at the end of the tenancy was $4,921.43 for rent and $335.22 for water (with a reading through until 28 January 2025).

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The landlord seeks compensation for cleaning costs. The tenant did not attend the hearing. Despite that, the landlord must still prove their claim to the civil standard. The only evidence provided by the landlord was an invoice. The invoice simply indicates that the charges were for “professional cleaning services” at the address. The Tribunal would normally expect to see further evidence, usually by way of photos to support the claim that the premises had not been left reasonably clean and tidy. In those circumstances, the landlord’s claim for cleaning is dismissed.
The landlord has made a claim for flea treatment. The tenant had kept a pet at the premises. At the end of the tenancy when the cleaners arrived, it was discovered that there was an infestation of fleas. The amount claimed is reasonable and is proven.
The tenant did not return the keys. The landlord has provided invoices for both the key and swipe card to the main door and also for replacement of a bathroom lock which had been removed by the tenants. The claim is reasonable and the amount is proven.
As [The applicant/s] has substantially succeeded with the claim I have ordered the tenants to reimburse the filing fee.
The landlord applied for name suppression. The landlord has been substantially successful in this matter and suppression of the landlord’s name and details is ordered.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5161873 — net $3,393.65 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$4,921.43	Rent arrears
Pest control	$287.50	Pest control
Water rates	$335.22	Water rates
Lock/key replacement	$379.50	Lock/key replacement
Lock/key replacement	$43.00	Lock/key replacement
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$3,393.65
Total payable by Tenant to Landlord	$3,393.65

Claims and awards for application 5161873 — net $3,393.65 NZD. Verify on MoJ.

Rent arrears

Amount: $4,921.43
Awarded to: Landlord
Reason: Rent arrears

Pest control

Amount: $287.50
Awarded to: Landlord
Reason: Pest control

Water rates

Amount: $335.22
Awarded to: Landlord
Reason: Water rates

Lock/key replacement

Amount: $379.50
Awarded to: Landlord
Reason: Lock/key replacement

Lock/key replacement

Amount: $43.00
Awarded to: Landlord
Reason: Lock/key replacement

Filing fee reimbursement

Dismissed claims

Cleaning

Claim types — money lines allowed on this order

Filing Fee Pest Control Property damage Rent arrears Water Rates Cleanliness

Order

An application for suppression has been made in this case, and the Tribunal orders suppression of the Landlord’s name and identifying details. 2. 3.

Reasons

The landlord attended this video hearing.
The tenants did not attend the hearing by Teams video link. Telephone calls were made to the tenants on the numbers provided at the allocated hearing time. All calls went to voicemail. The Tribunal may hear matters in the absence of a party where satisfied that notice of the hearing has been given. I am satisfied that notice was given.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy. The landlord’s applications for termination of the tenancy and for electricity charges were withdrawn.

How much is owed for rent and water rates?

This was a fixed term tenancy to end on 8 October 2025. The tenants gave the landlord notice of their wish to end the tenancy early and the landlord was able to obtain replacement tenants, with that new tenancy commencing on 24 March 2025. This tenancy ended on 23 March 2025. The landlord provided rent records and water rates invoices which prove the amount owing at the end of the tenancy was $4,921.43 for rent and $335.22 for water (with a reading through until 28 January 2025).

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The landlord seeks compensation for cleaning costs. The tenant did not attend the hearing. Despite that, the landlord must still prove their claim to the civil standard. The only evidence provided by the landlord was an invoice. The invoice simply indicates that the charges were for “professional cleaning services” at the address. The Tribunal would normally expect to see further evidence, usually by way of photos to support the claim that the premises had not been left reasonably clean and tidy. In those circumstances, the landlord’s claim for cleaning is dismissed.
The landlord has made a claim for flea treatment. The tenant had kept a pet at the premises. At the end of the tenancy when the cleaners arrived, it was discovered that there was an infestation of fleas. The amount claimed is reasonable and is proven.
The tenant did not return the keys. The landlord has provided invoices for both the key and swipe card to the main door and also for replacement of a bathroom lock which had been removed by the tenants. The claim is reasonable and the amount is proven.
As [The applicant/s] has substantially succeeded with the claim I have ordered the tenants to reimburse the filing fee.
The landlord applied for name suppression. The landlord has been substantially successful in this matter and suppression of the landlord’s name and details is ordered.

Tenancy Tribunal case 5161873 — Rent arrears

At a glance

Tenancy Tribunal case 5161873 — Rent arrears

At a glance

Award balance

Claims & awards

Dismissed claims

Order

Reasons

How much is owed for rent and water rates?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Dismissed claims

Order

Reasons

How much is owed for rent and water rates?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions