What was Tenancy Tribunal case 5324087 about?

The tribunal order states: [The tenant/s] tenant/s] must pay Wolfbrook Property Management Limited $3,709.83

How much money was awarded in case 5324087?

Cleaning: $385.25 awarded to landlord; Cleaning: $828.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $136.50 awarded to landlord; Rent Arrears: $1,288.58 awarded to landlord; Rubbish Removal: $1,943.50 awarded to landlord

What type of tenancy dispute was case 5324087?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5324087?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12742096-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5324087 about?

The tribunal order states: [The tenant/s] tenant/s] must pay Wolfbrook Property Management Limited $3,709.83

How much money was awarded in case 5324087?

Cleaning: $385.25 awarded to landlord; Cleaning: $828.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $136.50 awarded to landlord; Rent Arrears: $1,288.58 awarded to landlord; Rubbish Removal: $1,943.50 awarded to landlord

What type of tenancy dispute was case 5324087?

The primary dispute was Rent arrears. Related themes: Cleanliness, Property damage.

Where can I read the official tribunal order for case 5324087?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12742096-Tenancy_Tribunal_Order.pdf.

414A North Road, North East Valley, Dunedin 9010 Tenancy Tribunal Case 5324087 — Rent arrears

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414A North Road, North East Valley, Dunedin 9010 Tenancy Tribunal Case 5324087 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5324087 — net $3,709.83 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 30 June 2025	$1,288.58	Rent arrears to 30 June 2025
Lock/key replacement	$136.50	Lock/key replacement
Cleaning	$828.00	Cleaning
Carpet Cleaning	$385.25	Carpet Cleaning
Rubbish removal	$1,943.50	Rubbish removal
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$3,709.83
Total payable by Tenant to Landlord	$3,709.83

Claims and awards for application 5324087 — net $3,709.83 NZD. Verify on MoJ.

Rent arrears to 30 June 2025

Amount: $1,288.58
Awarded to: Landlord
Reason: Rent arrears to 30 June 2025

Lock/key replacement

Amount: $136.50
Awarded to: Landlord
Reason: Lock/key replacement

Cleaning

Amount: $828.00
Awarded to: Landlord
Reason: Cleaning

Carpet Cleaning

Amount: $385.25
Awarded to: Landlord
Reason: Carpet Cleaning

Rubbish removal

Amount: $1,943.50
Awarded to: Landlord
Reason: Rubbish removal

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Property damage Rent arrears Rubbish Removal

Order

[The tenant/s] tenant/s] must pay Wolfbrook Property Management Limited $3,709.83 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $900.00 (5127112-007) to Wolfbrook Property Management Limited immediately.

Reasons

The landlord attended the hearing on 19 November 2025. The tenant did not.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
As the applicant, the landlord must prove their claim to the civil law standard of proof, on the balance of probabilities.

How much does the tenant owe in rent arrears?

The tenancy ended on 30 June 2025. The landlord submitted a rent summary, which records rent arrears as being $1,288.58 up to this date.
I accept the landlord’s rent summary as accurate and grant their claim for rent arrears for $1,288.58.

Did the tenant comply with their obligations at the end of the tenancy?

The law

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. 1
“Reasonably” clean means clean to the standard an average, reasonable bystander would consider reasonable. 2 It does not mean commercially clean, 3 spotless 4 or to a hotel or motel standard. 5 The better the premises and the higher the rent payable, the higher the standard expected. 6 Analysis
The landlord gave evidence the tenant did not return the keys at the end of the tenancy. I accept the landlord’s evidence and grant their claim for compensation of $136.50 to change the locks and keys.
The landlord submitted photographs taken at the end of the tenancy, which prove the tenant did not remove all rubbish or leave the premises reasonably clean and tidy. Furniture, miscellaneous household items, belongings and rubbish were left at the premises. No attempt to clean the premises has been made. The floors have not been vacuumed or mopped. The surfaces have not been wiped down. The kitchen and bathroom have not been cleaned. 1 Residential Tenancies Act 1986, section 40(1)(e)(ii) – (v). 2 Housing New Zealand v Holloway NZTT Auckland TT215/93, 8 February 1993 at [8]. 3 Mills v Kiwi Property Care Ltd NZTT Auckland TT215/93, 8 February 1993 at [8]. 4 Chang v Driscoll NZTT Christchurch TT2043/98, 21 July 1998 at [6]. 5 Richards v Scully NZTT Christchurch TT858/97, 8 May 1997 at [3]; Chang v Driscoll NZTT Christchurch TT2043/98, 21 July 1998 at [6]. 6 Westwood v Western [1994] DCR 759 at [770].
The landlord gave evidence that they tried to contact the tenant to arrange a time for them to pick up their belongings but were unsuccessful. The landlord estimated the value of the goods to be less than the cost of storage and therefore arranged for their disposal.
The landlord gave evidence that the tenant kept guineapigs at the property and the carpet smelt at the end of the tenancy. I accept the landlord’s evidence. It was reasonable for the landlord to have the carpet professionally cleaned.
The landlord’s claim for compensation is granted for the following amounts: a. Rubbish removal: $1,943.50 b. Cleaning: $828.00 c. Carpet cleaning: $385.25
The landlord submitted invoices for these amounts. Filing fee
Because Wolfbrook Property Management Limited has wholly succeeded with the claim I must reimburse the filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5324087 — net $3,709.83 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 30 June 2025	$1,288.58	Rent arrears to 30 June 2025
Lock/key replacement	$136.50	Lock/key replacement
Cleaning	$828.00	Cleaning
Carpet Cleaning	$385.25	Carpet Cleaning
Rubbish removal	$1,943.50	Rubbish removal
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$3,709.83
Total payable by Tenant to Landlord	$3,709.83

Claims and awards for application 5324087 — net $3,709.83 NZD. Verify on MoJ.

Rent arrears to 30 June 2025

Amount: $1,288.58
Awarded to: Landlord
Reason: Rent arrears to 30 June 2025

Lock/key replacement

Amount: $136.50
Awarded to: Landlord
Reason: Lock/key replacement

Cleaning

Amount: $828.00
Awarded to: Landlord
Reason: Cleaning

Carpet Cleaning

Amount: $385.25
Awarded to: Landlord
Reason: Carpet Cleaning

Rubbish removal

Amount: $1,943.50
Awarded to: Landlord
Reason: Rubbish removal

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Property damage Rent arrears Rubbish Removal

Order

[The tenant/s] tenant/s] must pay Wolfbrook Property Management Limited $3,709.83 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $900.00 (5127112-007) to Wolfbrook Property Management Limited immediately.

Reasons

The landlord attended the hearing on 19 November 2025. The tenant did not.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
As the applicant, the landlord must prove their claim to the civil law standard of proof, on the balance of probabilities.

How much does the tenant owe in rent arrears?

The tenancy ended on 30 June 2025. The landlord submitted a rent summary, which records rent arrears as being $1,288.58 up to this date.
I accept the landlord’s rent summary as accurate and grant their claim for rent arrears for $1,288.58.

Did the tenant comply with their obligations at the end of the tenancy?

The law

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. 1
“Reasonably” clean means clean to the standard an average, reasonable bystander would consider reasonable. 2 It does not mean commercially clean, 3 spotless 4 or to a hotel or motel standard. 5 The better the premises and the higher the rent payable, the higher the standard expected. 6 Analysis
The landlord gave evidence the tenant did not return the keys at the end of the tenancy. I accept the landlord’s evidence and grant their claim for compensation of $136.50 to change the locks and keys.
The landlord submitted photographs taken at the end of the tenancy, which prove the tenant did not remove all rubbish or leave the premises reasonably clean and tidy. Furniture, miscellaneous household items, belongings and rubbish were left at the premises. No attempt to clean the premises has been made. The floors have not been vacuumed or mopped. The surfaces have not been wiped down. The kitchen and bathroom have not been cleaned. 1 Residential Tenancies Act 1986, section 40(1)(e)(ii) – (v). 2 Housing New Zealand v Holloway NZTT Auckland TT215/93, 8 February 1993 at [8]. 3 Mills v Kiwi Property Care Ltd NZTT Auckland TT215/93, 8 February 1993 at [8]. 4 Chang v Driscoll NZTT Christchurch TT2043/98, 21 July 1998 at [6]. 5 Richards v Scully NZTT Christchurch TT858/97, 8 May 1997 at [3]; Chang v Driscoll NZTT Christchurch TT2043/98, 21 July 1998 at [6]. 6 Westwood v Western [1994] DCR 759 at [770].
The landlord gave evidence that they tried to contact the tenant to arrange a time for them to pick up their belongings but were unsuccessful. The landlord estimated the value of the goods to be less than the cost of storage and therefore arranged for their disposal.
The landlord gave evidence that the tenant kept guineapigs at the property and the carpet smelt at the end of the tenancy. I accept the landlord’s evidence. It was reasonable for the landlord to have the carpet professionally cleaned.
The landlord’s claim for compensation is granted for the following amounts: a. Rubbish removal: $1,943.50 b. Cleaning: $828.00 c. Carpet cleaning: $385.25
The landlord submitted invoices for these amounts. Filing fee
Because Wolfbrook Property Management Limited has wholly succeeded with the claim I must reimburse the filing fee.

Tenancy Tribunal case 5324087 — Rent arrears at 414A North Road, North East Valley, Dunedin 9010

At a glance

Tenancy Tribunal case 5324087 — Rent arrears at 414A North Road, North East Valley, Dunedin 9010

At a glance

Award balance

Claims & awards

Order

Reasons

How much does the tenant owe in rent arrears?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.

Award balance

Claims & awards

Order

Reasons

How much does the tenant owe in rent arrears?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.